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www.tivoli-ug.org
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info@tivoli-ug.org
Council Email
gtug-council@tivoli-ug.org
Council Home
http://www.tivoli-ug.org/gtug
GTUG Council Mission
To extend the effectiveness of Tivoli user groups - as
well as expanding Tivoli user group networking
capabilities globally.
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Greetings!
This bimonthly newsletter is sent to you on behalf of
the Global Tivoli User Group (GTUG) council and as a
registered member of the Tivoli Global User Group
Community.
If you have been forwarded this Newsletter please
subscribe today by clicking here. Our
next Newsletter will be sent out on September 1,
2006.
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| Sponsors | | |  Tivoli has teamed with HyPerformix, Inc. in
providing a new solution for predictive performance and
capacity management of production systems. Used in
combination with IBM Tivoli Monitoring (ITM) 5.1/6.1,
IPS Capacity Manager will forecast performance and
model what-if capacity capacity scenarios in minutes
across distributed environments, with a forward-looking
perspective. For more information and to see a five
minute demonstration of this technology, please visit:
http://www.hyperformix.com/Default.as
p?Page=447.Learn more about the TUG Sponsorship program
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| User Group News | | | Featured User Group
THIS User Group grows from strength to strength! -
European IBM Tivoli Security User Group (TAM , FIM &
TIM), 11/12th May, Montpellier, France. This was
the 5th meeting of our growing community of security
customers. We had a productive 2 day meeting with 55
people from 26 organizations across 14 European
countries in attendance. The highlight of the meeting
was the presentations by Ahold, Westpac, National
Australia Group, Credit Suisse and SecurIT where they
shared insights into their deployments. We had great
support from the US security product management
team which was used to good effect by the customers
to discuss their requirements and issues. Web
conferences are being planed for the rest of the year
and this group plans on meeting in Barcelona in the
April/May 2007 timeframe again. Details of the user
group can be found at http://www.tivoli-ug.org/groups.php?
groupid=150.
NEW TUG: Our newest Tivoli User
Group, the Pittsburgh Tivoli User Group which
just had it's first meeting on May 25th.
UPCOMING TUG meetings: The
summer months are a slower time for many Tivoli User
Groups; however, July and August become the months
to start planning for the fall meetings check out the
current schedule today.
UPDATE on Website
Resources
Have a question? Check out the community
questions and answers using the Peer to Peer! Here is a prime
example of a question asked: "I would like to use ITM
and TEC to monitor BEA WebLogic server running on
Solaris. Specifically, we want to monitor the process
and the log files. How can this be achieved? Any
pointers would be greatly appreciated." And the
answer: "Normally you would use the tec log
file adapter to monitor the syslog for messages relating
to your app server. No filter is pre-built for this (to my
knowledge) so you may need to do some tailoring.
Process monitoring is a little easier you can use the
results of a "ps -ef" when your app server is running to
find the arguements to use for the process monitor.
Tivoli also has an add-on specifially called Tivoli
Monitoring for Web Services which may be better
suited for you." Help populate the Peer to Peer with questions
TODAY!
Looking for downloadable files/documentation to
help you with your job? The Tivoli Information
Exchange (TIE) could be your answer! In May the #1
download within the TIE was "Change Event Status" for
Tivoli Enterprise Console. The winner of the most all-
time most downloaded file is the "Simple ITM ASCII
logfile adapter". We want to thank the over 750
individuals who visited the TIE and downloaded over
400 files last month. Since the formation of the TIE
three years ago we have had almost 5,000 downloads!
Check out the TIE today.
Take the current TUG Member
Survey on Tivoli Product Extensions!
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| Product News and Tools/Hints & Tips | | | Looking for the inside scoop on the Tivoli
products?
Read through the "2006 - Take Aways" from the
annual Global Tivoli User Group (GTUG) council face to
face meeting with Tivoli development and more. This
document has been loaded up into TIE.
Increase IT productivity with technically
validated extensions available on-line via
OPAL
The IBM Tivoli Open Process Automation
Library (OPAL) is a comprehensive on-line
catalog that includes more than 300 technically
validated extensions developed by IBM Tivoli Business
Partners and IBM. OPAL includes services and
downloadable system integrations, automation
packages, integration adapters, agents and
configuration files.
Weekly communication/article from Tivoli - Get
it today!
Starting June 12th, the Tivoli Web
site has
included a weekly feature article. These weekly
1000-word articles will discuss Tivoli products,
solutions, issues, promotions and related topics at a
high level and will link to deeper Tivoli content for more
information. Visit the feature today!
NOW available: Two NEW product from the
CIMS acquisition
IBM Tivoli Usage and Accounting
Manager - measures, analyzes, reports, and
bills based on usage and costs of shared computing
resources.
