 |
|||
|
|||
 |
|
|
|
|||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||
|
||||
|
Collaboration Update
 The June 2009,
"Ask the IBM Expert Online Jam" session was a success.The GTUC held an "Ask the Experts" session on June 11 featuring 53 IBM experts on Tivoli/Maximo products. Over 230 questions from a worldwide audience were addressed over the 12 hour period. Ask the Experts sessions provide an ideal forum to get direct access to IBM's experts and get answers to your specific questions. Q/A responses are available for review. Access the Q&A here.
Congratulations to the 48 User Groups who held a user group meeting in May and June. For a complete listing of all
upcoming User Group meetings click
here.
 Keep the momentum going! Be
heard by the entire TUG community!Thanks to the 200+ people who have contributed over 400 comments/content to various places on the website where you see this "Be Heard" icon. Read the Frequently Asked Questions.
Community Growth!
Our community is growing every month and with 23,000+ members we understand the ever growing need to network and
connect with your fellow members. Coming in October 2009 is our first ever online capability for you as a member of this community to connect with other members through a profiling
search capability. More information will be forthcoming.
A Big Welcome to Our New Tivoli User Groups since May 2009:
Check out the compete list of user groups who have recently
joined the community in the past six months! Sign up for one near you today. A Special Welcome to the 200+ people who have joined this user community in the past few months from IBM's recent acquisitions of Console, Encentuate, FilesX, Vallent, Micromuse and MRO Software. Thank you for joining our community and the local user groups.
To do: Add the Global Tivoli User Community on
Linked-In to your list of Linked-In groups.
Virtual User Groups
"Are you looking to enhance your user group experience?" "Do you live in a city where there is no local user group?" Signing up today for a Virtual Group will allow you to attend a meeting from anywhere in the world via phone and your computer. Sign up for one of the following groups: |
||||
|
||||
|
||
|
Education/Training/Certification
IBM Tivoli Training at User Group
Meetings Continues in 2009 Tivoli Training is offering free, in-depth technical training delivered by technical product experts via emeeting at regularly scheduled Tivoli User Group meetings. And you and your User Group Leader select the product and topics to be taught at your meeting from a list of over 225 courses covering over 80 Tivoli products.
Coming Soon - Instructor-Led Online Flex Time Too busy during the day to train? Tivoli now offers select ILO Flex Time classes in the evening. These classes run from 6:00-9:00 PM Central Time each evening of the course's duration. Students will do lab exercises at a time of their choosing the following day prior to that evening's lecture. Course instructors will be available at designated times during the course to assist students with the lab exercises. To view our portfolio of courses, click here.
IBM Tivoli Web-based Training Subscription Offer IBM Tivoli Web-based Training Subscription can help you keep your Tivoli® skills up-to-date without the travel. This subscription gives an individual or site access to the entire Tivoli Web-based training library for one year. For more information, click here. Tivoli Corporate Education Licensing Program The IBM Tivoli Corporate Education Licensing Program (CELP) is available to companies with extensive Tivoli technical training needs. CELP gives you the option to purchase cost-effective training by licensing Tivoli software training courseware for internal delivery. Using your company's instructors, you can provide your own training, when you need, at your own in-house facilities, worldwide. For information, click here. $500 training voucher bundled with a SW sale of $2500 or more Beginning June 2, 2009, if you place an order for qualifying IBM software through the Software on-line catalog, and your order results in a single IBM invoice amount of at least $2,500 USD, you can receive a $500 USD coupon redeemable towards eligible IBM public software education. Coupons are good for use for 12 months after date of issuance at any IBM public class for software. Orders for the qualifying software licenses must be placed on or after June 2, 2009 by visiting: http://www- 142.ibm.com/software/dre/ecatalog/browse.wss? locale=en_US New - Certification Preparation Seminars "Now you can gauge your readiness for Certification by enrolling in the new Tivoli Certification Preparation program. This innovative program consists of a refresher Instructor-Led Online seminar on a selected topic with a pre- and post- assessment test given. For upcoming seminar times and topics, go to .. http://www- 01.ibm.com/software/tivoli/education/advancedtechnic al/
Webcasts/Events
Cloud Computing Webcast available on demand. Introducing a Breakthrough in Service Delivery for Data Center Workloads Pulse Comes to You Couldn't get to Pulse 2009? Attend a no-charge, one-day Pulse Comes To You event - coming to 26 countries worldwide! Learn how a dynamic infrastructure can help you deliver quality services and compete more effectively on today's digitally-connected, smarter planet. Pulse Comes to You brings the excitement, education, and experience of our global conference, Pulse 2009, to your city! Industry thought leaders will demonstrate how you can achieve short- and long-term objectives by integrating business and IT assets so you can respond quickly to change, effectively manage all your assets, and deliver quality service. Here's what event participants have to say . . .
