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Promote your company here by becoming a
Global Tivoli Software User Community
newsletter sponsor. Our readers have
voluntarily opted-in to receive this
newsletter and are comprised of over 14,000 +
IBM Tivoli Software professionals who may be
interested in learning more about your
company's products and services. Please send
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Collaboration Update
 COMING SOON - Connecting online with other user group members through a profile search tool is going to be a reality! More detailed email communications on this topic will be forthcoming Looking for answers to your questions? Peer to Peer Knowledge Exchange - Check out the various 179 questions asked in June/July and the 200+ archived Q&A from the Ask the Expert Online Jam session Join the many hundreds of people who have downloaded almost 2000 documents, best practices and hints and tips from the Tivoli Information Exchange. Start downloaded or even uploaded your documents that can be shared with others today. Meeting Announcements
WOW! Congratulations to the 16 User Groups
who held a user group meeting in July and
August, usually a very quite period for the
Northern Hemisphere of the world. For a
complete listing of the 25+ already scheduled
user group meeting for 2009 click here. More user
group meeting are being planned!
Here are a few upcoming meetings: 17 Sept; German Region GSE User Group 17 Sept; Maximo User Group - UK & Ireland 8 Oct; Dallas-Fortworth Tivoli Storage User Group 11, 12 Oct; Facilities Management Maximo User Group on Best Practices at Purdue University in West Lafayette, IN Community Growth and Evolution!
A Big Welcome to Our New Tivoli User
Groups since July 2009:
India Tivoli University User Group - Virtual group ANZ Maximo Airport User Group Check out the compete list of user groups who have recently joined the community in the past six months! Sign up for one near you today. Enhancing your online experience of www.tivoli-ug.org
has been our mission this year. So far the
following tools and items have been updated:
For the complete list of updates click here Virtual User Groups
"Are you looking to enhance your user group experience?" "Do you live in a city where there is no local user group?" Sign up today for a Virtual Group which will allow you to attend a meeting from anywhere in the world via phone and your computer. Sign up for one of the following groups: The Global Storage Virtual User Group The Global Security, Risk & Compliance Virtual User Group The Global Asset Management/Maximo Virtual User Group The Global Service Availability, Delivery, Process & Performance Management Virtual User Group |
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Education/Training/Certification
Free One Day IBM Tivoli Monitoring for
Implementers Training Session
Your Global Tivoli User Group Council has arranged for free instructor-led online training for all Tivoli user group members worldwide. The start time is scheduled for 8:30 AM Central Daylight Time in the USA on Thursday September 10. We will be using Centra technology to deliver this training online including sound handled by VoIP. For those that do not have microphones you will be able to ask questions through Centra's instant messaging. Topics were selected from the IBM Tivoli Monitoring for Implementers class and tailored for a one-day online presentation. For details on the topics covered and to register for this class go to: https://de202.centra.com:443/Reg/main/000000009934d401226885cf48007f5c/en_US Coming Soon - Instructor-Led
Online Flex Time
Too busy during the day to train? Tivoli now offers select ILO Flex Time classes in the evening. These classes run from 6:00-9:00 PM Central Time each evening of the course's duration. Students will do lab exercises at a time of their choosing the following day prior to that evening's lecture. Course instructors will be available at designated times during the course to assist students with the lab exercises. To view our portfolio of courses, click here. Tivoli Advanced Technical Seminars
Get the most value from your Tivoli products with these targeted Advanced Technical Seminars from IBM Tivoli. Advanced Technical Seminars will be offered throughout 2009. For upcoming seminar times and topics go to: http://www-01.ibm.com/software/tivoli/education/advancedtechnical/ Tivoli Corporate Education Licensing Program The IBM Tivoli Corporate Education Licensing Program (CELP) is available to companies with extensive Tivoli technical training needs. CELP gives you the option to purchase cost-effective training by licensing Tivoli software training courseware for internal delivery. Using your company's instructors, you can provide your own training, when you need, at your own in-house facilities, worldwide. For information, please see: http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=page&contentID=Z338608S09238Z11 New and Free! IBM Education Assistant (IEA) flash training modules available for the following products:
Webcasts/Events
User Community Webcasts
Title: Using Maximo as an Organization-Wide Change Catalyst in Municipal Government Date: Wednesday, September 23rd, 2009 Time: 11:00 AM EST USA Register now! Title: Tips for Tivoli Storage Manager Performance Tuning and Troubleshooting Date: Wednesday, October 28, 2009 Time: 1:00 EST PM Register now! Pulse 2010
IBM is proud to announce Pulse 2010, the premier service management event, February 21-24, in Las Vegas, Nevada! Pulse 2010 is the perfect opportunity for you to exchange best practices and experience firsthand the leading service management capabilities in the industry. Call for Papers is open! Many of
our members are service management experts
and we welcome you to share your success
stories at Pulse. Submit a proposal today
until October 15. All client speakers receive
a complimentary full
conference pass, a value of $2195. Submit your proposal
today!
