Group Intelligence Inc.
Tivoli Global User Group Community Newsletter
   November 2004  

In this issue







Tivoli Users Group Home
www.tivoli-ug.org

General Inquiries
info@tivoli-ug.org

Council Email
gtug-council@tivoli-ug.org

Council Home
http://www.tivoli-ug.org/gtug



GTUG Council Mission

To extend the effectiveness of Tivoli user groups - as well as expanding Tivoli user group networking capabilities globally.

   Greetings!

This newsletter is sent to you on behalf of the Global Tivoli User Group (GTUG) council and as a registered member of the Tivoli Global User Group Community.

  • Tivoli User Group Community - UPDATE
  •   The community is continuing to grow; with the addition of nine new TUGs since June, customers are better able to network and solve problems.

    We want to welcome the Candle customers to the Tivoli User Group community. The first OMEGAMON Tivoli user group will be having a meeting November 18th in Fairfax, Virginia.

    Please welcome and check out the new TUGs that have recently joined the Tivoli User Group community.

    Bangalore Tivoli User Group
    Delhi Tivoli User Group
    Russian Tivoli User Group
    Swiss Tivoli User Group
    Northwest Ohio Tivoli User Group
    Tivoli User Group of Richmond, Virginia
    MidAtlantic OMEGAMON Tivoli User Group
    Australia & New Zealand IBM Tivoli User Group (TUGANZ) - Wellington
    Australia & New Zealand IBM Tivoli User Group (TUGANZ) - Brisbane

    Hints and Tips for your TUG meetings:

    1) Do not rely on Tivoli presentations only but encourage your members to present. A template presentation is available on http://www.tivoli-ug.org/slides.php#ugmeet.

    2) Try and obtain enough content to fill one day to ensure attendance is worth the travel effort. More content means more added value, especially for those who travel to get to your meeting.

  • HOT News
  •   Do you want your specific use of a Tivoli Application to be highlighted on the Global Tivoli Community home page? Periodically, Tivoli-ug.org will highlight Tivoli applications on the home page. By entering in highlights of your application into the Tivoli Software Application Spotlight Input Form you can have the chance to showcase your solution to the Global Tivoli UG Community.

    NOW LIVE: Tivoli Information Exchange (TIE) - a repository of code used by customers for customers. Currently there are 4 categories: IBM Tivoli Monitoring - Resource Models, IBM Tivoli Enterprise Console - rule sets, Tivoli Data Warehouse - ETLs, IBM Tivoli Provisioning Manager (TPM) - workflows. Start uploading and downloading information TODAY as we are looking for more participation in this exchange. An update to the TIE will take place in Q1 of 2005 to allow customers the opportunity to upload not only code but documents that pertain to best practices and helpful hints and tips.

    UPCOMING NEW FEATURE: Tivoli Executive Corner. Added value will be coming soon to the home page of www.tivoli-ug.org by providing a Tivoli Executive corner. This will be your chance to hear from Tivoli Executives on important issues and topics.

    POLLING

    GET OUT the VOTE! Every month on the front page of our website we will be posting a new polling question. These questions help with the community at large and Tivoli to better understand your thoughts on topics. Take the time to VOTE as your opinion matters!

    GTUG Requirements UPDATE

    Over the past few months many of the GTUG council members have continued to push forward on some of the hot issues concerning the customers:

    Stability of Existing Code; Continuity Between Support Levels; Tivoli Education; Better Tivoli Endpoints; GUI Presentation Services; Improved Change Management Capabilities; ROI & Business Value; Tivoli products: Best of Breed.

    For more information check out the GTUG council page.

