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 Got questions? We have answers! Access any of the 100+ questions with answers asked during our "Ask the Experts Online Jam" session on October 23, 2008. Archive now available. More Jam sessions coming in 2009. ANNOUNCEMENT: Coming this month - A new redesign of the Tivoli User Community website. More information will be forthcoming via email to you in the next couple weeks. Attend a local Tivoli User Group meeting! 23+ user group meetings scheduled for November and December. View current schedule. Tivoli User Community at PULSE
A Big Welcome to Our New Tivoli User
Groups since July 2008:
Congratulations to these User Groups who
have recently reached the following
milestones:
100 members
Free Recorded IBM Presentations from the
2008 GTUG Face-to-Face Meeting
This CD contains recordings of the presentations given by IBM Services personnel at the annual Global Tivoli User Group (GTUG) council face to face meeting in May 2008. The first 6 presentations introduce you to a fictional company and guide you through 4 use cases describing the steps required to move this company from a current focus on operational management of IT resources to an environment focused on Service Management - delivering IT services to the company in an efficient and effective manner using Tivoli products as a technical foundation and ITIL as the process framework. The remaining presentations cover topics
selected by the GTUG Council including:
Migration Planning and Considerations,
Management Availability and Resilience, Green
Computing, Integration Initiative and
Acquisitions/Strategy.
All Tivoli User Group members can order these free CDs through their TUG Leaders. Contact your TUG Leader to order your CD today. |
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Take 5 minutes to fill out the TUG Member
Survey on |
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Education/Training
IBM Tivoli Training at User Group Meetings
Continues in 2008
Tivoli Training is offering free, in-depth technical training delivered by technical product experts via emeeting at regularly scheduled Tivoli User Group meetings. And you and your User Group Leader select the product and topics to be taught at your meeting from a list of over 225 courses covering over 80 Tivoli products. Learn more. Instructor-Led Online Training! Let the classroom come to you! IBM Tivoli offers many of our most popular courses in a new format - instructor-led online (ILO). Choose from several courses that offer our highest-rated classroom instructors and content with the flexibility, convenience and cost savings of online training. View the portfolio of courses. IBM Tivoli Web-based Training Subscription
Offer
IBM Tivoli Web-based Training Subscription can help you keep your TivoliŽ skills up-to-date without the travel. This subscription gives an individual or site access to the entire Tivoli Web-based training library for one year. Learn more. Netview for z/OS Comprehensive
Workshop
Interested in comprehensive training on NetView for z/OS? The NetView for z/OS 5.3 Workshop is the class for you. This hands-on workshop takes 4 of our most popular Netview for z/OS classes and combines them in one week-long training. New and experienced NetView personnel will benefit from this workshop. The workshop is scheduled at several worldwide locations. Visit the Tivoli Training Web Site for more details. Events
IBM Service Management is the difference
between your technology's success and your
business success.
Join over 6000 attendees, including 200 client speakers, February 8-12, 2009 at the MGM Grand Hotel, Las Vegas Nevada for Pulse 2009, the premier service management event! With three dedicated streams featuring focused on IBM Service Management solutions for You, IBM Service Management for Business Leaders and IBM Service Management for Industry. Pulse will showcase a full spectrum of high-quality business, industry, user and technical content at every level. In addition, IBM is pleased to announce that Michael Phelps, the winningest Olympian in history, will be the Day 2 General Session speaker at Pulse 2009. And chart topper Smash Mouth will entertain attendees at Pulse Palooza. Check out User Community page on Pulse! 
Speaking at Pulse = free admission!