Pulse 2010 registration will open in September 2009. Pulse Comes to You
Couldn't get to Pulse 2009? Attend a no-charge, one-day Pulse Comes To You event - coming to 26 countries worldwide! Learn more IBM Service Management
Jams
Each Tuesday at 12:00 noon EST, customers, potential customers, Business Partners, analysts and IBMers come together online to discuss the hottest Service Management topics on live interactive webcasts, IBM Service Management Jams. Upcoming Jams include:
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Announcement - Premier User Groups for
2009/2010
For the past two years, we the user community have highlighted and promoted our more active and promenade user groups through our program of the " Premier TUG club". Today, I get the privilege of promoting our Premier User Groups through this channel. The following is the list of the 2009/2010 Premier User Groups:  Australian IBM Maximo User Group - New South Wales & ACT Australian IBM Maximo User Group - South Australia Australian IBM Tivoli User Group - Brisbane Australian IBM Tivoli User Group - Canberra Australian IBM Tivoli User Group - Melbourne Austrian GSE Tivoli User Group Bay Area Security Tivoli User Group BeNeLux Tivoli User Group Carolinas Users Group Central Ohio TSM User Group Dallas-Fort Worth Tivoli Storage Users Group Danish Tivoli User Group German Region GSE (Guide Share Europe) Great Lakes Tivoli Security User Group India IBM Tivoli User Group - Mumbai India IBM Tivoli User Group - Pune Japan Tivoli Users Group(JTUG) Maximo ITSM User Group Maximo User Group - UK Maximo Utility Working Group New York Tivoli Storage Manager User Group New Zealand IBM Maximo User Group North Central Tivoli Storage Manager User Group Northern California MAXIMO User Group (NorCalMUG) NYMTUG- NY Metro Tivoli Users Group Ohio Valley Tivoli User Group Russian Tivoli User Group Southern Ohio Tivoli Users Group Swedish Tivoli User Group Thailand IBM Tivoli User Group - Bangkok Tivoli Identity & Access Management - South New England User Group Tivoli North Central User Group Tivoli User Group - UK Tivoli Users Group - Mainframe - Brasil TSM User Group Denmark Twin Cities Tivoli User Group (TCTUG) One of our Premier user groups, that I'd
like to highlight is the Central Ohio Tivoli
Users
Group. This user group's leadership team is
enthusiastic, always willing to help, gives
feedback on topics and meetings and is
consistent with having meetings both face to
face and virtually.
In the words of Celeste Grone, a leader from the Central Ohio Tivoli Users Group this is what she has to say about her user group: The Central Ohio Tivoli Users Group was
started in Spring of 2002. The membership in
2005 was about 50 members. Today the
membership is almost 200 and growing. We have
a steady number of members who attend
meetings regularly. Many of the members who
attend are in other regions, but the Central
Ohio Tivoli User Group is very active and has
great meetings, so some members may drive a
hour or two just to attend.
We hold at least four meetings a year that
have a presentation or learning format. We
also hold at least one certification testing
meeting that focuses on passing a Tivoli
Certification test. In addition, I have
added virtual meetings this year, which have
been a success, also.
In order to hold the interest of the
members, I found that customer (member)
presentations and involving the members in
topic decisions and presentations is the best
way to achieve this goal. Being able to
bounce questions off of other members creates
a sense of a team, instead of just a meeting
group.
The Central Ohio Tivoli User Group is a
great success because 1.) The members are
involved in the group--there is a great
amount of expertise to share among us and
this involvement helps to build a vested
interest, 2.) We have regular meetings (at
least quarterly), we vary the topics and
presenters, and the group decides together
what they want to learn about, 3.) The
leadership is transparent and available for
the members as a central point of contact for
questions and suggestions, and 4.) We are not
afraid to change what, where, when, or how
the group meets--the meeting variety adds
member interest and attendance.
The Central Ohio Tivoli Users Group is a
great group of people. I look forward to
seeing the "regular" members at each meeting
and sharing stories on what's going on in
their environments as well as involving new
members. I continually get positive feedback
about our group.
Thank you Celeste and team for sharing your
thoughts around your user group and the great
success. To learn more about the Premier
User Group program and its offerings
please click here.
