Implementing, or planning to implement, ITM v6?
"No out-of-the-box reporting is provided with ITM v6. Instead of developing reports using an expensive and difficult to use generalised reporting tool, why not try QuickReporter for ITM which starts at only $35 per server? Standard report libraries are provided, and customised reports can be generated. Reports can be scheduled, produced on-demand, defined by resource group and sent automatically by e-mail.

To find out more, or download an evaluation copy, click here.

Learn more about the TUG Sponsorship program

Check out the TUG meetings: March is a busy month for many user groups. Check out the 2007 scheduled meetings.

Spread the word! Encourage people in the industry to Join the Tivoli User Group website as membership is FREE. Be the 150th or 300th person to join the TUG website every month, and win a FREE MP3 Player!

NOW AVAILABLE – Tivoli Educational sessions ranging from 2 to 8 hours will be offered FREE at local Tivoli user groups. Ask your Local TUG leader for more details.

Do your emails need a face lift?
Show people you're a proud and active Member of the Community by adding the TUG community logo and/or email signature to your emails. Click here to find out more.

Win a free Ferrari WLMi Notebook from AMD!
Join the TUG community and a local User Group to become eligible to Win an iPod and a Ferrari WLMi Notebook from AMD . As of January 1st, 2007 the Community now has 10,117 members. We have 4,883 new members to go. The 15,000th person to register as a Tivoli User Group Community member, and join a user group will win an iPod, a Ferrari WLMi notebook including AMD TurionT 64 Mobile Technology will be provided to the User Group Leader of the User Group that member joined. That User Group Leader will then raffle the laptop off at their next meeting! How can you increase your chances of winning this laptop? Tell your friends and colleagues to join your user group and thanks to AMD for their generous contribution of this laptop. Click here for official contest rules.

Willing to help lead a Tivoli User Group? Many user groups are looking for customers to help lead their user groups. Please email gtugcouncil@tivoli-ug.org for more information.

Take 5 minutes to fill out the TUG Member Survey about Communication Preferences.

Great Press! Tivoli highlights the Global Tivoli Software User Group community in a Tivoli Beat Article. Look in the archives for February 13.

FREE SUPPORT CUSTOMERS: IBM Support Assistant
Are you looking for ways to simplify software support, reduce support costs and improve your ability to resolve software problems in-house quickly? If so, Tivoli is inviting you to share in the newest features in IBM Support Assistant 3.0. The IBM Support Assistant (ISA) is a free local software serviceability Are you looking for ways to simplify software support, reduce support costs and improve your ability to resolve software problems in-house quickly? If so, Tivoli is inviting you to share in the newest features in IBM Support Assistant 3.0. The IBM Support Assistant (ISA) is a free local software serviceability workbench that helps users resolve questions and problems with IBM software products. It provides quick access to support-related information along with serviceability tools for problem determination. Whether you need to find information on a software fix, collect key logs, or want to build skills on a particular product, the IBM Support Assistant can help get it done. Listing of available product plug-ins.

Download the IBM Support Assistant today!

A Good Read - Tivoli Beat - Jan 30 issue - "System Backup without a Backup Window"

There are now 5 web based Tivoli Newsletters being published every 6-8 weeks. To be informed of updates send a mail with "SUBSCRIBE - (name of newsletter) Newsletter" in the subject line to tinew@uk.ibm.com

Security Newsletter:
http://www- 1.ibm.com/support/docview.wss? rs=203&uid=swg27007756

Monitoring Newsletter
http://www- 1.ibm.com/support/docview.wss? rs=203&uid=swg27007815

ITCAM Newsletter
http://www- 1.ibm.com/support/docview.wss? rs=203&uid=swg27009103

Netcool Newsletter
http://www- 1.ibm.com/support/docview.wss? rs=203&uid=swg27008694

TPC Newsletter
http://www- 1.ibm.com/support/docview.wss? rs=203&uid=swg27009081

HINTS and TIPS

Check out the TOP 10 most recent downloads from the Tivoli Information Exchange:

1. Best Practices on Monitoring 6.1 and more
2. ITM6 agent remote configuration
3. "2006 - Takeaways - TEC, Netview, TPM, TCM tech pr
4. "2006 - Takeaways- ITM and IT Process Mgrs tech pr
5. List running desktops
6. Process events from wtdumprl
7. gen_mytrap.sh
8. Tivoli Monitoring data sheet
9. "2006 - Takeaways - TDW,TBSM, TSLA, ITCAM tech pre
10. Chicago TUG Endpoint Health scripts