The key
to an outstanding conference program is YOUR
participation. Once again, IBM invites its
Maximo, Tivoli and Tivoli Netcool users to
play an active role in this year's event. You
can submit an abstract for presentation and
publication that showcases the business,
technical, and industry value of your IBM
Service Management solution. Clients
selected to present at Pulse receive free
admission. Accepting nomination forms
until November 7
.Going Green, Saving Green, JAM Webcast Nov
4
Rising energy costs are stunting business growth. IBM Service Management and Tivoli software solutions can help organizations monitor and manage energy usage and costs -- not just in the data center, but across their enterprises. Join Al Zollar, General Manager, Tivoli Software, and Alan Ganek, Chief Technology Officer and Vice President, Autonomic Computing, Tivoli Software, for an overview of Tivoli's green strategy and solutions. Sign up today! Sign up or download the archive of any one
of these Tivoli User Community webcasts:
October 15 IBM Tivoli Monitoring - Everything You Need to Know about 6.2.1 November 6 Encentuate Customer Welcome Meeting November 12 Tivoli Provisioning Family delivering major new capabilities November 13 FilesX Customer Welcome Meeting November 19 Upgrading from TEC/Netview to the new Event and Network Management solution. November 20 Storage Focus: Good Decisions based on Bad Information can = BIG PROBLEMS! Is your current storage environment putting you in this situation? |
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In this month issue of "In our own words"
we'd like to share with you some directional
information for the Omnibus product and also
some pricing announcements.
IBM Tivoli Netcool Omnibus is IBM's event
management platform going forward. IT
was acquired as part of Netcool acquisition
and is positioned to replace Tivoli
Enterprise Consol (TEC) due to enhanced event
processing capabilities and scale. To
address growth and future requirements for
large scale companies, IBM has introduced a
multi-tier architecture for the Omnibus
environment that would allow separation of
functionalities performed by a single object
server across multiple servers. With the new
multi-tier architecture, event collection,
event aggregation/processing and event
display functions can have their own servers.
For more detail on the Omnibus single and
multi-tier architecture, refer to issue 14 of the Tivoli
Advisor.
In an effort to simplify licensing, IBM has
introduced a software bundling that allows
for grouping of various ITM agents in a liked
functionality package. Please click to
see ITCAM Bundles 091708.ppt
slide.
As you look at the bundling in the slide, it is not simple and I will guarantee you will have questions. There will be implications for cost, maintenance renewal of existing licenses and new license acquisitions going forward. I recommend you schedule a meeting with your IBM account representative for more detail explanation of the bundles. NOW AVAILABLE: Recorded IBM Presentations
from the 2008 GTUG Face-to-Face Meeting,
FREE! Order today
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Support
Solving Your Support Issues with IBM
Support Assistant -- What Features Would You
Like to See?
IBM will be launching two customer programs to discuss future plans for IBM Support Assistant -- would you like to participate? We invite your input about how IBM Support Assistant can help you neutralize software support issues. IBM offers IBM Support Assistant to help you simplify problem determination and turn around operational problems quickly. There will be a beta program for the next release and an early design program for future releases. We will be sharing possible IBM plans and directions and looking for your review. If you would like to participate please contact the ISA team at ibmsa@us.ibm.co m. Business Partners who are Tivoli
Accredited are easily accessible via the web
"finder" tool and accredited business
partners have skills to help users
Implementation is the key to successful return on investment - and IBM has a list of esteemed Business Partners to get you the products to help resolve your greatest business challenges. In fact, if you work with IBM Business Partners -- or are considering it -- Tivoli can help you identify Business Partners with specific skills and to help achieve your organization's goals. With the new Tivoli Deployment Accreditation initiative, IBM Business Partners who have made significant investments in developing their skills are recognized and earn one of three levels of accreditation status. The new Tivoli Deployment Accreditation Partner finder tool, can help you can find a Business Partner with certified skills in one or more solution product areas that is located near you. White Paper - IBM Software: A green
strategy for your entire organization: With
today's market realities-rising energy costs,
shrinking power and space capacity, increased
regulatory scrutiny, and higher customer
expectations-going green is not only socially
responsible, it's an economic imperative.
Traditional green IT strategies have focused
on the data center alone, which accounts for
only 2% of global CO2 emissions. For IT to
impact the other 98% requires a new
paradigm-one in which software is the key to
realizing energy efficiencies throughout the
organization-dramatically reducing
environmental impact and energy costs. This white paper explores
optimization strategies around the key areas
of people, workloads and infrastructure,
including entry points, relevant solutions,
and demonstrated benefits being achieved
today with IBM Software solutions.
