Group Intelligence Inc.
Tivoli Global User Group Community Newsletter
   June 2004  

In this issue







Tivoli Users Group Home
www.tivoli-ug.org

General Inquiries
info@tivoli-ug.org

Council Email
gtug-council@tivoli-ug.org

Council Home
http://www.tivoli-ug.org/gtug



GTUG Council Mission

To extend the effectiveness of Tivoli user groups - as well as expanding Tivoli user group networking capabilities globally.

   Greetings!

This newsletter is sent to you on behalf of the Global Tivoli User Group (GTUG) council and as a registered member of the Tivoli Global User Group Community.

  • What is the GTUG Council?
  •   The Global Tivoli User Group (GTUG) Council is comprised of an appointed leader from each Regional Tivoli User Group. The council meets on a monthly conference call to work through requirements and provide feedback to Tivoli.

    During the first week of May, GTUG council had their annual face-to-face meeting with IBM Tivoli in Austin, Texas. Back-to-back sessions were conducted with developers and their management to discuss both GTUG requirements and future directions for various Tivoli products. Below are some highlights:

    TMF 4.1.1 Quality/stability Enhancement

    • Improved endpoint login protocol
    • Endpoint self-diagnosis & self repair
    • Web health reporting
    • Managed nodes and endpoints may be installed through SSH.
    • Windows endpoint uses Active Directory API to get credentials when spawning methods.

  • Want FREE Training?
  •   Tivoli New Release Product Differences Training - FREE
    Differences Training is "delta" technical product training designed to keep you up to date on what is new and what has changed - between the current release of a Tivoli product and the new release. This training is a rapid-access format where you can hear and see directly from the Product Experts what has changed and why. The training includes demos and presentations from these experts, as well as questions and answers. This style of Differences Training is the same that Tivoli uses in keeping its technical personnel up to the minute with product release changes.

    In 2003 Tivoli Education conducted a pilot program to provide Differences Training to select Tivoli User Group members via CDs (known as REDI Training). The response to this pilot was overwhelmingly positive, so we have decided to provide Differences Training online to all customers via the Virtual Tivoli Skills Center.

    Contact your IBM Geography Education Managers directly and they will work with you to provide the training solution your team needs when you need it.

    More information

  • Are you ready for the Common Management Agent?
  •   IBM is developing a new WebSphere based framework and java based agent to replace the current CORBA based framework and TMA. The new Common management agent will eventually be used by all Tivoli products eliminating the need for multiple agents.

  • Tired of sending the same troubleshooting information to each support
    level?
  •   A central storage site for problem determination data has been setup to provide a common storage point for the user community and the various support levels to access data collected to assist with problem determination. So the next time support want you to e- mail those files, just say NO.

    Centralized Customer Data Store Service


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