DeveloperWork forums
CHECK OUT the multiply web based specific product list servs ready for your questions specific product list servs

IBM Software Support Toolbar
Do you wish to further ease your navigation of the IBM Software Support Web pages? Then load the new IBM Software Support Toolbar to gain ease of access to the support pages all IBM's Software

Find some great resources on the Service Management Sitelet

Managing PMRs
Before submitting a PMR, do you know you can check if a resolution exists? For more details click on Search for Solution to check for a resolution to your incident. Do you know you can Log and Track PMR’s online? For more details click on Log and Track PMR’s online.

Monitoring
The IBM Tivoli Monitoring (ITM) 6.1 Solution Installer allows a user to install custom monitoring solutions using the ITM 6.1 Universal Agent (UA) that monitors new applications, as well as "value-add" solutions on top of already existing ITM 6.1 agents. A "value-add" solution is one that installs new situations, queries, and workspaces for an existing IBM Tivoli Monitoring V6.1 agent. For example, if you have insight into how the retail industry uses IBM DB2® for their in-store database, you can install customized workspaces and situations that you downloaded from OPAL, or provided by an IBM Business Partner that relate to this retail environment. Go to URL for more details.

Installing and Upgrading OMEGAMON Platform Version 350/360-based Products and Components
Need information about upgrading your OMEGAMON platform Version 350/360 products to IBM Tivoli Monitoring Version 6.1? This upgrade guide provides information about:

• Staging deployment of IBM Tivoli Monitoring V6.1 and Tivoli OMEGAMON XE agents
• Upgrading your Tivoli OMEGAMON XE agent and monitoring environment to IBM Tivoli Monitoring V6.1
• Deploying Tivoli OMEGAMON XE monitoring products on z/OS in an IBM Tivoli Monitoring V6.1 environment

THANK YOU! You made a difference.
Thank you to the 150+ people who took the Tivoli Technical User Conference Curriculum Survey. Your input is directly impacting the breakout session offerings at the conference.

10-15% TUG member discount to Tivoli Technical User Conference
Attend the Tivoli Technical user conference and get a 10-15% discount. More details can be found in the Member benefits page behind the login screen.

Hit the road to better IT Management !
An invitation to attend the IBM Service Management Roadshow.

Today’s businesses are under tremendous pressure to innovate and grow. To drive this growth and innovation, businesses must respond to change more quickly, without increasing risk or expense. They need to focus on internal operational efficiency, extract additional value from IT, operations and every functional line of business. They also have to remain externally focused on driving service quality and excellence as a competitive differentiator while remaining transparent to regulatory approvals and industry guidelines.

Join Tivoli for an exciting half day event that includes in depth presentations and demonstrations of IBM Service Management solutions that can help you and your organization achieve competitive advantage through:

• Service excellence
• Operational efficiency and effectiveness and
• Secure, managed business growth.

Webcast: Managing your Application Servers and Web Services in a Service Oriented Architecture
In a Service Oriented Architecture, you need to be able to manage application servers, understand transport mechanisms, manage mediation services, understand how the routing of messages occur and we need to do this while we are managing the applications and services themselves. When we can effectively understand and manage all of these aspects, we can more easily isolate and resolve application/services issues to ensure that we are maintaining IT efficiency and maximizing positive end user experience. Register here.

Attend the Rational Software Development Conference in Orlando, FL June 10-14

Tivoli Technical Briefings
Various Technical Briefings are being scheduled through out the year on the following topics related to Tivoli: (scheduled dates are in the TUG website events calendar)

1. SOA governance: Implementing the IBM method (more info below)
2. Achieving enterprise application security
3. The developer and the on demand IBM environment

For the most up-to-date Tivoli event related information please book mark this page: http://www.tivoli- ug.org/events.php

IBM Tivoli Training at User Group Meetings
In the April and October 2006 surveys of the Tivoli User Group community, we asked you . . .“What is the best way for IBM to reward you for being a good IBM customer?” Almost 50% of those who responded selected “Free Education Classes” as the best reward. So, in 2007, Tivoli Training is offering free, in-depth technical training delivered by technical product experts via emeeting at regularly scheduled Tivoli User Group meetings. And you and your User Group Leader select the product and topics to be taught. The process to hold a free, technical Tivoli Training class at your next meeting has been explained to your User Group Leaders during the January world wide Leaders meetings. The Leaders have the list of courses to select from. What do you need to do to make this happen? Contact your User Group Leader and work with him/her and the other members of your User Group to select the product, course and topics you want taught at your next User Group meeting.

