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Webinar
& Panel Discussion: Go Beyond IT Asset Tracking - Manage your IT assets using IBM TAMIT 7.2 and TADd |
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Collaboration Update
 UPDATE Your User Community Profile TODAY! Take 5 minutes now Looking to connect online with your peers or other user community members? 1st step would be to UPDATE Your User Community profile/registration informaiton so other people can connect with you. Learn more and update profile here.  MARK Your Calendars, "Ask the IBM Expert Online Jam" November 12 8am - 8pm ET 40+ IBM experts will be available for 12 hours via email to answer your product questions on 20+ Tivoli/Maximo products. Learn more here.
Market and Technology Insights
This past August, we announced a series of new initiatives being implemented within the user community: 1) member profiling; 2) community generated content;
and 3) market and technology insights. The results of our market and technology insights for 3Q'09 which focused on virtualization, service management and green computing are
complete and can be viewed here. Summary of key findings: Virtualization
We've started our 4Q research and we're focusing on monitoring end user applications and storage management. If you have experience in any of
these areas and would like to contribute, we'd like to hear from you. As a special incentive, we'll be offering a voucher for free certification testing to the first 25 end user
interviewees (one per company) and a 50% voucher to respondents of our web survey! Please contact Suzanne Klein for
details.
Meeting Announcements
Attend a local user group meeting! For a complete listing of the 24+ already scheduled user group meeting for 2009
click here. More user group meeting are being planned! Here are a few upcoming meetings:
Community Growth and Evolution!
A Big Welcome to Our New Tivoli User Groups since September 2009:
Check out the compete list of user groups who have recently joined the community in the past six months! Sign up for one near you today.
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Education/Training/Certification
NEW! Self-Paced Virtual Courses IBM Tivoli Education Self-Paced Virtual courses allow you to train on your terms. These Web-based courses provide deep technical content-the same as our classroom courses-but with added flexibility to meet the demands of your business. Students can mimic the experience of an Instructor-Led Online course without the constraints of attendance during a set time or limitations on training due to travel budgets. Self-Paced Virtual courses will be available across some of our most popular curriculums, including Business Service Management and Asset Management. Click here for course listing.
Coming Soon - Instructor-Led Online Flex Time Too busy during the day to train? Tivoli now offers select ILO Flex Time classes in the evening. These classes run from 6:00-9:00 PM Central Time each evening of the course's duration. Students will do lab exercises at a time of their choosing the following day prior to that evening's lecture. Course instructors will be available at designated times during the course to assist students with the lab exercises. To view our portfolio of courses, click here.
Tivoli Advanced Technical Seminars Get the most value from your Tivoli products with these targeted Advanced Technical Seminars from IBM Tivoli. Advanced Technical Seminars will be offered throughout 2009. For upcoming seminar times and topics go to: http://www-01.ibm.com/software/tivoli/education/advancedtechnical/ Tivoli Corporate Education Licensing Program The IBM Tivoli Corporate Education Licensing Program (CELP) is available to companies with extensive Tivoli technical training needs. CELP gives you the option to purchase cost-effective training by licensing Tivoli software training courseware for internal delivery. Using your company's instructors, you can provide your own training, when you need, at your own in-house facilities, worldwide. For information, please see: http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=page&contentID=Z338608S09238Z11 New and Free! IBM Education Assistant (IEA) flash training modules available for the following products:
Webcasts/Events
User Community Webcast (REPLAYS)
Service Management Jams November 3: Smarter Network Operations through Visibility, Control and Automation November 10: Security at your Front Door November 17: IBM Tivoli Change and Configuration Management Database, IBM Tivoli Application Dependency Discovery Manager, IBM Tivoli Service Request Manager and IBM Tivoli Release Process Manager: The 7.2 Release November 24: IBM Maximo and its Role in the Nuclear Renaissance For all upcoming and on demand Jams, visit the Service Management Jams Center.
