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Attend a local Tivoli User Group meeting!
16+ user group meetings scheduled for
September and October. View current schedule.
  Congratulations to the following Premier
Tivoli User Groups for 2008/2009! Learn more.
Australian IBM Tivoli User Group - Brisbane Australian IBM Tivoli User Group - Melbourne Austrian GSE Tivoli User Group Bay Area Security Tivoli User Group Central Ohio TSM User Group Dallas-Fort Worth Tivoli Storage Users Group Danish Tivoli User Group German Region GSE (Guide Share Europe) India IBM Tivoli User Group - Mumbai Maximo ITSM User Group New York Metro Tivoli Users Group (NYMTUG) North Central Tivoli Storage Manager User Group Northern California MAXIMO User Group (NorCalMUG) Ohio Valley Tivoli User Group Southern Ontario Tivoli Users Group Swedish Tivoli User Group Thailand IBM Tivoli User Group - Bangkok Tivoli Identity & Access Management - South New England User Group Tivoli North Central User Group Tivoli Tri-State Users Group Tivoli User Group - UK Tivoli Users Group - Mainframe - Brasil TSM User Group Denmark Twin Cities Tivoli User Group (TCTUG) Stay Connected! User Groups can now enjoy the
freedom of online meetings!
The TUC community now offers User Group leaders the ability to conduct meetings over a secure web and phone conferencing network. This capability allows leaders to stay engaged with their members between scheduled meetings for a fraction of the cost and time it takes to organize a face to face event. Any member can attend a Virtual User Group meeting; all you need is a phone and computer and be registered as a member of the user group hosting the event and registered for their Virtual meeting. If there are no local User Groups in your area, or your interest is in a product area not often covered by your local group, then attending a Virtual User Group meeting may be a great option for you. 
Take 5 minutes to fill out the TUG Member
Survey on "Social Media"WANTED: Additional TUC
members to join the Global Tivoli User Group
(GTUG) council
The GTUG council has traditional focused on Automation but has recently expanded its membership to include Maximo, Security, and Storage. And hope to include the Network arena into the fold. If your user group is interested in becoming part of the GTUG, please send a note to brian_p_lally@bluecrossmn.com or dotteson@us.ibm.com. If you would like more information please check out our GTUG council page. Tivoli User Community website re-design
will be forthcoming, bringing you the
many features and benefits that you have been
asking for. More information to be posted on
the website.
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IBM Tivoli Training at User Group Meetings
You asked we provided! 225 courses covering 80 products. Get on board and have FREE training at your local user group meeting. Learn more. Instructor-Led Online Training!
Let the classroom come to you! IBM Tivoli offers many of our most popular courses in a new format - instructor-led online (ILO). Choose from several courses that offer our highest-rated classroom instructors and content with the flexibility, convenience and cost savings of online training. View the current list. Product Differences Training Courses
The distribution of FREE Product Differences Training CDs at Tivoli User Group meetings has proven to be very popular. Learn more and order today! Did you Attend Pulse 2008? Get 20% off Tivoli
Education
Netview for z/OS Comprehensive Workshop Interested in comprehensive training on NetView for z/OS? The NetView for z/OS 5.3 Workshop is the class for you. This hands-on workshop takes 4 of our most popular Netview for z/OS classes and combines them in one week-long training. New and experienced NetView personnel will benefit from this workshop. What Topics are covered? Click here Events
IBM Service Management Jam webcasts
Weekly LIVE webcasts every Tuesday 19 Aug "Managing the World's
Infrastructure with IBM Service
Management"
26 Aug "Where to Begin: Five Entry Points for IBM Service Management" 2 Sep "Platform vs Point solutions: Why Integration Is Key for Managing Your Next Generation Environment" 9 Sep "Making your Existing Disk Storage Infrastructure More Efficient and Flexible" 16 Sep "Customer Experience Management - the new frontier in intelligent customer care for telecommunications" 23 Sep "Enabling the Netcentric Enterprise - A Case Study Approach" IBM/Tivoli wants to make sure they're covering the topics that you find useful, so send your suggestions and ideas to tivmkg@us.ibm.com Service Management/Events
Learn how IBM service management solutions can help you achieve greater automation and industrialization across your environment. Join IBM at the 2008 IBM Service Management World Tour at a city near you and learn how IBM Service Management solutions can help you:
Pulse 2009, February
8-12, 2009 at the MGM Grand hotel in Las
Vegas, NV
All User Group members receive a $400 discount off the ticket price for a total of $1595. Register today! Call for speakers coming mid September. |
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In this month issue of "In our own words"
we'd like to introduce you to the great
resource IBM is providing for many of its
products, Wikis. And provide you with a link
to a presentation on how IBM is "managing
their stuff with their own stuff".
