Speaker Bureau

Following is a list of available speaker resources to Tivoli user groups in specified areas.

More speakers and topics are available via your Local Tivoli User Group leader then what is listed below.

Choose a location:

Worldwide- via Air-Travel or Webcast
UNITED STATES
All States
Topic: Better/Best Practices for MAXIMO
Technical Level: Advanced
Speaker: John Reeve
Profile: Manager Business Process Engineering
Phone: +1 423 314 1312
Email: JREEVE@TAIC.NET
Location(s): East or west coast

Topic: enterprise-Q: Freeware to Automate Tivoli Administration and Operations
Technical Level: Intermediate
Speaker: Dean Leonard
Profile: Software developer since 1984. Tivoli consultant since 1997. Developed enterprise-Q, a web-based solution for automating Tivoli activities.
Phone:  
Email: dean@capitalsoftware.com
Location(s): USA

Topic: IBM Tivoli Identity Manager, IBM Tivoli Access Manager for e-Business, IBM Tivoli Compliance Insight Manager, IBM Tivoli zSecure Suite, IBM Tivoli Federated Identity Manager, IBM Tivoli Security Operations Manager, IBM Tivoli Access Manager for Enterprise Single Sign-on, IBM Tivoli Identity Manager Express, IBM Tivoli Access Manager for Operating Systems, IBM Tivoli Directory Integrator, IBM Tivoli Directory Server
Technical Level: Intermediate, Advanced
Speaker: Stephanie Blackwood, Manager, Tivoli Security Education Solutions
Profile: Stephanie manages a team of course developers for Tivoli Worldwide education. This team has expertise in distributed and mainframe Security products. Please contact Stephanie if you would like a member of her team to present at your User Group meeting.
Phone: 512 286-3112
Email: sblackwo@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

Topic: IBM Tivoli Monitoring (ITM) 6.1, including IBM Tivoli Universal Agent and other agents, IBM Tivoli Composite Application Manager (ITCAM) for WebSphere, for SOA, for Response Time, for Response Time Tracking, and for WebResources, Tivoli Business Service Manager (TBSM), IBM Tivoli Performance Analyzer (ITPA), IBM Tivoli OMEGAMON XE for Messaging, for CICS, for IMS, for z/OS, and for Mainframe Networks, Tivoli NetView for z/OS, Tivoli Service Level Advisor (TSLA)
Technical Level: Intermediate, Advanced
Speaker: Stephan Woehl -- Manager, Tivoli Availability and Business Service Management
Profile: Stephan manages a team of course developers for Tivoli Worldwide education. This team has expertise in all Tivoli Availability and Business Service Management products. Please contact Stephan if you would like a member of his team to present at your User Group meeting.
Phone: 310-464-5992
Email: swoehl@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide

Topic: IBM Tivoli Netcool Network Manager IP Edition, IBM Tivoli Netcool for Asset Management, IBM Tivoli Netcool OMNIbus, IBM Tivoli Netcool Webtop, IBM Tivoli Netcool Proviso, IBM Tivoli Netcool Service Quality Manager for Wireless, IBM Tivoli Netcool Performance Manager for Wireless
Technical Level: Intermediate, Advanced
Speaker: Jim Daniels -- Manager, Tivoli Network Management Education Solutions
Profile: Jim manages a team of course developers for Tivoli Worldwide education. This team has expertise in network management products. Please contact Jim if you would like a member of his team to present at your User Group meeting.
Phone: 847-759-0140
Email: danielsj@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

;
Topic: ITIL v3 Foundations, CCMDB, ITADDM, All IBM Maximo Enterprise Asset Management products
Technical Level: Intermediate, Advanced
Speaker: Tom Grow, Manager, Tivoli IBM Maximo and IBM Service Management Foundations
Profile: Tom manages a team of course developers for Tivoli Worldwide education. This team has expertise in IBM Maximo and IBM Service Management products. Please contact Tom if you would like a member of his team to present at your User Group meeting.
Phone: 512 286-3083
Email: tgrow@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