Pulse 2010 - Register by November 15th and save $500 Pulse 2010, the premier service management event, returns February 21-24 to the MGM Grand in Las Vegas, Nevada! The conference will be a professionally rewarding experience and bring together a wide range of attendees from around the world. IBM Maximo, Tivoli, Tivoli Netcool, Rational, Services and IBM Business Partner communities will convene to share valuable information at a leading educational conference. This year's conference will have an increased focus on education, featuring over 300 client speakers presenting the latest in Service Management expertise. Pulse 2010 will host an invitation-only exclusive Executive Summit for over 100 CIOs. Register before November 15th - take advantage of the early bird rate and save $500! User Group members can register now to take advantage of the larger discount. After November 15th use the Global Tivoli User Community promotional code when registering for a $400 savings.
DI Launch webcast (REPLAY) Join IBM online for some important announcements -- attend the webcast "Responding to Today's Demands with a Dynamic Infrastructure." In this special 45-minute webcast, you'll hear from IBM Executives and clients about a host of new offerings that deliver and support a dynamic infrastructure: Upon completion of the webcast, you can receive a complimentary Dynamic Infrastructure Assessment Pack of Web-based self-assessment tools. Register today!
Tivoli Foundations Virtual Event (REPLAY) Attend a replay of a very special virtual event for the recently-launched
IBM Tivoli Foundations. IBM Tivoli brings you a rich program of high profile speakers, successful entrepreneurs, and live product demonstrations. IBM Tivoli General Manager Al Zollar
and IBM Software Group Vice President of Channels will share with how IBM is addressing the needs of the mid-market through new alternative delivery solutions.
Join IBM to see firsthand how Tivoli Foundations Application Manager and Tivoli Foundations Service Manager provide integrated application monitoring and service desk capabilities for your growing business, in the most cost-effective and fast-efficient way. Register for his FREE event and learn directly from our experts how Tivoli Foundations can provide an easy to use entry point into comprehensive service management. |
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"Do You Have a GPS?"
Author: David Murray, President of the Carolinas TUG and member of the Global Tivoli User Group council I was driving down the road the other day with my wife. Destination was a little restaurant that we had not been to in quite awhile. As we were motoring along I came upon a detour which caused my course to change and for me to be rerouted. As this was going on I ended up in a part of town that I had never been in before and I started wondering where I was. Of course the next question is where am I going and am I going to get to my original destination? Fortunately I was able to use a few devices at my disposal (GPS and a trusty map tucked in the glove box) and I was able to find my way to my destination. As I contemplated that situation I have many time found myself in the same type of situation in the world of Enterprise System Management. This particular practice now encompasses so many different parts and they are all changing very quickly and in many cases very dramatically. So I ask myself.. click here to read more |
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Application Performance Monitoring Demonstration Launchpad: This demonstration menu provides a high-level overview, product demonstration, expert interviews, and resource links for the IBM Tivoli Monitoring and IBM Tivoli
Composite Application Manager products. Tivoli Performance Manager Launchpad Demo: This demonstration menu includes videos, demos, and resource links for IBM Performance Management. Tivoli Storage Manager Screencam Demos: Now available, 4 new demo screencams for the Tivoli Storage Manager (TSM) family. All of these demos feature TSM 6 functionality. They are self-running and have a player included. The run lengths are between 10-20 minutes and they have no prerequisites. IBM TSM for ERP - Data Protection for mySAP IBM TSM for SharePoint - Data Protection for MS SharePoint IBM TSM for Databases - Data Protection for Oracle Cristie Bare Machine Recovery for TSM (TBMR) - TSM's Bare Machine Recovery solution
Integrated Service Management
Check out IBM's new Integrated Service Management web site ! Analyst Report - EMA: Improving Operational Efficiency with a Strategic Approach to Enterprise Management Tools Acquisitions: This paper addresses these challenges and focuses on the benefits of a planned acquisition strategy. It includes recommendations for a best-practice focused approach to centralizing decision-making, and a phased "roadmap" for building a tool set that addresses the needs of each stakeholder. The intent is to provide IT organizations with guidelines for building operational excellence and a strong foundation for cost-effectively addressing today's application management challenges.
