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Global Tivoli User Community Newsletter
January 2009
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Tivoli Users Community
Hello Tivoli User Community member!

This bimonthly newsletter is sent to you per your Tivoli User Community Newsletter profile and on behalf of the Global Tivoli User Group (GTUG) council. If you have been forwarded this Newsletter please subscribe today by clicking here. Our next newsletter will be live March 2, 2009.

Take 30 -60 seconds and update you Newsletter profile to receive communications based on your Tivoli User Community need for information!


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Happy New Year!
Onbehalf of the Global Tivoli User Group (GTUG) council we say "Happy New Year". As we celebrated 5 years of online service for the user community in 2008, we are excited to go into 2009 with a new website redesign.Thank you to Group Intelligence, Inc., our service provider, for their support and guidance in our website. We are looking forward to an oustanding year with your involvement!

Did you see our "face lift"?
The Tivoli user community website, www.tivoli-ug.org, went through a new transformation in December including these many improvements:
  • New modern look and feel
  • Improved website navigation
  • Product specific website zones
  • Information on pages organized by product category
  • Virtual Access to user group meetings
  • Improved user group management capabilities for user group leaders

Help us to help you!
Take 3 minutes and take our semi-annual Tivoli User Community (TUC) experience survey. Your input will help shape our offerings and services. So please participate if you have not done so already.


Have you recently changed companies or have some new contact information?
If you need to change your email account or other profile information on the Tivoli user community website please click here to select the profile button on your account page.


Check out the compete list of 11 user groups who have recently joined the community in the past six months! Sign up for one near you today.

Stay Connected in 2009! More User Groups will be utilizing the online meeting capability!
The TUC community now offers User Group leaders the ability to conduct meetings over a secure web and phone conferencing network. This capability allows members to stay engaged between scheduled meetings for a fraction of the cost and time it takes to organize a face to face meeting. Any member can attend a Virtual User Group meeting; all you need is a phone and computer and be registered as a member of the user group hosting the meeting. If there are no local User Groups in your area, or your interest is in a product area not often covered by your local group, then attending a Virtual User Group meeting may be a great option for you.
Education/Training

IBM Tivoli Training at User Group Meetings Continues in 2009
Tivoli Training is offering free, in-depth technical training delivered by technical product experts via emeeting at regularly scheduled Tivoli User Group meetings. And you and your User Group Leader select the product and topics to be taught at your meeting from a list of over 225 courses covering over 80 Tivoli products.

Instructor-Led Online Training
Let the classroom come to you! IBM Tivoli offers many of our most popular courses in a new format - instructor-led online (ILO). Choose from several courses that offer our highest-rated classroom instructors and content with the flexibility, convenience and cost savings of online training. To view our portfolio of courses, click here.

IBM Tivoli Web-based Training Subscription Offer
IBM Tivoli Web-based Training Subscription can help you keep your TivoliŽ skills up-to-date without the travel. This subscription gives an individual or site access to the entire Tivoli Web-based training library for one year. For more information, click here.

NOW AVAILABLE: Recorded IBM Presentations from the 2008 GTUG Face-to-Face Meeting, FREE! Order today

Events


Pulse Feb 8-12, 2009: 70% of all content will be client speaking sessions!

Attention IBM Business Partners!
Don't forget to register for the IBM Tivoli Business Partner Summit being held in conjunction with the Pulse 2009 Conference.
  • The Business Partner Summit will take place on Sunday, February 8th and is a complimentary, exclusive full-day event for the Partner "Seller" community
  • Preview the overall strategy, product roadmap, technology integration, market trends, competitive positioning and IBM programs that further enable revenue growth
  • Executive keynote including Al Zollar, Tivoli General Manager, and topic-focused breakout sessions covering Security, Automation, Storage, Maximo, and Green IT
  • IBM Tivoli 2009 Business Partner Awards will be announced - submit your nomination by January 16, 2009!

Listen to the ISM Jams webcast "Going green, saving green"

Rising energy costs have been stunting business growth for years. But the stakes involved in controlling energy emissions go far beyond controlling energy costs. Hear the global and historic perspective from analyst Stephen Stokes, VP, Business and Climate Change, AMR Research. Al Zollar, GM, Tivoli Software, provides the business-level view of the tremendous inefficiencies that Tivoli software can rein in - and how IBM uses its own assets as a leading innovator of green practices. Tivoli CTO and VP of IBM Autonomic Computing Alan Ganek gets specific about applying the visibility, control and automation inherent in IBM Service Management solutions not only to IT and network operations centers, but also to just about any infrastructure that plugs in, uses batteries or runs on fuel. Click here to replay the Jam or download the podcast.