Topic: IBM Tivoli Storage Manager, IBM Tivoli Continuous Data Protection, IBM TotalStorage Productivity Center, IBM Tivoli Storage Manager HSM for Windows
Technical Level: Intermediate, Advanced
Speaker: Bradley Allen, Manager, Tivoli Storage Education Solutions
Profile: Bradley manages a team of course developers for Tivoli Worldwide education. This team has expertise in distributed and mainframe Storage, Scheduling and License Management products. Please contact Bradley if you would like a member of his team to present at your User Group meeting.
Phone: 512 286-3085
Email: allenbr@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

Topic: Anything ITM or Performance Analyzer related
Speaker: Heath Newburn
Profile: Worldwide Product Manager, IBM Tivoli Monitoring
Phone: 512-350-5471
Email: hnewburn@us.ibm.com
Location(s): All cities and provinces in United States and Canada

Topic: ITM 5.1.1, TEC 3.9, TDW 1.2
Speaker: John Willis
Profile: John Willis has 24 year experience in IT. He has authored two ITSO Red Books on ITM and TDW and has also developed ITM classes for IBM. He has been a Tivoli Certified instructor and consultant for over 6 years. His areas of specialty are ITM Resource Model development, TEC Rules, and TDW.
Phone: 919-206-4466
Email: John_willis@gulfsoft.com
Location(s): All cities and provinces in United States and Canada

;
Topic: ITCM Software Distribution and Inventory
Speaker: Jana Garner
Profile: Jana Garner has over 5 years experience working with Tivoli products. She is a Certified Tivoli instructor and consultant specializing in ITCM 4.2 Software Distribution and Inventory. She has helped develop IBM's CM 4.2 class setup and was the first certified instructor in the United States to teach ITCM 4.2.
Phone: 919-206-4466
Email: Jana_garner@gulfsoft.com
Location(s): All cities and provinces in United States and Canada

