Attention TSM users, do you need critical backup information at your fingertips?

Bocada Enterprise 5 automates data collection and reporting, providing quick views of success/failure, media and occupancy information. Trend results by application, server, client, or storage pool. Quickly determine capacity requirements, media use and recoverability. Simplify administration and reduce costs in your TSM environment. For more information visit www.bocada.com

IBM Pulse Gets Closer and Closer and Bigger and Better
The premier service management event of the year is set for May 18-22, 2008, in Orlando Fl.

For the first time, IBM Pulse 2008 will bring together an audience of more than 4,000 Tivoli, Maximo and Tivoli Netcool users with IBM partners, industry analysts, and IBM technical experts for one spectacular global event dedicated to the latest technology and best practices in service management.

At IBM Pulse you can expect:

• World-class technical content, product demonstrations, and free on-site testing and certification
• Real-world experiences presented by more than 100 customers and business partners
• One-on-one meetings with IBM executives, industry experts and analysts
• Unprecedented access to hundreds of IBM technical experts through one-on-one sessions, our technology hub, and Guru Galaxy - a special evening social event hosted and staffed by some 350 of our best technical experts
• Pulse Palooza - featuring the Grammy award winning band Hootie and the Blowfish
• Keynote speakers Lance Armstrong, 7-time Tour de France champ, and John Wood, former Microsoft executive who left that company to start "Room to Read," a global foundation that promotes literacy among children.

Welcome to Our New Tivoli User Groups since December 2007:
Australia & New Zealand Maximo User Group - South Australia

Australia & New Zealand IBM Maximo User Group - New South Wales

Australia & New Zealand IBM Maximo User Group - New Zealand

Australia & New Zealand IBM Maximo User Group - Queensland

Australia & New Zealand IBM Maximo User Group - Victoria

Australia & New Zealand IBM Maximo User Group - Western Australia

Italy - Security Group

Southeast Tivoli Security User's Group

Great Lakes Tivoli Security User Group

Pune Tivoli User Group

Take 5 minutes to fill out the TUG Member

Visit the TUG Events page and stay informed of all the upcoming user group meetings in your area.

Congratulations to TUG member Kamal Baba who contributed the most content/comments to the TUG community in November and December 2007!
You can become a winner also by continuing to use the "Be Heard" capability on the TUG site anywhere you see the icon above. The next winner will be announced in the May issue of the TUG newsletter.

Please register today for these upcoming TUG community webcasts:
Tivoli Netcool Performance Management and Service Management from Vallent

IBM Tivoli Service Request Manager 7.1 Beta Demonstration

Customers Talk About Asset Management
Eight new videos show Tivoli customers, ranging from plant managers to maintenance supervisors to IT leads, sharing their experiences with IBM Maximo asset management solutions.

And Now For Something Completely Different: Funny IT Videos
Laugh and learn something at the same time watching "When Infrastructure Attacks," a series of one-minute videos that show how Tivoli can help conquer IT management and workplace shenanigans that can threaten your happy workplace.

Tivoli Newsstand is the new name for the former Tivoli portal for publications.
There you can subscribe to 10 free IBM and Tivoli publications and even save the link to IBM TV.

Tivoli Client Newsletters on the Web
To access the current Tivoli Newsletters click on the links below.
To subscribe to the Newsletter, send an e-mail to tivnew@uk.ibm.com with "Subscribe to XXX Newsletter" in the subject line (where XXX is the name of the Newsletter)

Security

Monitoring

Netcool

TPC

Upcoming product releases from Tivoli Software:

IBM Tivoli Security Information and Event Manager V1.0

IBM Tivoli Compliance Insight Manager V8.5

IBM Tivoli Composite Application Manager for SOA V7.1

IBM Tivoli Advanced Reporting for DFSMShsm V2.1

IBM Tivoli Netcool/Reporter V2.2.0

IBM Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator V5.1.1

Check out these demos:

Tivoli Monitoring v6.1
See how IBM Tivoli Enterprise Portal gives access to an enterprise's monitoring data in one location and provides superior information visualization allowing quick action on issues affecting the health of the enterprise. click to play

Tivoli Business Service Management
This demo shows how to deliver high levels of service availability, performance, and integrity using IBM Tivoli Netcool RAD, Tivoli Service Level Advisor, and Tivoli Change and Configuration Management Database. Note: Customization is required in an actual setup to provide some of these features.click to play

Tivoli Compliance Insight Manager
This demo shows how IBM Tivoli Compliance Insight Manager (formally Consul Insight) simplifies insider security auditing, compliance monitoring, and enforcement for heterogeneous environments, ranging from mainframes to the desktop. click to play

Security Product News:

IBM Reinvents Identity Management with IBM Tivoli Identity Manager 5.0
Controlling Data Access Is Key to IT Governance

Improve Your Information Risk Management with IBM Tivoli Solutions
This "Tivoli Beat" article reviews Tivoli solutions that can help customers protect themselves from both internal and external threats to their critical data and information.