  • "In Our Own Words": Candle Acquisition
  •   Comments by Zaven Anbarchian, GTUG council member

    In this edition of the newsletter, we wanted to share with you one of our major challenges and its associated dilemmas as it relates to monitoring the web environment. The challenge is the complexity/ multiplicity of components and the dilemma (point vs. integrated solution) is what solution to use to manage that environment. As with any other area, there are usually a few major players in Web management arena such as: Tivoli and Candle on the integrated side and Wiley Introscope on the point solution side to name a few. As a rule of thumb, all of these products can address 80% of the web management requirements. The gap in functionality manifests itself when mostly larger companies venture into monitoring the additional 20% that gets more granular in addressing root cause analysis at the applet and method level details. Wiley has had that upper edge. However, with IBM's acquisition of Candle suite of products that gap in functionality has significantly narrowed by an integrated solution. What Candle brings to the table is years of dominance in performance and availability in mainframe arena with Omegamon for (MVS, CICS, DB2, etc) series of products and complement IBM functionality in distributed arena with Omegamon/XE/DE products. The other side of the coin is the overlap of functionality between the two vendor products that IBM needs to address and make it clear to customers. Below is a comparison of IBM products with equivalent Candle products for your reference.

    IBM products

    • IBM Tivoli Monitoring and selected PACs (ITMBI, ITMWI, ITMTP, etc)
    • Tivoli Enterprise Console (TEC)
    • Tivoli Business System Manager (TBSM)
    Candle products
    • Omegamon/XE for selected components (Agent for MQ, UNIX, Websphere, etc)
    • Candle Net Portal (CNP)
    • Omegamon/DE with CNP
    The following slide illustrates IBM's direction for business transaction management combining the two vendor products.

    Click here to view: Enhancing and Simplifying Business Transaction Management

  • "In Our Own Words": Cyanea Acquisition
  •    Comments by Zaven Anbarchian, GTUG council member

    "Composite application management" is another term you will hear and get used to as time goes on. Application management has changed. Management in the "old days" was fairly straightforward. Before the advent of n-tier architectures, application management was very closely tied to individual resources. Often you had one box, one application. Manage the box, and you managed the application.

    Today's business systems increasingly involve what are called composite applications. These n-tiered applications use information and logic from multiple sources. To pull all this together, the composite application spawns multiple transactions and sub- transactions. An end user may be accessing an application that spans web severs, J2EE application servers, integration middleware, and legacy systems.

    In such a complex environment, it becomes increasingly difficult to build, run, and manage applications. With the acquisition of Cyanea, and the recent acquisition of Candle and its PathWAI XE (OMEGAMON) products, IBM now has technologies in the area of J2EE composite application management. These technologies, as well as existing Tivoli and Rational offerings, have unique capabilities that IBM intends to merge into a common management foundation in the future.

    This common foundation will include common analysis and agent and repository functions and will support multiple users and users across the lifecycle. This chart gives some of the technologies that can be merged into this common foundation. For example: Rational's code profiling, TMTP's decomposing of J2EE transactions, Candle PathWAI's data and visual integration with both system-level and transactional performance metrics, and Cyanea's tracking of transactions through CICS and IMS can contribute to an end-to-end application management.

    Click here to view: Converging Technologies On A Common Foundation

  • Want FREE Training?
  •   Tivoli Foundation Skills Courses
    Special Customer Offer

    Tivoli Implementation Foundation Skills courses are accelerated focused training that address only those skill areas required in your Tivoli environment. Your staff will find the training highly targeted and useful in their daily jobs. Each course contains hands-on exercises the students can complete in their own environment along with recordings of the expert completing the exercises. The Suggested Retail Price is $199 per seat.