Topic: Provisioning Manager, Workload Scheduler, System Automation, Usage and Accounting Manager, Asset Management for IT, ISM process managers, License Compliance Manager, Remote Control
Technical Level: Intermediate, Advanced
Speaker: Shannon Kreiger -- Manager, Tivoli Provisioning and Optimization Education Solutions
Profile: Shannon manages a team of course developers for Tivoli Worldwide education. This team has expertise in Provisioning and Optimization products. Please contact Shannon if you would like a member of her team to present at your User Group meeting.
Phone: 512 286-3113
Email: skreiger@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.
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Arizona
Topic: Appliance deployment of TSM in Small to Medium Business
Speaker: Warren Weber
Profile: Technical Storage Consultant
Phone: 719-266-8777 x119
Email: Warren.weber@storserver.com
Location(s): Arizona and New Mexico
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California
Topic: Integrating Enterprise Automation - systems, network, storage, and application automation
Speaker: Gary Brooke
Profile: Mr. Brooke is an Enterprise Architect specializing in Tivoli and TSM. He has been consulting in Network Management and IT automation for 18 years and on Tivoli in Enterprise Automation for ten years.
Phone: 831-801-1429
Email: gbrooke@inreach.com
Location(s): California Bay Area and all of California
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Connecticut
Topic: Addressing business issues with technology in highly regulated industries
Technical Level: Intermediate
Speaker: Daniel R. Matlis
Profile: Dan is the Founder and President of Axendia - a trusted advisor to Life-Science executives on business, technology, and regulatory issues.
His 18-year experience in the life-sciences industry has included projects in research & development, manufacturing, regulatory compliance, business development and information technology.
Prior to founding Axendia, Dan was Vice President and General Manager at Stelex, Inc. - a leading consultancy to life-science companies. He started his professional career at Ethicon, Inc., a Johnson & Johnson Company.
Dan has been involved in the Maximo Life-Science Industry Solution since it's inception.
Phone:  
Email: dmatlis@axendia.com
Location(s): PA, NJ, NY, DE, CT, MD driving distance
Worldwide- via Air-Travel or Webcast
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Colorado
Topic: Appliance deployment of TSM in Small to Medium Business
Speaker: Jerry Carleo
Profile: Technical Storage Consultant
Phone: 719-266-8777 x118
Email:  
Location(s): Colorado, North Carolina, and parts of the South East
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Delaware
Topic: Addressing business issues with technology in highly regulated industries
Technical Level: Intermediate
Speaker: Daniel R. Matlis
Profile: Dan is the Founder and President of Axendia - a trusted advisor to Life-Science executives on business, technology, and regulatory issues.
His 18-year experience in the life-sciences industry has included projects in research & development, manufacturing, regulatory compliance, business development and information technology.
Prior to founding Axendia, Dan was Vice President and General Manager at Stelex, Inc. - a leading consultancy to life-science companies. He started his professional career at Ethicon, Inc., a Johnson & Johnson Company.
Dan has been involved in the Maximo Life-Science Industry Solution since it's inception.
Phone:  
Email: dmatlis@axendia.com
Location(s): PA, NJ, NY, DE, CT, MD driving distance
Worldwide- via Air-Travel or Webcast
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Florida
Topic: TSM and Novell, TSM and remote offices
Speaker: John Stephens
Profile: STORServer, Inc. Technical Engineer
Phone: 719-266-8777 x122
Email: John.stephens@storserver.com
Location(s): Panhandle of Florida
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Maryland
Topic: Addressing business issues with technology in highly regulated industries
Technical Level: Intermediate
Speaker: Daniel R. Matlis
Profile: Dan is the Founder and President of Axendia - a trusted advisor to Life-Science executives on business, technology, and regulatory issues.
His 18-year experience in the life-sciences industry has included projects in research & development, manufacturing, regulatory compliance, business development and information technology.
Prior to founding Axendia, Dan was Vice President and General Manager at Stelex, Inc. - a leading consultancy to life-science companies. He started his professional career at Ethicon, Inc., a Johnson & Johnson Company.
Dan has been involved in the Maximo Life-Science Industry Solution since it's inception.
Phone:  
Email: dmatlis@axendia.com
Location(s): PA, NJ, NY, DE, CT, MD driving distance
Worldwide- via Air-Travel or Webcast
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Nevada
Topic: Deployment of TSM in iSeries
Speaker: Ron Pavan
Profile: Technical Storage Engineer
Phone: 719-266-8777 x119
Email: Warren.weber@storserver.com
Location(s): Nevada and Utah
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New Jersey
Topic: Addressing business issues with technology in highly regulated industries
Technical Level: Intermediate
Speaker: Daniel R. Matlis
Profile: Dan is the Founder and President of Axendia - a trusted advisor to Life-Science executives on business, technology, and regulatory issues.
His 18-year experience in the life-sciences industry has included projects in research & development, manufacturing, regulatory compliance, business development and information technology.
Prior to founding Axendia, Dan was Vice President and General Manager at Stelex, Inc. - a leading consultancy to life-science companies. He started his professional career at Ethicon, Inc., a Johnson & Johnson Company.
Dan has been involved in the Maximo Life-Science Industry Solution since it's inception.
Phone:  
Email: dmatlis@axendia.com
Location(s): PA, NJ, NY, DE, CT, MD driving distance
Worldwide- via Air-Travel or Webcast

Topic: Maximo Functional Areas (Modules: Assets, Plans, Work Orders, PM, Inventory, Resources; Technical: ETL, Report Specifications, Conversion/Migration);
Technical Level: Intermediate
Speaker: Christopher N. Winston
Profile: Maximo Functional Consultant since 1996
Email: cnwinston@usa.net
Location(s): New York City Metro area, including northern New Jersey
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New Mexico
Topic: Appliance deployment of TSM in Small to Medium Business
Speaker: Warren Weber
Profile: Technical Storage Consultant
Phone: 719-266-8777 x119
Email: Warren.weber@storserver.com
Location(s): Arizona and New Mexico
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New York
Topic: Addressing business issues with technology in highly regulated industries
Technical Level: Intermediate
Speaker: Daniel R. Matlis
Profile: Dan is the Founder and President of Axendia - a trusted advisor to Life-Science executives on business, technology, and regulatory issues.
His 18-year experience in the life-sciences industry has included projects in research & development, manufacturing, regulatory compliance, business development and information technology.
Prior to founding Axendia, Dan was Vice President and General Manager at Stelex, Inc. - a leading consultancy to life-science companies. He started his professional career at Ethicon, Inc., a Johnson & Johnson Company.
Dan has been involved in the Maximo Life-Science Industry Solution since it's inception.
Phone:  
Email: dmatlis@axendia.com
Location(s): PA, NJ, NY, DE, CT, MD driving distance
Worldwide- via Air-Travel or Webcast