Storage Product News:

Customer Storage Success Story: IBT resolves backup and recovery issues with Starfire and IBM Tivoli software <click here>

IBM Solution Sheet: An Innovative Approach to Storage that Improves Business Continuity, SLA Performance and More

The SOA Journey at SHARE: Feb. 24-29, 2008, in Orlando FL.
Join enterprise architects and other attendees as they explore how to define and plan an SOA adoption and manage applications at every stage of the SOA continuum.
To learn more, <click here>

Impact 2008, IBM's largest SOA conference: April 6-11, 2008, Las Vegas
Come for hands-on demos and over 400 unique educational sessions, from case studies and deep technical workshops to the latest on SOA security and more. To learn more, <click here>

Automated Operations Technical Council conference: April 14-18, 2008, Las Vegas
Renew old acquaintances, meet new colleagues and learn about new automation resources, solutions and tools at AOTC '08. To Learn more, <click here>

IBM Pulse 2008, The Industry's Premier Service Management Event set for May 18-22, 2008, in Orlando, FL
Targeting all Tivoli customers and business partners, including past attendees of the TTUC, Maximo World and Netcool User Symposium events. For complete information, including a call for papers,<click here>

Rational Software Development Conference 2008: June 1-5, 2008, Orlando, FL
Join the League of Extraordinary Software Developers and share your team's heroic feats and challenges overcome while designing and building SOA or Web services applications. To learn more, <click here>

Security Events - Webcasts:

Achieving and Maintaining PCI Compliance

Reducing risk in your organization - a look at security and compliance

Storage Events - Webcasts:

Managing Storage Growth: TotalStorage Productivity Center Demonstration

Data Protection for your Microsoft eMail Environment

2007 Tivoli Technical User Conference Recorded Presentations on CD
Free to Tivoli User Group Members ONLY -- Your Global Tivoli User Group Council selected the most popular presentations from the 2007 TTUC and asked Tivoli Training to record these presentations and make them available to User Group members on CD. The CD is now available.
To order your FREE TTUC CD, contact your Tivoli User Group Leader."

Recorded IBM Presentations from the 2007 GTUG Face-to-Face Meeting
The Global Tivoli User Group Council (GTUG) is composed of appointed leaders from 20 User Groups spanning the globe. It represents the overall TUG population in monthly conference calls to IBM, in which new topics and concerns are presented directly to IBM staffers for consideration and response.

This free CD contains recordings of the presentations given by IBM Services personnel at the May 2007 GTUG council F2F meeting. Instead of tool-focused presentations, this year IBM was asked to present their strategy from an overall service management perspective focusing on ITIL process automation. IBM presented their strategy to accomplish a service management vision focusing on integration of the IBM product portfolio.

All Tivoli User Group members can order these free CDs through their TUG Leaders. Contact your TUG Leader to order your CD today.

IBM Tivoli Training at User Group Meetings Continues in 2008
The Twin Cities Tivoli User Group had free training direct from Tivoli Education at their last meeting, and YOU CAN TOO.

Quote from Brian Laney - COTUG Leader: "Thanks to each of you for making the Sept. 25 TSM User Group meeting a success. We had our best attendance to date with 30 folks from a variety of companies. Overall the feedback forms were 'Very Positive.' The user group presidents (Celeste and Robin) were very pleased with the content, delivery, facilities, etc."

In the April and October 2006 surveys of the Tivoli User Group community, we asked you: "What is the best way for IBM to reward you for being a good IBM customer?" Almost 50% of those who responded selected "Free Education Classes" as the best reward.

So, in 2007, Tivoli Training is offering free, in-depth technical training delivered by technical product experts via e-meetings at regularly scheduled Tivoli User Group meetings. And you and your User Group Leader select the product and topics to be taught at your meeting from a list of over 225 courses covering over 80 Tivoli products.

What do you need to do to make this happen? Contact your User Group Leader and work with him/her and the other members of your User Group to select the product, course and topics you want taught at your next User Group meeting.

FREE Concepts and Commands Reference Poster for ITAM for e-business Administrators
Have trouble understanding how IBM Tivoli Access Manager for e-business fits and works together? This FREE .pdf file (available only within the ITAM eBusiness 6.0 Media Pack) contains some typical ITAM visual diagrams that demonstrate a typical ITAM environment. The flip side also contains a grouping of the most commonly used commands suggested by ITAM support staff to help administrate the product. Users are encouraged to print this out and even laminate it to keep as a handy reference document.

Free IBM Tivoli Support Technical Exchange web seminars
Extend your technical skills and knowledge of your IBM Tivoli products by participating in free Tivoli Support Technical Exchange web seminars (STE). This highly technical Web seminar series is brought to you by IBM Software Services for Tivoli. STE Web seminars cover a wide variety of technical topics from advanced product usage to deployment, integration, trouble shooting and tips and tricks. Only the best subject matter experts from Tivoli Support, Services, Training and Development are asked to develop and host these sessions, so you will have ample opportunity to ask questions or discuss technical issues with the most knowledgeable experts IBM has to offer. Many new seminars are offered every month, so be sure to look for topics of interest on a regular basis. Most sessions are 1-to-2 hours long. A library of over 2 years of recorded Support Technical Exchange web seminars is also available on the same page.

There have been requirements from various customers for capability within ITM6 to externalize threshold specifications for monitors (situations). In response to these requirements, IBM will provide an enhancement to ITM 6.2 called "adaptive monitoring." This capability will allow distribution of a monitor to a list of managed systems with an associated XML file that will allow customization of thresholds specific to each managed system. This capability will record the thresholds that override the defaults and save them locally for display later. IBM is also working on further enhancements to allow actions to be taken based on overridden values.

Adaptive monitoring is targeted for availability by mid-year 2008 through a fixpack to ITM 6.2.