IBM Tivoli Usage and Accounting
Manager for z/OS - measures, analyzes,
reports, and bills based on usage and costs of shared
computing resources, including z/OS and OS/390
sources.
IBM Tivoli IT Process Management Products -
NOW AVAILABLE
Built on IBM and Industry Best Practices, IBM Tivoli IT
Process Managers are innovative tools that drive
responsiveness and flexibility by automating IT
management processes within organizational silos and
coordinating processes across silos in conjunction with
the Tivoli Change and Configuration Management
Database (CCMDB). The longstanding IBM commitment
to developing self-managing (or autonomic) technology
continues at the operational management level, but
now extends into the "out of the box" automated
workflows in IBM Tivoli Process Managers.
The initial release of these new products includes three
Process Managers each designed to help improve
efficiency and effectiveness in managing IT processes.
- The IBM Tivoli Release Management Process
Manager expedites and automates processes
related to server provisioning and patch
deployment.
- The IBM Tivoli Availability Management Process
Manager helps improve problem resolution time and
decrease the business impact of incidents.
- The IBM Tivoli Storage Process Manager
helps reduce costs by reclaiming storage space and
reducing redundancy.
Click here for more
information.
IBM software (Tivoli Development) needs your
input!
As an industry leader, we at IBM know that software is
only as useful as your ability to apply it to your solution
quickly, effectively and on your terms. Whatever your
business, your time, resources and efforts all depend
on your software's effectiveness from the initial
installation and configuration to long-term operations.
Make your consumability priorities known by filling out
IBM's 30-minute Consumability
Assessment, and help us make our software work
better for you and your bottom line. When at the
website please enter the optional invitation code:
TUG.
HINTS and
TIPS
ITM6 agent remote configuration
Unlike TMF endpoints, ITM 6.1 agents are not designed
to be remotely reconfigurable. However, through the
Take Action ability it is possible to run a script on the
agent system which will cause it to be reconfigured.
Please refer to the TIE area of Tivoli user's
group website for the associated scripts and
documentation for this capability called "ITM6
agent remote configuration".
If you have hints and tips for any Tivoli products
that you'd like posted in our next Newsletter send them
to gtugcouncil@tivoli-ug.org.For the more News please book mark our TUG News page
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| Events and Education | | |
SIGN UP TODAY: for the Tivoli and Netcool:
Combination, Integration and Convergence Strategy
Webcast scheduled for Thursday, July 13, 2006 at
10 am EST.
Tivoli Support Technical
Exchanges
Got questions on Tivoli products? Tivoli has
answers to increase your effectiveness of the Tivoli
products and services!
Attend a scheduled Support Technical Exchange (STE)
on various Tivoli topics and get many of your questions
answered. The STE program provides 2-way
discussions with Development Engineers, Consultants
and other SMEs about product information, deployment
and trouble-shooting tips or any other technical Tivoli
topic you would like to learn more about.
3 Step process for a
Tivoli Support
Technical Exchange
1) Review the schedule at the "STE
(Support Technical Exchange) website. 2)
Find
a topic of interest and select 'Show call-in information'.
3) Add this information to your calendar or
planner.
A few examples of STE sessions
- IBM Software Support Site Overview for
Micromuse Customers (July 24) for Micromuse Business
Partners (July 17)
- IBM Tivoli Storage Manager Lanfree
Configuration Using Sanergy
- Tivoli OMEGAMON II vs. Monitoring compare
z/OS
- ITCAM for WAS 6.0 Certification
Tivoli Technical User Conference
When: 3-4 August, 2006
Where: Sydney, Australia
Cost: FREE Admission
Registration and more
information
The conference will focus on technical education,
sharing of experiences and networking with your IT
peers, and with worldwide Tivoli speakers. Covering all
the Tivoli distributed technologies, from storage though
security to systems automation, the event is aimed at
existing Tivoli users, Tivoli business partners and
implementers, IT industry professionals working in the
area of system management, as well as IBM Global
Technology Services professionals.
Check out the many technical
presentations and general session
presentations from the Tivoli Technical User
Conference in Chicago and Montpellier!
ATTENTION IT Managers! IT Service
Management Roadshow - coming to a city
near you - a free half day event to learn more about
how to manage the business of IT (60 city tour).
Check out all the confirmed
cities in the events page (more to come) or even
Register today and learn
how to proactively respond to change, manage
complexity and reduce costs.
For the most up-to-date Tivoli event related
information please book mark this page: http://www.tivoli-
ug.org/events.php.
IBM Education Assistant for IBM Tivoli Storage
Manager is now live
IBM Education Assistant is a self-assistance tool
designed to help you successfully configure and use
Tivoli Storage Manager (and many other IBM
products). IEA includes: Show Me Demos, Tutorials,
Presentations and Additional resources.
Select Educational Modules from the menu on the IEA home page.