Free IBM Tivoli Training
Did you know that IBM Tivoli Training offers free training every month? Did you know that you only have to visit one web page to find a list of all the training that is currently free? The list is sorted by product and currently lists over 70 free Web Based courses. For details on IBM Tivoli Training that is currently free go to: http://www.ibm.com/software/tivoli/edu cation/edu_prd_free.html

Check the above link and this web page at least once each month for special offers.

Free IBM Tivoli Training Roadmaps
Not sure which Tivoli course you should take? What about prerequisites or product certification? You need a Skills Roadmap. BM Tivoli Training has individual Skills Roadmaps available for a majority of our products. The roadmaps list the prerequisite requirements, classroom courses, Web Based Training courses, certification information and other education (white papers, RedBI). The Skills Roadmaps are in PDF format and can be downloaded individually or combined in a single . compressed file from: http://www.ibm.com/software/tivoli/edu cation/eduroad_prod.html

Looking for Training on the latest IBM Tivoli Solutions?
Use the following links to find the training for the latest IBM Tivoli solutions.

IT Service Management (ITSM)
IBM Tivoli Application Dependency Discovery Manager
IBM Tivoli Availability Process Manager
IBM Tivoli Change and Configuration Management Database (CCMDB)
IBM Tivoli Release Process Manager
IBM Tivoli Storage Process Manager
IBM Tivoli Unified Process Composer

Service-Oriented Architect
Service- Oriented Architect skills roadmap

IBM Tivoli Composite Application Management
IBM Tivoli Composite Application Management

IBM Tivoli Federated Management or Security Compliance
IBM Tivoli Federated Identity Manager
IBM Tivoli Security Compliance Manager

IBM Tivoli Express Products
IBM Tivoli Identity Manager Express
IBM Tivoli Monitoring Express
IBM Tivoli Storage Manager Express

Integration of Netcool and Tivoli Products
IBM Tivoli Netcool

IBM Tivoli Netcool/Proviso– Expanded Curriculum for 4.1.1
IBM Tivoli has expanded our portfolio of Netcool/Proviso courses to help you gain the critical skills to successfully deploy and use this powerful solution. A new introductory web-based course and a 2 Day Fundamental course have been added. These compliment the existing series of intense formal classroom courses covering the skills and knowledge needed to operate and administer an IBM Tivoli Netcool/Proviso. For more detail and to register for this class go to: http://www- 306.ibm.com/software/tivoli/education/edu_prd.html#X 142052H32447A63

Free Support - at your fingertips
Looking for ways to simplify software support, reduce support costs and improve your ability to resolve software problems in-house quickly? If so, we invite you to explore the newest features in IBM Support Assistant 3.0. The IBM Support Assistant (ISA). Listing of available product plug-ins: http://www- 06.ibm.com/software/support/isa/plugins.html#tivoli
Download the IBM Support Assistant today!

IBM Tivoli Composite Application Manager 6.1: Products Introduction – 2 hr Web based
This is an introductory course to enable technical professionals to use the IBM Tivoli Composite Application Manager (ITCAM) 6.1 family of products including ITCAM for WebSphere 6.1 or ITCAM for J2EE 6.1. Students will learn how the products integrate and more. For more detail and to register for this class go to: http://www- 306.ibm.com/software/tivoli/education/K452111N9500 0Y72.html

IBM announced acquisition of Softek Storage Solution Corporation on January 29, 2007. Softek's Transport Data Migration Facility (TMDF) solution enables a unified approach to the non-disruptive movement and management of data across various storage vendor platfoms and operation system environments, as part of an information technology infrastructure change. By using Softek's solutions, clients can improve their ability to migrate data while keeping data online and applications available for end users. The following are some of the solutions provided by Softek:

Establish an Enterprise Data Mobility Strategy
Refresh Technology with No Disruption
Consolidate storage/volumes all online
Relocate Datacenters without Disruption
Improve Operations Performance
Integrate Distance Data Replication for DR & Testing Plans
Protect and Validate Backup & Recovery Plans