Tivoli Foundations: Designed and priced to meet the needs of the growing business
IBM Energy Management
Join the communities - and the conversation! IBM Energy Management Community: This community is an open forum for collaborating on energy management and green through blogs, forums, discussions, and for sharing resources. Energy Management solutions enable organizations to measure control, optimize, and report energy usage across the infrastructure - including IT, facilities, and other remote assets. IBM solutions help clients to reduce costs, overcome operational constraints, and mitigate the risks of energy and thermal disruptions. Within this community you will also find information on and links to our social media outlets:
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 Resources and Collaboration
Get your questions ready! On November 12, 2009 the Global User Community will host a 12 hour "Ask the IBM Expert Online Jam" View the 148 questions asked by your peers for Service Availability, Delivery Process and Performance Management from the June 11 session.
Newsletter - IBM Service Provider News: Check out the 3Q09 issue of IBM Service Provider News, featuring IBM Tivoli Netcool Performance Flow Analyzer, TelecomTV's new "The Bottom Line" program, the ROI of Tivoli Netcool and much,
much more.
Hints and Tips
Do you own these products? What you need to know. Download the hints and tips sheet for these products:
In the News
Analyst Report - Gartner Magic Quadrant for User Provisioning: User provisioning delivers the ability to manage identities across systems, applications
and resources. Economic conditions stress efficiency as the main driver, but compliance remains crucial. Identity and access management intelligence and role life cycle management are
increasingly top of mind. Read the report..
Article - IBM Solution Tracks and Enhances Network Performance: Getting a grip on network performance requires high-performance, high-compatibility tools
to analyze network flow. IBM Tivoli Netcool Performance Flow Analyzer offers extraordinary flexibility, scalability and powerful reporting features for the communications service
provider and enterprise markets. Read the article..
Case Study - Philips: This case study by Ptak, Noel & Associates describes how Philips uses IBM's Composite Application Management to improve user experience and application performance.
Philips' IT Infrastructure data center Drachten supporting SAP services globally improves user response time with end-to-end service monitoring. To meet their IT goals of eliminating
user response time problems, they turned to Tivoli Composite Application Management software.
Product Announcements
Product News - Tivoli Netcool Performance Flow Analyzer: IBM Tivoli Netcool Performance Flow Analyzer (TNPFA) is a flow-based network traffic performance analysis system, provides users detailed visibility into the
composition of network traffic. With the knowledge of the traffic patterns within their networks, service providers can more effectively:
209-259 Preview: IBM Tivoli Service Management products
209-243 IBM Tivoli Provisioning Manager for OS Deployment V7.1.1 offers new optional chargeable components 209-282 IBM Tivoli Netcool Performance Flow Analyzer V4.1 delivers detailed visibility on the composition of network traffic 909-176 Software withdrawal: Support and/or marketing for selected Tivoli products - Some replacements available |
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 Resources and Collaboration
Get your questions ready! On November 12, 2009 the Global User Community will host a 12 hour "Ask the IBM Expert Online Jam" View the 26 Security questions asked by your peers from the June 11 session.
In the News
Analyst Report - Gartner Marketscope for Enterprise Single Sign-on: The ESSO market has matured in 2009, with market leaders accelerating their growth at
the expense of smaller players. ESSO is still a valid choice for enterprises with users who must manage an unacceptable number of passwords for two or more years. Read the report..
Article - IBM Access Management: Celebrating 10 Years of Leadership: Ten years ago, on September 22, 1999, IBM acquired DASCOM, Inc., a leading provider
of centralized access management solutions aimed at the enterprise market, and rapidly integrated its offerings into the best-in-class Tivoli system management portfolio as part of
IBM's holistic security strategy. The IBM Tivoli access management family has continued to deliver secure access to key services and applications has made that possible for ten years
now and today, this suite of solutions, designed for extensive cross-domain, third-party support, is more powerful, more scalable and more secure than ever. Read the article.
Buyer's Guide - Identity and Access Management: This buyer's guide provides assistance in evaluating identity and access assurance solutions. It describes common identity and access management challenges and the
capabilities required to address them, and it includes checklists for assessing vendors and their products.