Utilization of these capabilities can help
you meet the increasing challenges of energy
efficiency, cost containment and compliance.
Find award-winning green solutions in the
IBM Fall 2008 Software Catalog: How do
you build and manage your IT to reduce energy
consumption? With energy-efficient software
from IBM that helps you optimize
infrastructure, boost business process
efficiency and implement responsible
collaboration. Get your catalog today.
Announcements
Price change for products in IBM Passport
Advantage and Passport Advantage Express 208-270
Preview: IBM Tivoli Technology products
208-241
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 Resources
Maximo user groups are growing! Sign up for one of the
22 Maximo user groups.
Check out the recent question asked by your peers on the IBM Asset Management products through the Peer to Peer Knowledge Exchange EAM Resource Center 2.0: Check out the new and improved EAM Resource Center! Some of the new and engaging features include content organized by industries (including Federal Government, State & Local Government, Chemicals & Petroleum, Nuclear Generation, Transportation & Travel, Life Sciences & Healthcare, Financial Services, Industrial Manufacturing, and Utilities), industry-specific business issues plus new personalization capabilities. Read the press release: IBM Maximo Launches Enterprise Asset Management Resource Center Version 2.0 In the news - what the press is saying
about Maximo v7.1:
Managing Automation: IBM to Offer Industry-Specific Asset Management Plant Services: IBM Maximo drives cost savings Enterprise Systems Journal: IBM Releases Version 7.1 of Maximo Asset Management NY Times: IBM Upgrades Asset Management Solution INC.com: IBM Upgrades Asset Management Software PlantServices.com: 2008 CMMS/EAM Software Review Whitepapers/ Documents
IBM Maximo Asset Management
Essentials data sheet
ISM for the Intelligent Utility Network white pap Maximo for Linear Asset Mgr solution sheet 2008 GTUG council face to face meeting takeaway Webcast/Event
Maximo Mondays webcasts: Don't miss these
informative webcasts! For the full schedule
and to download presentations, visit the
Maximo Mondays Program
Schedule
Product Announcements/Withdrawals
IBM Maximo Adapter for Microsoft Project &
IBM Maximo Enterprise Adapter 208-246
IBM Maximo Mobile, Maximo for Service Providers, and Maximo Industry Solutions deliver new and updated capabilities for IBM Maximo Asset Management V7.1 and IBM Tivoli Asset Management for IT V7.1 products 208-273 IBM Tivoli Service Request Manager adds Linux on System z support and Tivoli Service Request Manager, Tivoli Change and Configuration Management Database, and Tivoli Release Process Manager add new language support 208-277 |
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 Hints and
TipsNeed some hints and tips on these products?