Topic: Maximo Functional Areas (Modules: Assets, Plans, Work Orders, PM, Inventory, Resources; Technical: ETL, Report Specifications, Conversion/Migration);
Technical Level: Intermediate
Speaker: Christopher N. Winston
Profile: Maximo Functional Consultant since 1996
Email: cnwinston@usa.net
Location(s): New York City Metro area, including northern New Jersey
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North Carolina
Topic: Appliance deployment of TSM in Small to Medium Business
Speaker: Jerry Carleo
Profile: Technical Storage Consultant
Phone: 719-266-8777 x118
Email: Warren.weber@storserver.com
Location(s): Colorado, North Carolina, and parts of the South East
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Pennsylvania
Topic: Addressing business issues with technology in highly regulated industries
Technical Level: Intermediate
Speaker: Daniel R. Matlis
Profile: Dan is the Founder and President of Axendia - a trusted advisor to Life-Science executives on business, technology, and regulatory issues.
His 18-year experience in the life-sciences industry has included projects in research & development, manufacturing, regulatory compliance, business development and information technology.
Prior to founding Axendia, Dan was Vice President and General Manager at Stelex, Inc. - a leading consultancy to life-science companies. He started his professional career at Ethicon, Inc., a Johnson & Johnson Company.
Dan has been involved in the Maximo Life-Science Industry Solution since it's inception.
Phone:  
Email: dmatlis@axendia.com
Location(s): PA, NJ, NY, DE, CT, MD driving distance
Worldwide- via Air-Travel or Webcast
Back to top
Utah
Topic: Deployment of TSM in iSeries
Speaker: Ron Pavan
Profile: Technical Storage Engineer
Phone: 719-266-8777 x119
Email: Warren.weber@storserver.com
Location(s): Nevada and Utah
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INTERNATIONAL
Canada
Topic: IBM Tivoli Identity Manager, IBM Tivoli Access Manager for e-Business, IBM Tivoli Compliance Insight Manager, IBM Tivoli zSecure Suite, IBM Tivoli Federated Identity Manager, IBM Tivoli Security Operations Manager, IBM Tivoli Access Manager for Enterprise Single Sign-on, IBM Tivoli Identity Manager Express, IBM Tivoli Access Manager for Operating Systems, IBM Tivoli Directory Integrator, IBM Tivoli Directory Server
Technical Level: Intermediate, Advanced
Speaker: Stephanie Blackwood, Manager, Tivoli Security Education Solutions
Profile: Stephanie manages a team of course developers for Tivoli Worldwide education. This team has expertise in distributed and mainframe Security products. Please contact Stephanie if you would like a member of her team to present at your User Group meeting.
Phone: 512 286-3112
Email: sblackwo@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

Topic: IBM Tivoli Monitoring (ITM) 6.1, including IBM Tivoli Universal Agent and other agents, IBM Tivoli Composite Application Manager (ITCAM) for WebSphere, for SOA, for Response Time, for Response Time Tracking, and for WebResources, Tivoli Business Service Manager (TBSM), IBM Tivoli Performance Analyzer (ITPA), IBM Tivoli OMEGAMON XE for Messaging, for CICS, for IMS, for z/OS, and for Mainframe Networks, Tivoli NetView for z/OS, Tivoli Service Level Advisor (TSLA)
Technical Level: Intermediate, Advanced
Speaker: Stephan Woehl -- Manager, Tivoli Availability and Business Service Management
Profile: Stephan manages a team of course developers for Tivoli Worldwide education. This team has expertise in all Tivoli Availability and Business Service Management products. Please contact Stephan if you would like a member of his team to present at your User Group meeting.
Phone: 310-464-5992
Email: swoehl@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide

Topic: IBM Tivoli Netcool Network Manager IP Edition, IBM Tivoli Netcool for Asset Management, IBM Tivoli Netcool OMNIbus, IBM Tivoli Netcool Webtop, IBM Tivoli Netcool Proviso, IBM Tivoli Netcool Service Quality Manager for Wireless, IBM Tivoli Netcool Performance Manager for Wireless
Technical Level: Intermediate, Advanced
Speaker: Jim Daniels -- Manager, Tivoli Network Management Education Solutions
Profile: Jim manages a team of course developers for Tivoli Worldwide education. This team has expertise in network management products. Please contact Jim if you would like a member of his team to present at your User Group meeting.
Phone: 847-759-0140
Email: danielsj@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