White Papers
White Paper - Realizing Business Value with Identity and Access Management: This white paper highlights the business value that organizations have realized by implementing IBM Tivoli Identity and Access Assurance. It provides examples of how IBM
clients are addressing short-term requirements while positioning for long-term growth with this solution.
White Paper - Realizing Business Value with Mainframe Security Management: This white paper shows how organizations can reduce costs and improve ROI by implementing IBM Tivoli Security Management for z/OS on IBM System z mainframes. It also
provides specific examples of how IBM customers have realized tangible business value from this solution.
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 Resources and Collaboration
Get your questions ready! On November 12, 2009 the Global User Community will host a 12 hour "Ask the IBM Expert Online Jam" View the 36 Storage questions asked by your peers from the June 11 session.
Get connected via LinkedIn, Twitter and more IBM Storage LinkedIn Group - Join Today! The IBM Storage group encourages customers, business partners, and IBM employees to connect and network on storage hardware, software and services available from IBM.
Join our IBM Storage Community on ibm.com! The IBM Storage Community is an open forum for the public to post relevant questions and resources related to considering, marketing, selling, using, deploying and
supporting our products and solutions. Share links, post questions and, most importantly, participate and contribute.
Are you using Twitter? Follow ibmstorage on Twitter for the latest news on IBM System Storage and IBM Tivoli Storage Software.
Announcements
Introducing IBM Tivoli Storage FlashCopy Manager IBM Tivoli® Storage FlashCopy® Manager software enables organizations to perform and manage frequent, near-instant, non-disruptive, application-aware backups and restores, leveraging advanced FlashCopy snapshot technologies in IBM storage systems. IBM Tivoli Storage FlashCopy Manager helps deliver the highest levels of protection for mission critical IBM DB2® UDB, SAP, Oracle, Microsoft® Exchange and Microsoft SQL Server applications. IBM Tivoli Storage FlashCopy Manager is an easy to install package that seamlessly integrates with: IBM System Storage DS8000, SAN Volume Controller and XIV on AIX and Windows; and DS5000, DS4000 and DS3000 on Windows. IBM Tivoli Storage FlashCopy Manager also integrates with IBM Tivoli Storage Manager to provide the full range of long-term data management and availability capabilities. For more information click here. View the Product datasheet.
In the News
Analyst Report - Gartner Storage Resource Management Magic Quadrant: Once again, IBM Tivoli Storage Productivity
Center (TPC) achieves top ratings as a storage resource management (SRM) offering! SRM and storage area network tools enable customers to manage their shared-storage environments.
They've become fully featured, integrated and user-friendly products. Vendors offer holistic to specialist solutions to customers with a broad range of maturity levels and requirements.
Every two years Gartner releases a new Magic Quadrant Report that identifies the major players and upcoming players within the storage resource management market. Once again, IBM was
placed in the leaders quadrant of the 2009 report. Read more..
Article - Retain Data, Reduce Costs: The IBM Information Archive: Smart data archiving solutions are increasingly needed to achieve compliance, reduce
storage costs and increase business resilience. The IBM Information Archive delivers key features such as tiered storage migration and leading security to help organizations get the
most out of data in a way that acknowledges business priorities. Read the article..
Product News - Tivoli Storage Manager FastBack 5.5.5.0 is now available: Version 5.5.5.0 adds support for Windows 2008
Server. Windows 2008 Server was added as a protected client in both 32-bit and 64-bit modes in an earlier release. With release 5.5.5.0, Windows 2008 Server can be used as a
supported platform for TSM FastBack server as well. Windows 2008 Server is supported in 32-bit mode as a platform for TSM Fastback. Entitled customers can find this new release on
Fix Central.
Trial Download - Tivoli Storage Manager FastBack: IBM Tivoli Software now offers a free 60-day trial version of Tivoli Storage Manager FastBack, IBM's continuous data protection and near-instant recovery solution for business-critical Windows
servers. With TSM FastBack, you will be able to recover within a couple of minutes any amount of data, from any previous point-in-time, following almost any type of data loss.