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Check out the recent article links posted from
the Tivoli Beat, Tivoli Advisor, and the Service Management in Action
IBM Newsletters to our main Newsletter page!
Service Management
Let's talk Service Management - Real
customers, real issues: The collection of videos shows customers
across different industries talking about
their specific IT issues and how IBM software
has addressed real world concerns. Video
topics include:
The Service Management Resource Center is
now available in 8 languages: French,
German, Italian, Japanese, Portuguese,
Spanish, UK English and US English! The Service Management
Resource Center provides access to a
wide range of resources for four key customer
roles in service management: communications
service providers, operations/storage,
production/facilities and security. Content -
white papers, case studies, demos, analyst
reports and more - is continually updated
from a wide range of sources. Additionally,
the Service Management Resource Center
provides a forum for experts and peers to
discuss how to invest smartly to manage
business infrastructure for today and
tomorrow. Check out the Resource Center in
your preferred language today!
Software for a Greener World
New offering! Maximo Asset Management for
Energy Optimization integrates energy
into service management processes, provides
information to make better decisions about
energy management, and includes mapping
capabilities for energy and environmental
metrics to identify issues affecting costs or
availability.
Trial Download: This 60-day trial of IBM Tivoli Monitoring for
Energy Management can help clients learn
how they can optimize their energy
consumption for higher efficiency of
resources, lower operating costs, and reduced
carbon emissions.
More announcements on Green, click here |
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Resources and CollaborationCheck out the 40+ recent uploads of
Whitepapers, Analysts Reports, Data sheets
and more to the Tivoli Information Exchange
(TIE) on Security
Tivoli Security Wikis available now on
ibm.com
Deployment Guide Series: IBM Tivoli Access
Manager for Enterprise Single Sign-On
8.0: This IBM Redbooks publication
introduces IBM Tivoli Access Manager for
Enterprise Single Sign-On 8.0, which provides
single sign-on to many applications, without
a lengthy and complex implementation effort.
Whether you are deploying strong
authentication, implementing an
enterprise-wide identity management
initiative, or simply focusing on the sign-on
challenges of a specific group of users, this
solution can deliver the efficiencies and
security that come with a well-crafted and
comprehensive single sign-on solution.
Read and follow Neil Readshaw's Security blog Recent updates now available in the Security News section of our website. Check it out! New Demos
Tivoli Data and Application Security: IBM Tivoli Data and
Application Security protects data and
applications via auditable access controls,
fine-grained entitlements and encryption key
management. It provides end-to-end protection
of sensitive data in enterprise storage and
within critical applications to support
regulatory compliance initiatives, improve
business agility and reliability and reduce
costs.
Tivoli Identity and Access Assurance: IBM Tivoli Identity and
Access Assurance can help ensure that the
right users have access to the right
resources at the right time, providing
comprehensive identity management, access
management, and user compliance auditing
capabilities.
Tivoli Security Management for z/OS: The Tivoli Security
Management for z/OS solution enhances
and accelerates mainframe security management
with simplified security administration,
efficient user management, security policy
enforcement, and automated audit and
compliance reporting for z/OS RACF®.
White Paper
White Paper - Tivoli Identity and Access
Assurance for Healthcare providers: This white paper describes
how regulations worldwide present new
requirements for healthcare providers. IBM
Tivoli Identity and Access.
Product Announcements/Withdrawals
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 Resources
and Collaboration
IBM Storage LinkedIn
Group - Join Today! The IBM Storage
group encourages
customers, business partners, and IBM
employees to connect and network on storage
hardware, software and services available
from IBM.
Join our IBM Storage Community on
ibm.com! The IBM Storage
Community is an open forum for the public
to post relevant questions and resources
related to considering, marketing, selling,
using, deploying and supporting our products
and solutions. Share links, post questions
and, most importantly, participate and
contribute.
Are you using Twitter? Follow ibmstorage on Twitter
for the latest news on IBM System Storage and
IBM Tivoli Storage Software.
Wikipedia
Get connected via LinkedIn, Twitter and
more
Announcements
NOW released: FastBack ver
5.5.4 PTF
Press Release: IBM Expands Enterprise Storage Offerings to Help Businesses Manage Information IBM Tivoli Storage Manager Fast Back
Try & Buy: Download a free 60-day trial version of
Tivoli Storage Manager FastBack
IBM Tivoli TotalStorage Productivity
Center Advanced Topics Redbook: This IBM
Redbooks publication shows how to best set
up TotalStorage Productivity Center based on
the storage environment infrastructure, and
then manage that storage infrastructure with
TotalStorage Productivity Center. It includes
experiences from client accounts and our own
internal experiences.