Topic: ITIL v3 Foundations, CCMDB, ITADDM, All IBM Maximo Enterprise Asset Management products
Technical Level: Intermediate, Advanced
Speaker: Tom Grow, Manager, Tivoli IBM Maximo and IBM Service Management Foundations
Profile: Tom manages a team of course developers for Tivoli Worldwide education. This team has expertise in IBM Maximo and IBM Service Management products. Please contact Tom if you would like a member of his team to present at your User Group meeting.
Phone: 512 286-3083
Email: tgrow@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

Topic: ITAM, ITIM, TMTP and Tivoli's Object Repository
Speaker: Frank Tate
Profile: Frank Tate started his career as a Tivoli developer supporting the AEF, ADE, User Administration and Security products. He is a Tivoli Certified instructor and consultant specializing in ITAM, ITIM, and TMTP. He is also one of the only instructors certified to teach Tivoli's Object Repository and ADE.
Phone: 919-206-4466
Email: Frank_tate@gulfsoft.com
Location(s): All cities and provinces in United States and Canada

Topic: Anything ITM or Performance Analyzer related
Speaker: Heath Newburn
Profile: Worldwide Product Manager, IBM Tivoli Monitoring
Phone: 512-350-5471
Email: hnewburn@us.ibm.com
Location(s): All cities and provinces in United States and Canada

Topic: Provisioning Manager, Workload Scheduler, System Automation, Usage and Accounting Manager, Asset Management for IT, ISM process managers, License Compliance Manager, Remote Control
Technical Level: Intermediate, Advanced
Speaker: Shannon Kreiger -- Manager, Tivoli Provisioning and Optimization Education Solutions
Profile: Shannon manages a team of course developers for Tivoli Worldwide education. This team has expertise in Provisioning and Optimization products. Please contact Shannon if you would like a member of her team to present at your User Group meeting.
Phone: 512 286-3113
Email: skreiger@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.
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United Kingdom
Topic: NetView / TEC Integration; NetView / ITM integration.
Technical Level: Advanced
Speaker: Jane Curry
Profile: Independent Tivoli consultant and instructor in Tivoli availability products. Specialist in NetView / TEC / ITM integration. Leader of the global NetView Tivoli User Group.
Phone: +44 (0) 1628 782565
Email: jane.curry@skills-1st.co.uk
Location(s): Anywhere that will pay travel expenses. Based 30 miles west of London, UK.
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Worldwide
Topic: A Practical Hardware Selection Method for Tivoli Storage Manager Servers and Clients
Technical Level: Intermediate, Advanced
Speaker: Brandon W. Moore
Profile: Armed with twelve years of hands-on, architectural and sales experiences, I have extensive experience developing storage based solutions for backup and recovery, storage resource management, applications, data migration and consolidation efforts.
Phone: 469-222-9009
Email: brmoore@us.ibm.com
Location(s): Worldwide

Topic: IBM Tivoli Identity Manager, IBM Tivoli Access Manager for e-Business, IBM Tivoli Compliance Insight Manager, IBM Tivoli zSecure Suite, IBM Tivoli Federated Identity Manager, IBM Tivoli Security Operations Manager, IBM Tivoli Access Manager for Enterprise Single Sign-on, IBM Tivoli Identity Manager Express, IBM Tivoli Access Manager for Operating Systems, IBM Tivoli Directory Integrator, IBM Tivoli Directory Server
Technical Level: Intermediate, Advanced
Speaker: Stephanie Blackwood, Manager, Tivoli Security Education Solutions
Profile: Stephanie manages a team of course developers for Tivoli Worldwide education. This team has expertise in distributed and mainframe Security products. Please contact Stephanie if you would like a member of her team to present at your User Group meeting.
Phone: 512 286-3112
Email: sblackwo@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

Topic: IBM Tivoli Monitoring (ITM) 6.1, including IBM Tivoli Universal Agent and other agents, IBM Tivoli Composite Application Manager (ITCAM) for WebSphere, for SOA, for Response Time, for Response Time Tracking, and for WebResources, Tivoli Business Service Manager (TBSM), IBM Tivoli Performance Analyzer (ITPA), IBM Tivoli OMEGAMON XE for Messaging, for CICS, for IMS, for z/OS, and for Mainframe Networks, Tivoli NetView for z/OS, Tivoli Service Level Advisor (TSLA)
Technical Level: Intermediate, Advanced
Speaker: Stephan Woehl -- Manager, Tivoli Availability and Business Service Management
Profile: Stephan manages a team of course developers for Tivoli Worldwide education. This team has expertise in all Tivoli Availability and Business Service Management products. Please contact Stephan if you would like a member of his team to present at your User Group meeting.
Phone: 310-464-5992
Email: swoehl@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide

Topic: IBM Tivoli Netcool Network Manager IP Edition, IBM Tivoli Netcool for Asset Management, IBM Tivoli Netcool OMNIbus, IBM Tivoli Netcool Webtop, IBM Tivoli Netcool Proviso, IBM Tivoli Netcool Service Quality Manager for Wireless, IBM Tivoli Netcool Performance Manager for Wireless
Technical Level: Intermediate, Advanced
Speaker: Jim Daniels -- Manager, Tivoli Network Management Education Solutions
Profile: Jim manages a team of course developers for Tivoli Worldwide education. This team has expertise in network management products. Please contact Jim if you would like a member of his team to present at your User Group meeting.
Phone: 847-759-0140
Email: danielsj@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

Topic: Provisioning Manager, Workload Scheduler, System Automation, Usage and Accounting Manager, Asset Management for IT, ISM process managers, License Compliance Manager, Remote Control
Technical Level: Intermediate, Advanced
Speaker: Shannon Kreiger -- Manager, Tivoli Provisioning and Optimization Education Solutions
Profile: Shannon manages a team of course developers for Tivoli Worldwide education. This team has expertise in Provisioning and Optimization products. Please contact Shannon if you would like a member of her team to present at your User Group meeting.
Phone: 512 286-3113
Email: skreiger@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

Topic: ITIL v3 Foundations, CCMDB, ITADDM, All IBM Maximo Enterprise Asset Management products
Technical Level: Intermediate, Advanced
Speaker: Tom Grow, Manager, Tivoli IBM Maximo and IBM Service Management Foundations
Profile: Tom manages a team of course developers for Tivoli Worldwide education. This team has expertise in IBM Maximo and IBM Service Management products. Please contact Tom if you would like a member of his team to present at your User Group meeting.
Phone: 512 286-3083
Email: tgrow@us.ibm.com
Location(s): In person: All cities and provinces in United States and Canada.
Via emeeting: worldwide.

;
Topic: Roadmap/Direction of Netcool Products within the Tivoli Suite (includes additional deeper BSM discussion)
Technical Level: Intermediate
Speaker: Daniel Tabor, Senior Product Manager - Tivoli Business Service Management Products
Profile:  
Phone: +1 609 448 2093
Email: dan.tabor@us.ibm.com
Location(s): Available for Worldwide locations, based in North-East US

Topic: Servergraph/TSM integration with Tivoli Storage Manager
Speaker: Don Becker
Profile:  
Phone: 512-482-6137
Email: dbecker@servergraph.com
Location(s): All

Topic: Tivoli Intelligent ThinkDynamics Orchestrator ,Tivoli Provisioning Manager, ITM, TEC, ITCM
Speaker: Ghufran Shah
Profile: Ghufran Shah is an IBM Certified Deployment Professional and an IBM Certified Instructor based in the UK with os-security.com. As well as teaching Tivoli courses worldwide, his areas of expertise include ITM, TEC, ITCM and TDW Architecture, Implementation, and Training together with Provisioning and Orchestration.
Phone: +44 7866 508 790
Email: ghufran.shah@os-security.com
Location(s): All including EMEA, US, Asia. NB: Expenses required if outside central UK

Topic: Web usage education, Web requirements collection, Online support Customer Satisfaction, Web site futures and improvements
Technical Level: Beginner, Intermediate
Speaker: Larry Bietz, Program Manager for Tivoli Online Software Support
Profile: Larry interfaces with the other Software Group brands, internal applications development, and the IBM.com development and operations areas. This cross-organization team is focused on customer usage requirements for enhancing Online Software Support, operational improvements in knowledge delivery, and overall improvements in the total set of electronic interface options available. The goal is continued improvement in the time to resolution for IBM product problems.
Phone: 512-286-3613
Email: lbietz@us.ibm.com
Location(s): All
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