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Hello Tivoli User Group community member!
This bimonthly newsletter is sent to you per
your Tivoli User Group Newsletter profile and
on behalf of the Global Tivoli User Group
(GTUG) council. If you have been
forwarded
this Newsletter please subscribe today by clicking here.
Our next Newsletter will be live November 1,
2007.
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| Sponsor |
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deploy it in ITIM, and continuously adapt it
to business changes
- Verify compliance with SoD and other
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as part of ITIM workflows
To learn more email tugad0709@eurekify.com,
or visit http://www.eurekify.com
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Learn more about the TUG Sponsorship program |
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| User Group News |
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Check out the
upcoming TUG meetings: October
and November are busy months for many user
groups. Check out the 2007 scheduled meetings.
Spread the word! Encourage people in
the industry to Join the Tivoli User Group
website as membership is FREE. Be the
150th or 300th person to join the TUG website
every month, and win a FREE MP3 Player!
Welcome to our NEW Tivoli User Groups
since June:: 1) Indianapolis, IN Tivoli
Users Group 2) Pakistan Tivoli User
Group 3) North American Maximo
Oil/Gas User Group 4) Life Sciences Maximo User
Group - LSMUG 5) McSIG (Maximo calibration
Special Interest Group)
Take 5 minutes to fill out the TUG Member Survey about
Middleware and Operating System Adoption Rate
Upcoming Features on the TUG website!:
- Member Generated Content and
Comment capability. Certain sections of
website will host this type of ability.
Through this new feature you the member of
the website will be able to upload/download
your own content and make comments.
- Ability for Local User Group leaders to
grant virtual access of their local user
group meetings to any community member
and for Virtual user group meetings to
be created with on-line with a url for the
presentation, chat functionality and
conference call capability.
Stay tuned for more information.
NEW Premier Tivoli User
Groups for 2007/2008
Learn more about the
Premier TUGs today. Congratulations to the
following groups:
Do your emails need a face lift?
Show people you're a proud and active Member
of the Community by adding the TUG community
logo and/or email signature to your emails.
Click here to find out more.
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| Product News and Tools/Hints/Tips |
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Security Whitepaper and Brochure
In the face of growing numbers of complex
regulatory requirements, organizations must
find a way to protect their information and
systems while giving ever-growing numbers of
users access to the systems and applications
they need. This is particularly critical when
it comes to the continually growing business
requirement to increase employee, customer
and trading-partner access to valuable data
and resources. Read more about IBM security
management solutions in the new security management
brochure and security management white
paper.
THANK YOU Note from IBM Development
Thanks to your participation at the User
Group conferences in San Francisco and Rome,
we were able to gather useful information
about IBM Tivoli Network Manager (Precision),
IT CAM for SOA, and Reporting. You
identified areas in need of improvement,
helped us understand how you use these
products today, and consequently, aided in
directing our development efforts. Thank you
for your participation.
We need your feedback on an ongoing basis.
Please feel free to provide your input on any
Tivoli product by taking the consumability survey.
Check out the article: Automating workloads in the
new world of composite services
Brochure now available: Learn how IT Operations can Ensure a
Successful SOA Deployment.
Forecasting and Planning with Tivoli
Monitoring 6.1
Getting your Tivoli Data Warehouse up and
running was not an easy undertaking. Making
good use of the historical data is a
different game altogether. Today, Tivoli
customers have many options for historical
reporting ranging from generic tools such as
Crystal or BIRT to ITM itself. What's missing
is an ITM-specific tool that allows you to
identify emerging usage trends and spot
capacity bottlenecks before they interrupt
your operations. Enter Axibase Warehouse
Designer, v198. This product enables you to
generate both historical reports as well as
forecasts on disk space, CPU load, memory
utilization and any other metric in TDW
including your custom UA attributes. For
example, by using this product you can
quickly identify the top 10 Oracle databases
that are most likely to run out of space
unless corrective action is taken. To
evaluate forecasting features in Axibase
Warehouse Designer, download a free trial of
our software from http://www.axibase.com/eval_awd.htm
Hints and
Tips
WANTED: More helpers for the Peer to Peer
for various products including Tivoli Netcool
and Maximo products. Sign up today by product
to help your peers!
Searching for Scripts, best practices,
whitepapers, and documentation? Over 500
items are available for downloaded, so check
out the Tivoli Information Exchange
(TIE)
Universal Agent for Monitoring Blackberry
Devices
For those of you that support blackberry
devices in your company, There is a
universal agent in the IBM OPAL site that
monitors blackberry servers. Kaiser did
implement this agent using information
downloaded from OPAL site and recently
demonstrated the product to the appropriate
support organization. I must warn you that
documentation is not complete and straight
forward and it will take some effort to
understand all of the components and build
the necessary view in TEP to collect and show
the metric for blackberry environment.