Check out the October Hints and Tips
sheet
IBM License Metric Tool 7.1 (ILMT) Change and Configuration Management Database 7.1.1 (CCMDB) OMEGAMON XE IBM Tivoli Monitoring 6.2 (ITM) IBM Tivoli Composite Application Manager for WebSphere (ITCAM for WAS) Whitepapers/ Documents
Webcasts
Tivoli User Group Webcast: Tivoli
Provisioning Family delivering major new
capabilities
November 12 @ 9:00 am Eastern US, Speakers: Product Managers of the Tivoli Provisioning Product Portfolio Description: This presentation will cover the major new enhancements to the Tivoli Provisioning Portfolio of products. These enhancements include new release of Tivoli Provisioning Manager, Tivoli Provisioning Manager for OS Deployment and Tivoli Configuration Manager. Key new integration capabilities will also be covered including Tivoli Provisioning Manager for OS Deployment integration with IBM Director to speed bare metal provisioning of IBM systems and Tivoli Provisioning Manager integration with Rational Test Lab Manager to reduce time spent provisioning test systems and deliver applications faster to production. Tivoli User Group Webcast: Upgrading from TEC/Netview to the new Event and Network Management solution. November 19 @ 9:00 am Eastern US, Speaker Richard Gleeson Product/Market Manager Description: This presentation provides an overview of Tivoli's new Event and Network Management package for SMB, an offering ideally suited for TEC/Netview customers. This session will highlight the products and capabilities that this solution offers as well as the upgrade incentives and entitlement options for TEC and Netview customers. Target Audience: Tivoli TEC, Netview, and Small-to-Medium Business (SMB) customers Product Announcements/Withdrawals
IBM Tivoli Netcool/OMNIbus V7.2.1 delivers
improved security, enhanced process control,
support for Windows IPv6, and Linux on System
z platform support 208-185
IBMTivoliNetcool Service Quality Management Center V4.2 now available through Passport Advantage 208-215 IBMTivoliNetcool Performance Manager for
Wireless V9.1.2 now available through
Passport Advantage 208-216
IBM Tivoli OMEGAMON XE for Messaging V7.0 delivers comprehensive, proactive monitoring and management capabilities for IBM WebSphere MQ and IBM WebSphere Message Broker 208-188 IBM Tivoli Netcool/Webtop V2.2 delivers a
flexible Web-based event management
dashboard, IBM Tivoli Event Pump for z/OS
V4.2 includes complete visibility into
business services and console operations
management 208-268
Software withdrawal from marketing and support discontinuance: selected IBM Tivoli products 908-182 |
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 ResourcesCheck out the recent uploads to the Tivoli Information Exchange
(TIE) on Security
View the recent question asked by your peers on Security Management products through the Peer to Peer Knowledge Exchange Tivoli Identity Manager
wiki is now live! Check it out at: http://www.ibm.com/developerworks/w
ikis/display/tivoliim/Home
What's in the wiki? The wiki contains best practices, scenarios, troubleshooting information, and links to reference materials -- all in one place. Webcast
Encentuate Welcome Customer
Meeting
This presentation welcomes the Encentuate customer base to the IBM User community. It will provide a quick update on the latest product release, TAM ESSO v8, address support procedures, and highlight user programs designed to enrich your user experience with IBM November 6, 2008 at 9:00 am Eastern US Whitepapers/ Documents
Security - ISS/Watchfire
white paper
Security Info & Event Mgt & PCI Compliance solution Security Overview Brochure TAM for Single Sign-On data sheet (Encentuate) Tivoli Access Manager white paper Tivoli Identity Manager white paper Tivoli Security Info & Event Mgt buyers guide Tivoli Security Info and Event Mgr white paper Trusted Identity Brochure Product Announcements/Withdrawals |
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 WebcastFilesX Welcome Customer
Meeting
This presentation welcomes the FilesX customer base to the IBM User community. It will provide a quick update on the latest product release, TSM FastBack v3.5, address support procedures, and highlight user programs designed to enrich your user experience with IBM. November 13, 2008 at 9:00 am Eastern US Resources
Check out the recent uploads to the Tivoli Information Exchange
(TIE) on Storage
Check out the recent question asked by your
peers on Storage Management products through
the Peer to Peer Knowledge
Exchange
Whitepapers/ Documents
2008 GTUG council face to
face meeting takeaway
Green and TotalStorage Productivity Center flyer Total Storage Productivity Center ROI white paper Tivoli Storage Manager Fastback Center overview Product Announcements/Withdrawals IBM Tivoli Tape Optimizer on z/OS, V2.1
delivers enhanced tape copy capability and
support for the Tivoli Enterprise Portal 208-180
Software withdrawal: IBM Tivoli Tape Optimizer on z/OS, V1 - Replacement available 908-145 Software withdrawal: IBM Tivoli Advanced Backup and Recovery for z/OS, V1 - Replacements available 908-199 IBM Tivoli Advanced Backup and Recovery for z/OS, V2.1 delivers reliable and accurate data backup, and helps identify data not backed up 208-180 |
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email:
gtugcouncil@tivoli-ug.org
website address:
http://www.tivoli-ug.org
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