    From October 1, 2004 through December 31, 2004

    Tivoli will make 1000 seats available to their customers - Free of Charge

    1. Go to www.cg selearning.com/tivoliskills
    2. Select Course Catalog
    3. Enter the Registration Code for this limited promotion -- F04SKILL
    4. Select Show Discounted Programs
    5. Select Proceed
    6. Select the course title to view details on the course contents
    7. Select Enroll to register for one or more Foundation Skills Courses
    8. Go to the Shopping Cart by clicking "view cart"
    9. Complete the application process
    10. Once you have completed the registration process, an email will be sent to you with your user ID and password.
    11. Enroll prior to December 31, 2004 and the ID and password allow you to access the course(s) for 30 days.
    Available Foundation Skills Courses
    • Tivoli Implementation Foundation Skills: Unattended Installation and Configuration of Operating Systems
      Focused on unattended OS, patch and application install for Red Hat Linux, Solaris and Windows.
    • Tivoli Implementation Foundation Skills: TCP/IP
      Focused on architecture, addressing, IP routing, name service fundamentals, common protocols, security, network address translation, VLANs, and IP load balancing.
    • Tivoli Implementation Foundation Skills: Unix Shell Scripting
      Focused on UNIX utilities and commands, scripts, quotes, variables, file redirection, metacharacters, regular expressions, shell script constructs and debugging scripts.
    • Tivoli Implementation Foundation Skills: JavaScript Fundamentals
      Focus on JavaScript expressions, variables, statements, flow control, functions, and objects
    • Tivoli Implementation Foundation Skills: Java
      Focused on object-oriented concepts, Java concepts, symptoms and solutions and information sources.
    • Tivoli Implementation Foundation Skills: XML
      Focused on hierarchy, XML schema, rules of a well- formed XML document, namespaces, symbol space of an XML document and parsing.
    • Tivoli Implementation Foundation Skills: Data Center Concepts
      Focused on architecture of a Data Center, security, load and balancing techniques, the flow of data from the Internet through the data center and general system administration techniques.
    • Tivoli Implementation Foundation Skills: Networking and Network Hardware
      Focused on LANs, VLANs, network security, network interconnections, switches, routers and load balancing.
    Each enrollment should be for one specific individual and IDs should not be shared. The Registration Code is not to be used for any other purpose. The offer is valid for enrollments prior to January 1, 2005.

    New eSeminar Series from IBM Tivoli Education

    IBM Tivoli eSeminars provide an interactive elearning experience that offers you the opportunity to hear from and ask questions of Tivoli product experts. eSeminars are concise, focused, live, on-line sessions covering topics that will have immediate impact - from Tivoli best practices to in depth discussions of Tivoli technologies.

    Priced at $199 each, eSeminars are an affordable way to get the exact technical information you need to be successful with Tivoli. As a special 4th quarter offer, the 2 Tivoli eSeminars detailed below are FREE OF CHARGE. Enroll now and accelerate your learning of IBM Tivoli's Security Management and Intelligent Orchestration solutions.

    To enroll send an email to cenrollm@us.ibm.com with the following information:
    • Name of eSeminar you want to attend (to enroll in both eSeminars, list both)
    • Your name
    • Company name
    • Your email address
    • How you heard about IBM Tivoli eSeminars
    Upon receipt of your email, we will send you email confirmation of your enrollment and details on connecting to the eSeminar.

    IBM Tivoli eSeminars Coming in December 2004

    A Sample Integration of IBM Tivoli Security Management Products - Lindsay Blanton of WW IBM Tivoli Education presents a step-by-step example showing you how to integrate four different applications in the IBM Security Software portfolio - IBM Tivoli Identity Manager v4.5.1, IBM Tivoli Access Manager for e-business v5.1, IBM Tivoli Directory Server v5.2, and IBM Tivoli Directory Integrator v5.2.

    Date: December 7, 2004
    Time: 9:00am - 11:00am CST

    IBM Tivoli Provisioning Manager and Intelligent Orchestrator 2.1 Overview and Product Demonstration - Johnny Meidlinger of WW IBM Tivoli Education will provide an overview of product architecture and functionality while demonstrating selected Provisioning Manager and Intelligent Orchestrator tasks and capabilities.

    Date: December 9, 2004
    Time: 9:00am - 11:00am CST

    Zaven Anbarchian - GTUG council member
    (626) 564-7427
    Zaven.anbarchian@kp.org


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