Wiki technology IBM Tivoli has established a Wiki as part of their "Changing the Game" program. Some of you may have already heard about this or discovered it. For those who haven't, below is a high-level overview and some useful links. 
Wiki features:
Wiki milestones and future plans
"Managing Our Stuff with Our Stuff"
Over time, both customers in general and GTUG members in particular have demanded that IBM develop and include self management capabilities for their products. This is also referred to as MOSWOS (Manage Our Stuff With Our Stuff). One of the latest self monitoring capabilities that is critical to the availability and operation of ITM 6 environment is Tivoli Data Warehouse management availability and resilience. This link refers to a PowerPoint Presentation that walks you through the MOSWOS capabilities for TDW and has reference to self-monitoring capabilities for other IBM and Tivoli products. NOW AVAILABLE: Recorded IBM Presentations
from the 2008 GTUG Face-to-Face Meeting,
FREE! Order today
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Free Tools Available for IBM
Customers!
IBM Support Assistant IBM Support Assistant is a free software serviceability workbench that helps you resolve questions and issues with IBM software. The Support Assistant allows you to:
A short demo is available here.
You can download IBM Support Assistant here. For more information, please refer to the IBM Support Assistant homepage-> http://www.ibm.com/software/support/isa/index.html IBM Education Assistant
IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements. Modules consist of the following types of content:
A short demo is available here.
For more information, please refer to the IBM Education Assistant homepage-> http://publib.boulder.ibm.com/infocenter/ieduasst/t ivv1r0/index.jsp? topic=/com.ibm.iea.doc/SiteTour3_viewlet_swf.html IBM Software Support Toolbar
IBM Software Support Toolbar facilitates navigating support content on ibm.com. Support representatives from each brand have come together to compile the most sought after Brand-specific pages. Features include:
Read the Frequently Asked Questions here.
For more information and to download the toolbar, please refer to the IBM Software Support Toolbar homepage-> http://www.ibm.com/software/support/toolbar/index.h tml |
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 Resources
Maximo user groups are growing! Sign up for one of the 19 Maximo user groups. Check out the recent uploads to the Tivoli Information Exchange (TIE) on Maximo Check out the recent question asked by
your peers on the IBM Asset Management
products through the Peer to Peer Knowledge
Exchange
Download a free book - The Business Impact
of Enterprise Asset Management
Be sure to register for and download The Business Impact of Enterprise Asset Management. The book provides a straightforward, jargon-free look at the way Enterprise Asset Management is changing the world of business with a spotlight on current issues, Need more information on training, success
stories and support? Check out our Maximo news section.
Webcast/Event
Gartner Webcast
View the Gartner Intelligent IT & Enterprise Asset Management Webcast that features Kristian Steenstrup, Gartner's EAM lead analyst, Rich Caplow, Tivoli Strategy and Market Management, and McCarran International Airport executives. Enterprise Asset Management coming to a
city near you!
Would you like to learn how you can support the convergence of business and IT operations through the efficient and effective management of all of your organization's assets? Join IBM at the 2008 IBM Service Management World Tour at a city near you! With a dedicated Enterprise Asset Management (EAM) track, you'll learn:
To register for the one
of these events or one in your home town,
visit ibm.com/software/tivoli/ismworldtour.