"The Pulse comes to you event I attended in Charlotte was a great opportunity to receive free training and get up to date information about IBM technology. I look forward
to attending the next local event!" Tina Sailors, Ahold Information Services, Senior Security Architect
"Pulse comes to you was an excellent opportunity to meet with IBM experts, customers, and third party vendors without the expense of travel. The local format allowed for greater access to the experts, and much more personable presentations. I found Pulse comes to you to be very helpful, and hope IBM continues with the format." Jeffrey, member of the Carolinas Tivoli User Group
4 Service Management Webcasts: Analysts on Cost Reduction
Please join IBM, either on demand or live for these special webcasts, as they delve deeper into the how's and why's of how IBM can help you tackle your budgetary challenges.
|
||
|
|
||
|
Thank YOU Zaven, our editor and a GTUG council member, who has contributed to the "In Our Own Words" section
for the past 18 months. Zaven is moving on to other roles. We have appreciated his insights and comments as they have stood the test of time and our sincere appreciation for going the
extra mile. We will miss you. All of Zaven's "In Our Own Words" postings have been gathered together for your enjoyment. As we continue on with the "In Our Own Words" section fo this Newsletter, Dave Murray and Bob
Luchene from the GTUG council will be writing the "In Our Own Words".
David Murray - President of the Carolinas Tivoli User Group and a GTUG council member Did you attend a Pulse Comes to You Event? Many of the GTUG council members did attend. Here is my account of the benefits and values. I had the opportunity to attend the Pulse Comes to You event in Charlotte, NC on June 4, 2009. I felt the event was very well attended and was a valuable use of my time. This afforded many people an opportunity to see what IBM is doing in the Tivoli arena without the need to have expensive travel. With travel budgets being cut it is hard to find an opportunity like this where a person mingles with IBM executives and the subject matter experts who are setting the direction for the Tivoli portfolio Two key highlights for me was the keynote address which was based on Dynamic Infrastructure "The why and the How" and Duke Energy's presentation on their Asset management project using Tivoli Maximo. If you attended, there were three tracks that you could attend. Improve service, Manage risk and reduce cost, and a hot topics tracks. I spent time in each of the tracks and all the presentations I attended were excellent with knowledgeable presenters. In fact, many good questions were raised and all were answered. As stated by many of the attendees at the event, it was an excellent opportunity to see the direction of Tivoli and to network with IBM, other customers, and your peers- especially those Tivoli User Community members from the Carolinas User Group. |
||
|
|
||
|
Is your Serviceability Working? Announcing the release of IBM Support Assistant 4.1! With the new IBM Support Assistant 4.1, you will be able to simplify analysis on software problems and accelerate the time to resolution. You will have even more components and tools to find solutions faster. Some of these tools include Log Analyzer, IBM Dump Analyzer for Java and Visual Configuration Explorer. And best of all, the IBM Support Assistant is more intuitive and easier to use than ever! Learn more here.
Want to influence the upcoming releases of the Tivoli products (requirements)? Development teams are looking for companies to participate in establishing the direction of upcoming releases of products. The only commitment on your part is an hour of time from 4 to 6 people at your company. The Tivoli development team sends two people to visit your location on-site to discuss your company's goals, techniques, and pain points in the context of the Tivoli product you're using. If you're interested in participating, please contact Deanna Shaw at deanna.shaw@us.ibm.com
Check out the recent articles posted from the Tivoli Beat, Tivoli Advisor, and the Service Management in Action IBM
Newsletters to our main Newsletter page!
Service Management New brochure - Service management: Resetting priorities for an uncertain economy: Read this new brochure
What are peers are saying?: Check out these new videos to see what IBM clients - your peers - are saying about IBM Service Management. Clients from a variety of industries speak candidly about their
experiences with enterprise asset management, dynamic infrastructure, automation, identity management and compliance.
Service Management and SOA - Go the extra mile: View this webcast.
Software for a Greener World Trial Download: This 60-day trial of IBM Tivoli Monitoring for Energy Management can help clients learn how they can optimize their energy consumption for higher efficiency of resources, lower operating costs, and reduced carbon emissions. New video: IBM Energy Management in the Enterprise: Watch this new video featuring Chris O'Connor, Vice President, IBM Tivoli Strategy & Market Management, as he discusses the benefits of a comprehensive energy management strategy and a practical approach to help clients get started today.
Tivoli Software
Reduce costs, drive new revenue, and optimize your asset utilization? That's smart. This economy offers challenges and opportunities. Learn how to reduce costs, drive new revenue and optimize your assets with IBM Tivoli Software. Register once for free and full access to these resources. |
||
|
|
||
 Resources and Collaboration
Download some of the hottest Automation presentations available
The 12-hour Ask the IBM Expert
Online Jam session hosted by the Tivoli Global User Community answered 148 questions asked by your peers for Service Availability, Delivery Process and Performance
Management. Here are a few categories we'd like to highlight:
Tivoli "Automation" Wikis available now on ibm.com Tivoli Application Dependency Discovery Manager Wiki: IBM Tivoli Application Dependency Discovery Manager helps you gain visibility for IT Service Management. Tivoli Business Service Manager Wiki: IBM Tivoli Business Service Manager delivers real-time service visibility and intelligence to maximize performance. Tivoli Distributed Monitoring and Application Management: This wiki is the home for all IBM Tivoli Monitoring version 6-based distributed products. This includes IBM Tivoli Composite Application Management products. Tivoli Netcool/Impact Wiki: IBM Tivoli Netcool/Impact is a set of runnable server components that work together to provide event management and integration functionality for the Netcool suite of products. The complete list of Wikis and planned Wikis can be found here.