WEBCAST for Tivoli user community
Tivoli Provisioning Family delivering major new capabilities
Sign up for this webcast >>
Webcast date: Wednesday, January 14, 2009
Webcast time: 9:00 CT
This presentation will cover the major new enhancements to the Tivoli Provisioning Portfolio of products. These enhancements include new release of Tivoli Provisioning Manager, Tivoli Provisioning Manager for OS Deployment and Tivoli Configuration Manager. Key new integration capabilities will also be covered including Tivoli Provisioning Manager for OS Deployment integration with IBM Director to speed bare metal provisioning of IBM systems and Tivoli Provisioning Manager integration with Rational Test Lab Manager to reduce time spent provisioning test systems and deliver applications faster to production.
Happy Holidays to all members!

We want to thank each of you for your participation in the user community in 2008. Here are some good results:
  • 200+ user group meetings
  • 225 IBM speakers presenting
  • 50+ users presenting at meetings
  • 5 Virtual user group meetings
  • 5,000+ conversations at meetings for networking and collaboration

During one of the GTUG council monthly meetings, IBM presented their deployment strategy for Tivoli software. Below are the comments and summary of discussion:

The big question from Tivoli with regard to deployment was what makes a product more consumable?

1. Many of the newer product additions are hard to setup due to the large number of dependent components and no installation framework.
The Netcool products have no in-place upgrade and must be installed as new products then migrated to.
Other products have a dependency on middleware or databases that require multiple groups to get involved in the installation. Consistency of the involved applications is not guaranteed for this set tools.
Some products will not work properly if not install by the proper user ID but that is not evident until after the installation. Security issues (root/administrator authority versus user authority) make the installation process harder and harder.
To summarize, compared to the current installation process in Tivoli Framework a lot of customers are complaining about the current upgrades in Netcool. They confirm our key takeaways.

2. The version control of the supporting software was also discussed. Just as in the old framework model where the user had to worry about all the deferent products working together after being upgraded that problem has not gone away.

3. A large part of the discussion was based on Tivoli's desire to ship monitoring appliances. The concern here was around security both of the application and the base OS. Tivoli's thoughts were around an application bundle that could be installed on a users base OS install.


You too can submit requirements to IBM through the GTUG council. Click here to find out more.

WANTED: Your user group to be apart of the Global Tivoli User Group (GTUG) council
Are you a member of a Storage, Security or Maximo user group and would like to represent your user group on one of the Global Tivoli User Group (GTUG) subcouncils? As the represenative from your user group you'll have quarterly meetings with IBM and other represenatives to discuss requirements, user group networking and more. If you are interested in joining one of the Storage, Security or Maximo subcouncis please contact the GTUG council president, Brian Lally at brian_p_lally@bluecrossmn.com.
Support

Are you looking for Tivoli experts to help you with Tivoli solutions and services?
Implementation is the key to successful return on investment - and IBM has a list of esteemed Business Partners to get you the products to help resolve your greatest business challenges. In fact, if you work with IBM Business Partners -- or are considering it -- Tivoli can help you identify Business Partners with specific skills and to help achieve your organization's goals. With the new Tivoli Deployment Accreditation initiative, IBM Business Partners who have made significant investments in developing their skills are recognized and earn one of three levels of accreditation status. The new Tivoli Deployment Accreditation Partner finder tool, can help you can find a Business Partner with certified skills in one or more solution product areas that is located near you.

One of the best Support Tools for 2009!
IBM Support Assistance - this product can support the customer by problem resolution and take care of creating the logfiles requested by Level 3 support.
As Customers you are always asking:
  • Where can I find information I need from IBM.COM?
  • How do I troubleshoot a product problem?
  • What logs and traces should I collect to investigate a product problem?
  • What tools can I use to look at my log and trace files?
  • How can I manage my service request with IBM?
  • How can IBM help my own support organization?
These questions and more can be answered with ISA (IBM Support Assistant).
  • It's free and it crosses all IBM software brands.
  • It has new Activity based User Interface.
  • RSS feeds are now incorporated
  • Remote data collection another new feature
  • Only a 6MB footprint

Review the IBM Support Assistant presentation
Get IBM Support Assistance for Free at
http://www.ibm.com/software/support/isa

Announcements

IBM addresses information-related energy and environmental challenges
IBM addresses information-related energy and environmental challenges: Rising energy costs, regulatory mandates, the exponential growth of information, and data center capacity shortages are driving organizations to consider more power-efficient ways of doing business. At the Information on Demand conference in Las Vegas, IBM unveiled new software, services and business partner offerings designed to address efficiency-related challenges in dealing with the energy crisis and creating environmental business metrics. Read the press release.