White Paper - Managing the tidal wave of
data with IBM Tivoli storage management
solutions: This white paper describes how
IBM Tivoli storage management solutions can
help organizations build dynamic storage
infrastructures that scale to meet evolving
business requirements by addressing unified
recovery management, storage virtualization,
and storage management.
Product Announcements
209-143 IBM Tivoli Output
Manager for z/OS®, V2.3
209-212 IBM Tivoli Storage Manager V6.1 products and IBM General Parallel File System ( GPFS ) Multiplatform V3.2.1 Webcast and Events
Storage Webcast
Tips for Tivoli Storage Manager Performance Tuning and Troubleshooting
Time: 1:00 pm EST for 1 hour Register now! The Global Storage Virtual User Group
Date: Wednesday, September 9, 2009 Time: 11:00 am EST for 1 hour Register here TSM V6 Database Upgrade Process and Strategies Date: Wednesday, October 7, 2009 Time: 11:00 am EST for 1 hour Register here |
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 ResourcesMaximo user groups are increasing! Sign up for one of the
30 Maximo user groups and the Global Asset
Management/Maximo Virtual User Group.
This virtual user group is open to all users
of the Maximo product line.
Check out the recent question asked by
your peers on the IBM Asset Management
products through the Peer to Peer Knowledge
Exchange
The EAM Resource Center is now the Service Management Resource
Center Check out the new and improved
Service Management Resource Center! Go
to the Production, Delivery and
Facilities Management page for the latest on
production, delivery and facilities asset
management .Some of the new and engaging
features include content organized by
industries (including Federal Government,
State/ Local Government, Chemicals &
Petroleum, Transportation, Healthcare, Life
Sciences, Manufacturing, and Utilities),
industry-specific business issues plus new
personalization capabilities.
Maximo In the News
Uptime Magazine: Maximo to
the Max
Aberdeen: Managing Risks in Asset Intensive Operations Public Works Magazine: Gaining the Competitive Edge - Two Texas utilities launch an award-winning initiative in their effort to avoid privatization Whitepapers and Documents
IBM Service Management JAM webcasts:
Don't miss these informative webcasts! For
the full schedule and to download
presentations, visit the IBM Service
Management page - Maximo is featured on the
third Tuesday each month. JAMs available for
replay anytime
New Asset Management Online Community -
Join today. The IBM Asset Management
Community encourages customers,
business partners, thought leaders and IBM
employees to connect and network on asset
management solutions available from IBM to
maintain and operate physical and IT assets
more effectively.
Follow the IBM Asset Management Team
Blog The IBM Asset Management team
will be writing a blog every Monday for a new
Maximo Monday online experience
Product Announcements
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 Resources
and CollaborationRead the Analyst-written Case
Studies:
1) Tivoli Workload Scheduler- Banking Industry 2) Tivoli Usage Accounting Manager Public Sector 3) TIVOLI USAGE ACCOUNTING MANAGER State of Wyoming 4) Tivoli Workload Scheduler ArcelorMittal NEW Virtualization Buyers
Guide
Improve service with less cost and risk with Tivoli Foundations for the mid-market Announcing Tivoli Foundations - Service Management for Mid-Market! Designed and priced specifically for the mid-market. Tivoli Foundations will help companies improve service, manage costs and reduce risks associated with implementing their service delivery and support strategy and they are fully integrated solutions that install and configure easily with minimal human interaction and IT staff required to install or maintain. IBM Tivoli Foundations Application Manager provides the capabilities to quickly and comprehensively monitor, alert and report on the performance and availability of your key IT infrastructure. IBM Tivoli Foundations Service Manager provides SMB focused help desk capabilities through ITIL V3.0 aligned service request, incident, and problem management processes. Tivoli "Automation" Wikis available now on
ibm.com
Hints and Tips
Do you own these products? What you need
to know. Download the hints and tips
sheet for these products:
Product Announcement
209-148 IBM Tivoli Netcool
Performance Manager V1.2
209-222 IBM CloudBurst helps organizations move towards a more dynamic infrastructure 209-192 IBM Tivoli Workload Scheduler for Applications V8.5 209-060 IBM Tivoli Composite
Application Manager for WebSphere
V6.1.0.5
209-200 IBM® Tivoli® OMEGAMON® XE for Mainframe Networks, V4.2 209-231 IBM® Tivoli® Foundations Application Manager V1.1 & IBM Tivoli Foundations Service Manager V1.1 |
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email:
gtugcouncil@tivoli-ug.org
website address:
http://www.tivoli-ug.org
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