However, it is free and does a dissent job of
data collection and monitoring.
Awesome Resource! Top 10 downloads from
OPAL (Open Process Automation Library)
Tivoli. Check these out and more!
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| Events |
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Save the Date! THE 2008 Tivoli Conference
for all Tivoli customers: IBM Pulse 08
Target Audience: Past TTUC attendees,
MaximoWorld attendees, Netcool User Symposium
attendees
Date: May 18-22, 2007
More Info and FAQ sheets: http://www-306.ibm.com/software/tivoli/pulse08/
SIGN UP TODAY for these TUG webcasts:
13 Sept, TSM Health Review
20 Sept, Increasing Agility Across
the IT Service Lifecycle
Archived: Extending IBM Tivoli
Monitoring to predict and avoid problems
Webcast: Best Practices for
WebServices for SOA
September 20, 2007 at 11:00 am ET (US).
Following the presentation, an IBM panel of
experts will take questions from the
audience. Register for this
exciting event.
Podcast: ITCAM for SOA
Management
In this 12-minute podcast, Cristiane Hilkner,
development manager of SOA Management for
IBM, explains why planning ahead for
manageability in an SOA is so important for a
successful implementation. She talks about
how to get started on planning the
architecture and design, discusses where
Service Component Architecture comes into the
picture, then gives a brief introduction to
the related IBM tools. Using management tools
in the development and preproduction
environments is also touched upon.
Payment Card Industry's Data Security
Standard - 2 upcoming events!
IBM and Watson SCS cordially invite IT
Managers, CIOs, Business Managers and
Compliance Managers to a breakfast event to
help them manage PCI Compliance to avoid
non-compliance fines and risk of customer
loss.
BOCA RATON: September 25th
Time: 8:45 AM - 10:45 AM
Location: IBM Offices
DALLAS: October 17th
Time: 8:45 AM - 10:45 AM
Location: IBM Offices
RSVP Required: http://www.watsonscs.com/events
For more information: Linda Connolly at lconnolly@watsonscs.com
or (866) 805-6066 ext. 715.
Webcast Replay: Meeting PCI Compliance
Deadlines for 2007
Please listen to the replay of Khalid Kark,
Forrester Research senior analyst, and Robin
Hogan, CPA, IBM Tivoli Marketing for a timely
discussion on the top issues you need to be
aware of to meet the 2007 deadlines for PCI
Compliance.
Mr. Kark covered Forrester's top client
inquiries concerning PCI compliance such as:
- What are the significant changes in
the new version (1.1) of the PCI standard?
- What will be the impact of the new
application security requirements?
- How much are companies spending to
achieve PCI compliance?
- What is the current compliance rate?
- What are the most common compliance
shortcomings?
- What are the best practices for
developing a compliance program?
Robin Hogan, CPA, from IBM showed, through
customer examples, how IBM Tivoli' s
Compliance Insight manager helps
organizations tackle PCI by tracking and
monitoring access to cardholder data,
providing PCI specific audit reports and
automating enterprise log management.
Webcast Replay: The Future is Now: The Next
Generation of RACF Security from IBM
Tivoli
With IBM's acquisition of Consul and its
security audit, compliance and administration
solutions, the next generation of RACF
security is available today. On this
webcast, you will hear about:
- The security and compliance landscape
- The role of the mainframe
- The next generation of RACF security: IBM
Tivoli zSecure
- Auditing beyond RACF: solutions for ACF2
and TopSecret
- Mainframe's link to enterprise audit and
compliance efforts
- The road ahead
Webcast Replay: Insiders and Privileged
Users - the Real Threat to your Data Privacy
Threat Initiatives
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| Training / Education |
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2007 Tivoli Technical User Conference
Recorded Presentations on CD
Free to Tivoli User Group Members ONLY
Your Global Tivoli User Group Council
selected the most popular presentations from
the 2007 TTUC and asked Tivoli Training to
record these presentations and make them
available to User Group members on CD. The
CD is now available.
To order your FREE TTUC CD, contact your
Tivoli User Group Leader.
Now Available - All 42 IBM Tivoli Provisioning
Manager 5.1 Enablement Modules on the IBM
Education Assistant Website!
These free courses are for IBM Customers and
are intended to provide rapid "how-tos" for
System Administrators using ITPM 5.1.