New Energy & Environment self-assessment tool
With so many different options available, it can be a challenge to figure out the best first steps that you should take on your journey to improve energy efficiency across your enterprise. Spend a few minutes with the new IBM Software Energy & Environment self-assessment tool, which analyzes the current status of your organization and recommends steps that can be taken to address issues such as compliance mandates, the reduction of paper use and improving energy efficiency.


Resources

Maximo user groups are growing! Sign up for one of the 24 Maximo user groups.

Check out the recent question asked by your peers on the IBM Asset Management products through the Peer to Peer Knowledge Exchange


Check out the recent uploads to the Tivoli Information Exchange (TIE) on Security

Need some hints and tips on Service Request Manager 7.1? Check out the January Hints and Tips sheet

Announcement

WANTED: Are you a member of a Maximo user group and would like to represent your user group on the Global Tivoli User Group (GTUG) maximo subcouncil? As the represenative from your user group you'll have quarterly meetings with IBM and other represenatives to discuss requirements, user group networking and more. If you are interested in joining the maximo subcouncil please contact the GTUG council president, Brian Lally at brian_p_lally@bluecrossmn.com.

New Asset Management Product Zone now LIVE! Our portal of information on products, news, event, education/training, collaboration and resources/links tailored by type of user groups.

Product Announcements/Withdrawals

IBM Maximo Scheduler V1.1 RPQ Number: P04822 (Please type in Maximo Scheduler in the "contents" field)
Hints and Tips

Need some hints and tips on these products? Check out the January Hints and Tips sheet
  • Tivoli Application Dependency Discovery Manager (TADDM v7.x)
  • IBM Tivoli Integration Composer (ITIC 7.1.1.3)
  • Service Request Manager (SRM 7.1 Fix Pack 2 and SRM 7.x)
  • IBM Tivoli Monitoring 6.2 (ITM)
  • IBM Tivoli Composite Application Manager for WebSphere (ITCAM for WAS)
  • OMEGAMON XE for z/OS 4.x



October Hints and Tips sheet includes the following products: IBM License Metric Tool 7.1 (ILMT)
Change and Configuration Management Database 7.1.1 (CCMDB)
OMEGAMON XE
IBM Tivoli Monitoring 6.2 (ITM)
IBM Tivoli Composite Application Manager for WebSphere (ITCAM for WAS)

IBM License Metric Tool Hint provided by Zaven from the GTUG council:
You should look at the IBM License Metric Tool (LMT) which is a simplified version of what was TLCM (Tivoli License Compliance Manager) for IBM Software. It is targeted primarily at customers with PVU products, and subcapacity to a greater extent. It is free and available to all Passport Advantage customers.
It was derived from the TLCM code base so the recognition and DB are quite similar. The one thing it lacks is the comparison to license definitions. For that you still need TLCM.
Here's the LMT Planning & Install Guide:
http://publib.boulder.ibm.com/infocenter/tivihelp/v3r1/index.jsp?toc=/com.ibm.itlm.doc/toc.xml
LMT Download Info:
http://www.ibm.com/common/ssi/rep_ca/7/897/ENUS208-197/index.html
I am trying to get some more information about which products it checks for, but the documentation mentions loading the IBM Software Catalog, which if the same one that CIT (Common Inventory Technology) uses, should include Tivoli products. Second, I need to see how similar the DB is, and if any TCR (Tivoli Common Reporting) reports have been created yet.

Announcement

New Service Availablity and Delivery..Product Zone now LIVE! Our portal of information on products, news, event, education/training, collaboration and resources/links tailored by type of user groups.

Whitepapers/ Documents


Webinars

Tivoli User Group Webcast: Tivoli Provisioning Family delivering major new capabilities
January 14 @ 9:00 am Eastern US, Speakers: Product Managers of the Tivoli Provisioning Product Portfolio. Description: This presentation will cover the major new enhancements to the Tivoli Provisioning Portfolio of products. These enhancements include new release of Tivoli Provisioning Manager, Tivoli Provisioning Manager for OS Deployment and Tivoli Configuration Manager. Key new integration capabilities will also be covered including Tivoli Provisioning Manager for OS Deployment integration with IBM Director to speed bare metal provisioning of IBM systems and Tivoli Provisioning Manager integration with Rational Test Lab Manager to reduce time spent provisioning test systems and deliver applications faster to production. Sign up today.