Complimentary IBM Support Assistant product
plug-in for Tivoli Storage Manager
The IBM Support Assistant (ISA) is a complimentary
local software serviceability workbench that helps you
resolve questions and problems with IBM software
products. In addition to the Search, ISA provides a
product Information feature that has links to key web
resources including: TSM support pages, TSM
troubleshooting guides, TSM education roadmaps, IBM
Education Assistant, TSM recommended fixes, TSM
newsgroups and forums and the TSM Information
Center (manuals).
Come check out ISA
for TSM.
Complimentary Tivoli Technical Users
Conference Session Recordings on CD
Not able to attend this years Tivoli Technical Users
Conference? Your Global Tivoli User Group Council and
few TUG leaders selected 14 of the most popular TTUC
sessions and had them recorded and placed on CD
exclusively for Tivoli User Group members. Recorded
sessions include:
- IT CAM for WebSphere - Keep Your Business
Applications Performing at Maximum Speed
- Availability & Performance Management Technical
Direction and Strategy
- Application Monitoring with ITM 6
- IBM Tivoli Network Management Roadmap
- IBM Tivoli Monitoring 6.1 Intro to Deployment and
Troubleshooting
- IBM Tivoli Monitoring 6.1 Planning
- IBM Tivoli Universal Agent
- Using Active Directory with Configuration Manager
and Framework
- Extending IBM Tivoli Identity Manager 4.6 Using
JavaScript
- TAMeB 6.0 External Authentication Interface
- Advanced features of the Windows Tivoli Storage
Manager Client
- Using Encryption Technologies Effectively in a Tivoli
Storage Manager Environment
Also included are excerpts from the General Session
Presentation on:
- Netcool
- Tivoli Enterprise Portal - Netcool Demonstration
- TADDM Demonstration
- Tivoli Provisioning Manager Demonstration
- TTUC Review - Interviews
To order your complimentary TTUC CD, contact
your Tivoli User Group Leader.
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| Tivoli Advisor Newsletter | | | We want to encourage everyone to check out the
latest issue of the Tivoli Advisor. The current issue is
highlighting SOA.
What is SOA (Service Oriented Architecture)?
 For more detailed information, refer to the Tivoli Advisor issue 8.
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| In our own words - GTUG council | | | 17 members of the GTUG council came together
May 23-25, 2006 for three days of product drill down
education/roadmaps and giving feedback to
Tivoli.
The topics included were: Tivoli Strategy, Tivoli
Support, Change Configuration Management Database,
IT Processors, Tivoli DataWarehouse, Tivoli
Configuration Manager & Tivoli Provisioning Manager,
IBM Tivoli Monitoring, IBM Tivoli Composite Application
Manager, Tivoli Enterprise Console, NetView/Precision,
Tivoli Business Systems Management/RAD, Tivoli
Service Level Advisor, Storage Management/Tivoli
Productivity Center and the Security Management
suite.
Members who were able to make the GTUG council
meeting:
 Below are some comments and terminology that I,
one of the members, picked up when having the annual
Global Tivoli User's Group face-to-face meeting with
IBM.
- ITM 6.1 - As you may all know, this
product is based on Candle technology. Its
architecture is different from ITM 5 architecture based
on framework. ITM 6 uses individual light agents for
various monitoring capabilities (OS, MQ, WAS) as
apposed to ITM 5 using a single fat agent. IBM lab
results have indicated significant improvements with
ITM 6 agent/management server over ITM5/gateway
processing. You can be the judge of it when testing in
your environment. However, you need to be cognizant
of the architectural differences and ratio of number of
agents per remote TEMS and remote TEMS per hub
TEMS. Bottom line, you need to figure out the total
number of agents you expect to deploy enterprise wide
and work your way backwards in determining the
number of Remote TEMS and hub TEMS/TEPS. You
also need to do a sizing of your Tivoli data warehouse
along with the retention period to come up with a
server/storage configuration for TDW.
- MOSWOS - This is terminology used by IBM
to manage their own management infrastructure. It
stands for Managing Our Stuff With Our Stuff. As you
will see in subsequent fixpacks and sparklers, IBM will
introduce management of ITM 6 and TEC environment
using ITM 6 technology.
- OMP - It stands for Operational
Management Products. These are the products that do
the actual instrumentation and monitoring of resources
and provide management data for various sources such
as CMDB and TDW.
- IBM is introducing and express version of
ITM for small and medium businesses. If you
purchase TADDM product for auto-discovery and CMDB
integration, it will ship with ITM express for limited
monitoring capabilities.
- Micromuse products have generally had
real-time data focus keeping a lot of data in cash.
However, IBM solutions have generally focused on
collecting a lot of historical data. The marriage of
Micromuse products with IBM products should provide a
rich set of both real-time and historical data for
problem determination and trending analysis. More
information is coming out soon as you will need to
understand the entitlements for various acquisitions
IBM has made including Micromuse.
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