Information Technology
Infrastructure Library (ITIL) Foundations
Version 3
In this 2-day Instructor-led course you will
learn the basics of ITIL, build your
awareness of the best practice approach to IT
service support and service delivery and gain
an understanding of the importance of an IT
infrastructure and IT service for an
organization. Learn a process-like approach
to business organization, the ITIL management
framework, basic terms, and concepts of the
work processes used to manage an IT
infrastructure.
Product Differences Training Courses
The distribution of FREE Product Differences
Training CDs at Tivoli User Group meetings
has proven to be very popular.
Product Differences Training is "delta"
training designed to teach what is new or
changed in a product release. The intended
audience is people familiar with the previous
release of a product who want to learn what
is new or changed in the next release.
Product Differences Training includes
information gathered from the product
developers and other experts as well as
recorded demonstrations, presentations and
lab exercises.
Now Available . . . . .
IBM Tivoli License Compliance Manager for
z/OS 4.2
IBM Tivoli License Compliance Manager 2.3
Differences: IBM Tivoli Workload Scheduler
for z/OS 8.3
Differences for IBM Tivoli Storage Manager
5.4
To order your FREE Product Differences CDs,
contact your Tivoli User Group Leader.
IBM Tivoli Training at User Group
Meetings
The Tivoli Access Manager South New England
User Group and the Northwest Ohio TSM User's
Group had free training direct from Tivoli
Education at their last meetings and YOU CAN
TOO.
In the April and October 2006 surveys of the
Tivoli User Group community, we asked you . . .
"What is the best way for IBM to reward you
for being a good IBM customer?" Almost 50%
of those who responded selected "Free
Education Classes" as the best reward. So,
in 2007, Tivoli Training is offering free,
in-depth technical training delivered by
technical product experts via emeeting at
regularly scheduled Tivoli User Group
meetings. And you and your User Group Leader
select the product and topics to be taught at
your meeting from a list of over 225 courses
covering over 80 Tivoli products.
The process to hold a free, technical Tivoli
Training class at your next meeting has been
explained to your User Group Leaders during
the January world wide Leaders meetings. The
Leaders have the list of courses to select
from.
What do you need to do to make this happen?
Contact your User Group Leader and work with
him/her and the other members of your User
Group to select the product, course and
topics you want taught at your next User
Group meeting.
All Tivoli Web-based
Courses now Available via the Education Pack
Program
The IBM Education Packs are now even better.
Why? All our Tivoli Web-based courses are now
available for purchase using your Education
Pack credits. That's over 260 Courses! From
IBM Tivoli Access Manager to IBM Tivoli
Workload Scheduler courses, you can now apply
your credits to the entire training
roadmap!
The IBM Education Pack is a prepaid discount
program that gives you access to the world
class classroom training, technical
conferences and e-learning offerings that IBM
is renowned for, at a very competitive price.
The IBM Education Pack is typically available
in small, medium or large quantities offering
varying discounts.
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| In Our Own Words - GTUG council |
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In the last newsletter, I talked about the
GTUG asking IBM to present their strategy
from an overall service management
perspective focusing on ITIL process
automation instead of a tool based focus. The
following is an update.
As a reminder, the Global Tivoli User Group
Council (GTUG) is composed of appointed
leaders from 20 User Groups spanning the
globe, and it represents the overall TUG
population in monthly conference calls to
IBM, in which new topics and concerns are
presented directly to IBM staffers for
consideration and response.
Once a year, the Council meets with IBM
employees in person for extended interaction.
These face to face (F2F) meetings form an
excellent opportunity for a mutual exchange
of information, ideas, and the discussion of
emerging frameworks and methodologies
relating to Tivoli solutions and their use in
real-world deployments.
From that F2F meeting a CD was created. This
free CD contains recordings of the
presentations given by IBM Services personnel
at the May 2007 GTUG council F2F meeting. IBM
presented their strategy to accomplish a
service management vision focusing on
integration of the IBM product portfolio.
The first two presentations on the CD provide
an overview of IBM Service Management and the
Tivoli integration strategy. The remaining
presentations introduce you to a fictional
company and guide you through the steps
required to move this company from a current
focus on operational management of IT
resources to an environment focused on
Service Management - delivering IT services
to the company in an efficient and effective
manner using Tivoli products as a technical
foundation and ITIL as the process framework.
All Tivoli User Group members can order these
free CDs through their TUG Leaders. Contact
your TUG Leader to order your CD today.
For more insight into the GTUG council's
meeting with IBM you must read - the July
17th Tivoli Beat article: The GTUG Council and IBM: A
Face-to-Face Meeting and Exchange of Ideas
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