Business Service Management: Assuring Operational Success Through Improved Service Visibility
Aligning IT with the objectives of the business requires a transformative change in how IT operates. IBM's BSM solutions provide the tools to help with that transformation by providing essential business context from the top to the bottom of the business service delivery chain. Speakers: Glenn O'Donnell, Senior Analyst, Forrester Research; Daniel Tabor, Senior Product Manager and Program Manager, IBM Tivoli Business Service Management portfolio.

Reducing Costs & Chaos through Consolidated Operations Management
This webinar will highlight how IBM Tivoli solutions for consolidated operations management provide the necessary foundation for integrating IBM and 3rd party monitoring tools in a single pane of glass across domains for advanced event and performance management to enable improved operational efficiency and reduced costs. It will discuss the value of integrated visualization, navigation, data management and reporting, as well as the importance of cross-domain correlation, and service impact and root cause analysis for improved mean time to resolution. Speakers: Pierre Coyne, Solution Manager, IBM Tivoli Availability & Business Service Management Software

Assuring z/OS environments with customizable, real-time service dashboards
Delivering business applications on virtualized, host environments can improve economies of scale and reduce costs. However, assuring the health of these z/OS based services demands visibility into both physical assets and logical partitions. Learn how service dashboards can help leverage and improve return on virtualized z/OS investments, understand and visualize interdependencies with distributed systems, manage against service level objectives, improve visibility into key performance indicators, and assure service health - all from your host environment. Speakers: Clayton Ching, Senior Product Manager, IBM Tivoli
Business Service Management Software

Product Announcements/Withdrawals

IBM Tivoli Netcool Performance Manager V1.1 Announcement Letter # 208-389 (Please type 208-389 in the "letter number" field)





Resources

Check out the recent uploads to the Tivoli Information Exchange (TIE) on Security

Check out the recent question asked by your peers on Security Management products through the Peer to Peer Knowledge Exchange

Tivoli Identity Manager wiki is now live! Check it out at: http://www.ibm.com/developerworks/w ikis/display/tivoliim/Home
What's in the wiki? The wiki contains best practices, scenarios, troubleshooting information, and links to reference materials -- all in one place.

Sign up for one of the Security user groups


Announcement

Are you a member of a Secruity user group and would like to represent your user group on the Global Tivoli User Group (GTUG) security subcouncil? As the represenative from your user group you'll have quarterly meetings with IBM and other represenatives to discuss requirements, user group networking and more. If you are interested in joining the security subcouncil please contact the GTUG council president, Brian Lally at brian_p_lally@bluecrossmn.com.

New Security, Risk and Compliance Product Zone now LIVE! Our portal of information on products, news, event, education/training, collaboration and resources/links tailored by type of user groups.


Whitepapers/ Documents

Tivoli Security Policy Manager Data sheet
Abstract: Tivoli Security Policy Manager strengthens access control, facilitates compliance and supports operational governance by simplifying the management and enforcement of security policies in heterogeneous IT and SOA environments.

White Paper on Using IBM Tivoli Security Policy Manager to apply policies consistently across SOA environments
Abstract: This white paper describes the key drivers for security policy management in complex SOA environments, provides a solution approach for successful policy management, and shows how IBM Tivoli Security Policy Manager can help address the architecture requirements of this approach.

Tivoli Key Lifecycle Manager Data sheet
Abstract: Tivoli Key Lifecycle Manager helps IT organizations better manage the encryption key lifecycle by enabling them to simplify, centralize, automate and strengthen key management processes across the computing environment.


EAM: Analyst White Paper
Security for Data at Rest: Critical Challenges and IBM Information INfrastructure Soliutons
Abstract: As part of its Information Infrastructure approach, IBM is today embracing these chal­lenges with new solutions for assuring cryptographic security in data center storage. In this paper, Enterprise Management Associates (EMA) takes a closer look at these IBM solutions, which combine self-encrypting disk and tape offerings with a key lifecycle management ap­proach based on proven solutions and a newly-expanded vision.



Product Announcements/Withdrawals


Resources

Check out the recent uploads to the Tivoli Information Exchange (TIE) on Storage

Check out the recent question asked by your peers on Storage Management products through the Peer to Peer Knowledge Exchange


Whitepapers/ Documents



Announcements

Are you a member of a Storage user group and would like to represent your user group on the Global Tivoli User Group (GTUG) storage subcouncil? As the represenative from your user group you'll have quarterly meetings with IBM and other represenatives to discuss requirements, user group networking and more. If you are interested in joining the storage subcouncil please contact the GTUG council president, Brian Lally at brian_p_lally@bluecrossmn.com.

New Storage Management Product Zone now LIVE! Our portal of information on products, news, event, education/training, collaboration and resources/links tailored by type of user groups.


website address: http://www.tivoli-ug.org



 
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