Training/Education and Certification
11 Training courses for Networking, Service Management and more have recently been added. Click here to find out
more. Check out the 9 most popular Certification test for Automation. Be an expert in your product area by getting certified!
Hints and Tips
Do you own these products?: Download the hints and tips
sheet for these products :
Product Announcement
|
||
|
|
||
 Resources
Maximo user groups are increasing! Sign up for one of the 28 Maximo
user groups and the Global Asset
Management/Maximo Virtual User Group. This virtual user group is open to all users of the Maximo product line.
Download some of the hottest Asset Management/Maximo presentations.
On June 11, 2009 the Global User Community hosted a 12 hour "Ask the IBM Expert
Online Jam" session which resulted in 26 questions asked by your peers for Asset Management
Training/Education and Certification
5 Training Courses for Maximo have recently been added. Click here to find out
more. Check out the 7 most popular Certification test for Asset Management. Be an expert in your product area by getting certified!
Announcements
Asset Management is expanding it's horizons in the social media and community space check it out: Hot new social media forums. If you are looking for more social media forums to find thought leadership for asset management software, you will want to participate in the following new communities:
Asset Management experts have created new blogs. New blogs are being added at a rapid rate, so you will want to
monitor IBM Asset Management Solutions Community for new postings. Currently there is:
Enterprise Asset Management Demo: Optimize business operations through efficient asset management: Transportation organizations have been repeatedly challenged by the
changes brought on by economic downturns, rising fueling costs and technology changes. View this flash
demo and learn how IBM provides enterprise asset and service management solutions for more than 500 transportation organizations worldwide to manage a wide range of business
lines and functions.
|
||
|
|
||
 Resources and Collaboration
Check out the 40+ recent uploads of Whitepapers, Analysts Reports, Data sheets and more to the Tivoli Information Exchange (TIE) on
Security On June 11, 2009 the Global User Community hosted a 12 hour "Ask the IBM Expert Online Jam" session which resulted in 26 questions asked by your peers for Security
Download some of the hottest Security presentations
Tivoli Security Wikis available now on ibm.com
Read and follow Neil Readshaw's Security blog Recent updates now available in the Security News section of our website. Check it out!
Training/Education and Certification
5 Training Courses for Security have recently been added. Click here to find out
more. Check out the 7 most popular Certification test for Security Management. Be an expert in your product area by getting certified!
Product Announcements/Withdrawals |
||
|
|
||
 Resources and Collaboration
On June 11, 2009 the Global User Community hosted a 12 hour "Ask the IBM Expert
Online Jam" session which resulted in 36 questions asked by your peers for Storage
Download some of the hottest Storage presentations
Tivoli
Storage Manager Wiki now available on ibm.com
Get connected via LinkedIn, Twitter and more
Recent updates now available in the Storage News section of our
website include the following:
LAB VALIDATION REPORT IBM TSM 6.1 Unified Data Protection and Recovery Management: This report describes hands-on testing and evaluation of IBM Tivoli Storage Manager 6 (TSM 6), conducted by analyst firm Enterprise Strategy Group. The report covers
new features and improvement in version 6 of TSM, including data deduplication, enhanced scalability and availability, new reporting and monitoring, and enhanced support for NAS backup
and VMware environments.
ESG - IBM Tivoli Storage Manager 6: Driving Greater Efficiency and Cost Reduction: Today, data growth's impact on IT environments and, specifically,
backup and recovery is the primary driver for IBM to further enhance the TSM platform. TSM's new features can have a considerable effect on the performance, scale, capacity, and
management optimization of the backup/recovery and archiving environments---delivering even greater levels of efficiency, and, ultimately, cost reduction. Read the report.
Training/Education and Certification
4 Recent Training Courses for Storage have recently been added, including TMS 6.1 Differences and upgrades and TSM
6.1 Implementation and Administration. Click here to find out
more.
Check out the 9 most popular
Certification test for Storage Management. Be an expert in your product area by getting certified!
Product Announcements
IBM Tivoli Storage Productivity Center V4.1 Announcement Letter # 209-065 IBM Tivoli Storage Productivity Center for Replication for System z V4.1 Announcement Letter # 209-067
Webcast
IBM Service Management Jam: Simplify, Optimize and Centralize Management Operations within Complex Heterogeneous Storage
Environments
Learn how to store smarter: simplify, optimize and centralize management operations in complex heterogeneous storage environments using the recently announced major release of Tivoli Storage Productivity Center. Available on demand here. |
||
|
|
|
|
email: gtugcouncil@tivoli-ug.org
website address: http://www.tivoli-ug.org
|
|