White Paper
White Paper: Leverage the IBM Tivoli competitive advantages in storage management: This new white paper shows how IBM delivers unified storage management that is superior to legacy solutions, resulting in greater efficiency that reduces costs, improves
performance, delivers unmatched scalability to better meet service levels and offers a higher level of reliability to manage risk.
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 Resources
Get your questions ready! On November 12, 2009 the Global User Community will host a 12 hour "Ask the IBM Expert Online Jam" View the 25 Asset Management questions asked by your peers from the June 11 session.
Join IBM communities - and the conversation! The IBM Asset Management team would like to welcome you to the world of social media, where thought leaders are capturing their ideas and experiences on Twitter, LinkedIn, and throughout the blog universe. You can become part of the online discussions that will help to shape future IBM releases as well as drive the direction of the market:
IBM Asset Management Community: Enables customers, business partners, thought leaders and IBM employees to connect and network on asset management solutions
available from IBM to maintain and operate physical and IT assets more effectively.
IBM Asset Management LinkedIn Group: A network of asset and IT management professionals collaborating on how to maintain operating and IT assets more effectively
while sharing knowledge, experiences, and best practices regarding industry and market trends. This group specializes in IBM Maximo Asset Management solutions from Tivoli.
Maximo Monday Blog: Hosted by a team of IBM Asset Management solution experts, this blog covers a range of topics including energy management, facilities
management, industry specific solutions, Maximo tracks at Pulse 2010, new product announcements, and more.
Newsletter: Check out the inaugural issue of IBM Asset Management News the eNewsletter for IBM asset management clients and business partners. This issue is focused on recruiting asset management speakers for
Pulse 2010 and inviting our clients and partners to join our asset management communities. Subscribe today!
In the News
Analyst Report - ARC: Mitigate business risks for complex asset management through smarter maintenance: This ARC Advisory Group brief explores assuring high up-time for critical equipment.
Article - Unify Business and IT Asset Management through IBM: This article explores the shifting focus from underlying technology and assets to the customer-centric services those assets support, driving a superior business outcome
for any company. By integrating and leveraging the complete organizational infrastructure for more value while spending less and proactively managing risk, it becomes possible to
deliver on customer needs in ways competitors can't, and increasing market share and revenue as a result. This type of dynamic infrastructure represents a platform for future growth; as
new services are required, they can be created with confidence that the infrastructure will support them.
White Paper/Collateral
White Paper - The importance of integrated information to optimize asset and service management in the manufacturing industry: This white paper illustrates how integrated information can enable the critical capabilities demanded by modern enterprises. It also provides examples of how leading
organizations in manufacturing environments have achieved significant business value by implementing these solutions.
New IBM Maximo for Transportation Solution Sheet This Solution Brief discusses how IBM Maximo for Transportation can help manage asset reliability and availability and achieve asset optimization for transportation assets.
New IBM Maximo Asset Management for Energy Optimization Datasheet This datasheet highlights the functionality of this new product.
IBM Maximo Asset Management for Chemical & Petroleum Demo New ARC Whitepaper New Manufacturing Whitepaper
Product Announcements
Product News - IBM Maximo Asset Management 5.2 End of Support: On September 14, 2009, IBM announced the End of
Support for IBM Maximo Asset Management 5.2. Learn more..
209-283 IBM Maximo Asset Management Scheduler V7.1 provides maintenance planning and scheduling capabilities 209-351 IBM Maximo Archiving with Optim Data Growth Solution V6.2.1 and IBM Maximo Archiving Adapter for Optim Data Growth Solution V6.2.1 provide Policy driven archiving capabilities 209-285 IBM Tivoli Advanced Allocation Management, V3.1 909-229 Software withdrawal: IBM Tivoli Allocation Optimizer for z/OS , V2 - Replacement available 209-311 IBM Tivoli NetView for z/OS V5.4 helps expand management of your business-critical IT resources, including further enhancements to its already robust IP, sysplex management, and automation capabilities |
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