Maximo Mondays webcasts: Don't miss
these informative webcasts! For the full
schedule and to download presentations, visit
the Maximo Mondays Program
Schedule:
September 8: Maximo RFID September 15: Streamlining the Upgrade Process |
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 Hints and Tips
During the annual face-to-face meeting, GTUG members had posed a question to IBM as to how real-time SLA violation can be compared to a baseline for the same hour of the week compared to previous weeks and associate $ figure to show the financial impact how real-time SLA violation can be compared to a baseline for the same hour of the week compared to previous weeks and associate $ figure to show the financial impact. In August, IBM presented a short powerpoint presentation to demonstrate how this reporting can be achieved for a particular service and children under that service. Products used for this scenario were ITM, ITCAM for Transaction, Omnibus and TBSM. You can access the presentation through this link. Product Announcements
Tivoli Green Data Center - IBM Tivoli Monitoring for Green Energy Management V6.2 IBM Tivoli Monitoring for Energy Management V6.2 is a powerful energy monitoring tool for the data center that is designed to provide a link between the domains of energy management and service management -- a product in your arsenal of tools to monitor and help manage energy use while maintaining IT service levels. IBM Tivoli Monitoring for Energy Management helps businesses to monitor key energy metrics in the data center, to provide alerts when critical energy situations are identified, and to take actions in response. Additionally, IBM Tivoli Monitoring for Energy Management provides energy information to other service management tools so that energy can be monitored in the wider context of the IT services it supports. In order to help manage energy across the entire data center, this offering will tie into the three types of data center assets: IT, data center infrastructure, and building automation systems. All of these assets must be included to provide a complete energy monitoring solution in the data center. Read the announcement letter... NOW AVAILABLE: IBM Tivoli Netcool/OMNIbus
V7.2.1 delivers improved security,
enhanced process control, support for Windows
IPv6, and Linux on System z plat-form support. Read more.
Events
TUC Webcast: IBM Tivoli Monitoring - Everything You Need to Know about 6.2.1 Oct 15 @ 11:00 am edt, Speaker: Greg Bowman, ITM Product Manager Sign up today! Feature Articles
Here it comes! Why companies are virtualizing and consolidating distributed Linux servers on the IBM System z server. Managing hundreds of virtual Linux servers on a single machine |
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 Hints and Tips
Security Hints and Tips - The Key Useful Resources in the Security Domain IBM Resources IBM Security Management Developer works Forum This is a forum that is moderated by one of the key security specialists from the Gold Coast Australia Development labs. It has been the forum where there is plenty of TIM and TAM and TDS knowledge, due to some of the other acquisitions of late. IBM Tivoli Library This is the key link to Tivoli related documentation. Redbooks / Redpapers - Detailed documentation on architecture and how to solve specific problems, varying amount of detail depending on the authors Technical Articles - Normally written by people in the development labs and is focused on technical problems and how to solve them. Product Documentation - Link back to the user and administration manuals. Non IBM Resources
Tivoli Directory Integrator - Google Groups This is a google group that has regular postings by the Tivoli Directory Integrator community. You can find sample code and normally people who have come across a problem before. IBM development resources also regularly post to this group. So it is a value. Tips and Tricks for Troubleshooting
IBM/Tivoli Security Compliance Manager
Read how you can troubleshoot the SCM Server, SCM Admin Console and the SCM Proxy Client. Provided by our user group member: Jeffrey Dye. Product News
Announcing: IBM Tivoli Access Manager for Enterprise Single Sign-On v8.0 - this product replaces the IBM Tivoli Access Manager for Enterprise Single Sign-On V6.0 product. Whitepapers
Title: Optimize security and compliance management efforts with IBM Tivoli Security Information and Event Manager Abstract: Today's organizations need enterprise-wide solutions for security information and event management (SIEM). With IBM TivoliŽ Security Information and Event Manager and other IBM offerings, organizations can develop SIEM solutions designed to demonstrate compliance and enhance security while controlling costs and increasing IT productivity. Title: Address the PCI Data
Security Standard with IBM Tivoli Security
Information and Event Manager
Abstract: To gain consistent visibility into your PCI security posture, IBM Tivoli Security Information and Event Manager facilitates PCI DSS compliance management by providing a comprehensive solution designed to effectively manage, monitor, audit and report on user activity and security events across the enterprise. Webcast
Roles Based Access Governance: Best practices for Practitioners Thursday, September 18, 2008 at 12:00 p.m. EDT Sign up for this webcast >> Resources
Check out the recent uploads to the Tivoli Information Exchange (TIE) on Security Check out the recent question asked by your peers on Security Management products through the Peer to Peer Knowledge Exchange |
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 Webcast
Good Decisions based on Bad Information can = BIG PROBLEMS! Is your current storage environment putting you in this situation? Thursday, September 25, 2008 at 1:00 p.m. EDT Sign up for this webcast >> Check out the recent question asked by
your peers on Storage Management products
through the Peer to Peer Knowledge
Exchange
Product Information
FilesX - products that IBM released through PPA on July 28.
For more information on the value and
function of these products click here.
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email:
gtugcouncil@tivoli-ug.org
website address:
http://www.tivoli-ug.org
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