|
| |
Hello Tivoli User Group community member!
This bimonthly newsletter is sent to you on behalf of
the Global Tivoli User Group (GTUG) council and as a
registered member of the Tivoli Global User Group
Community. If you have been forwarded this
Newsletter please subscribe today by clicking here. Our
next Newsletter will be sent out on March 1,
2007.
|
| |
| |
| |
| Sponsor |
| |
Bocada
Enterprise TSM Power Suite: Powerful Decision
Support.
- Tired of sorting through piles of cryptic TSM
messages?
- Need one tool for visibility and management of
TSM?
- Want to quickly see where your success and
failures are in a TSM backup?
There's an answer. Now you can organize the mass
of unstructured information provided by the TSM
Command Line into structured reports that support
critical decision-making, troubleshooting and
planning. Learn how Bocada Enterprise TSM Power
Suite, a package of flexible reports, provides clear,
actionable views into your TSM environment.
Register to see this Webcast today: http://www.bocada.com/register_Tiv
oliTenWebinar.php
Learn more about the TUG
Sponsorship program
|
| |
|
| |
| User Group News |
| |
NEW TUGs: Tivoli User Groups:
- Brasil Tivoli Storage TUG
- Maximo ITSM UG
- Facilities Management Maximo User Group
Check out the TUG meetings: Plan to attend
a scheduled 2007 TUG meeting
near you today!
NEW, Executive Corner. Letter now available
for reading! Get the inside scoop on what all the IBM
acquisitions mean to you by reading the article by
Laura Sanders, VP Tivoli Development
on "Acquiring the technology you need – even
quicker – to better manage the business of IT”.
Read the article
today!
NEW in 2007 – Educational sessions ranging from
2 to 8 hours will be offered at various local Tivoli user
groups. More information will be forth coming in Q1 of
2007.
Spread the word! Encourage people in the
industry to Join the Tivoli User Group website as
membership is FREE. Be the 150th or 300th
person to join the TUG website every month, and win
a FREE MP3 Player!
Are you a current member of the TUG
community? Look for new avenues for you to
participate.
Willing to lead a Tivoli User Group? Many
user groups are looking for customers to help lead
their user groups. Please email gtugcouncil@tivoli-ug.org for more
information.
Attention ITM Users!- Special Offer for
QuickReporter for ITM from TUG website Sponsor
Primeur
As a Registered TUG Member you qualify for a 15%
discount. Click here and request a free
Evaluation copy telling us you heard through the TUG.
Take 5 minutes to fill out the TUG Member Survey about On-line
Education!
|
| |
|
| |
| Product News and Tools/Hints & Tips |
| |
New Products!
IBM Tivoli Federated Identity Manager Business
Gateway
TFIM provides an entry level solution for collaborating
with customers, partners, agents and/or suppliers
using Federated Single Sign-On and open standards.
The product provides customers having narrow
federation needs a small footprint solution. The
datasheet and website are in process and will be
posted shortly!
IBM Tivoli Capacity Process Manager
Tivoli
Capacity Process Manager provides
assistance in managing and monitoring the capacity
of IT infrastructure resources. It also provides a
fully customizeable capacity workflow to ensure
activities are completed in the proper sequence.
New Collateral!
IBM Tivoli Identity Manager Express -
Buyer's Guide
Introducing IBM
TechTube. Tune in.
Introducing a convergence in rich media. IBM
TechTube is your one-stop IBM media portal. Video.
Audio. Demos. Events. And a lot more. On demand.
- Experience the easiest, fastest and most
interactive way to access media about the
technology topics that matter to you – right
now.
- Easily browse content by, business need, media
type or hot topic (such as SOA or Information
Management) to find exactly what you need when
you need it.
- Experience events on demand. Replay media
portions of events you attended to get a quick
recap, or get the recap on those you missed – all in
one place.
Eurekify, presents a quick and effective approach
to plan and prepare for Identity Management
projects.
Eurekify, the pioneer and leading developer of role-
based privileges management solutions, now offers a
use (e.g. project) of its advanced pattern
recognition technology to help organizations quickly
identify and quantify their own Identity Management
(IdM) needs, and to prepare and plan IdM
deployment projects. To learn more view the
recorded webinar with Gartner's Roberta Witty, visit
http://www.eurekify.com/news/0611
21.asp
Tivoli Continuous Data Protection - Ever
want to use Tivoli at home? TUG community members
can now buy this recently announced product in one
simple step while benefiting the TUG website
community. A portion of the sales goes right back
into the TUG website for continued enhancements.
Click here to find out more.
HINTS and
TIPS
IBM Software Support Toolbar - Now
available for Firefox and IE7, with Tivoli content
enhancements
The IBM Software Support Toolbar. With this tool,
you have a quick and easy way to find highly
requested software support pages in just a click or
two. Adding the ability to search IBM's multiple
resources, even narrowing that search down to a
specific Brand/content.
For Tivoli users, you now have toolbar access in the
Tivoli options, under 'More Resources' for OPAL,
Technical Exchange Webcasts, IBM Education
Assistant, Product Training, Certification, User Group
community site and problem support escalation
contacts.
You can install from: http://www-
306.ibm.com/software/support/toolbar/index.html?
ibmsst=ibmTbMenu
Increase IT productivity with technically
validated extensions available on-line via
OPAL
The IBM Tivoli Open Process
Automation Library (OPAL) is a comprehensive
on-line catalog that includes more than 300
technically validated extensions developed by IBM
Tivoli Business Partners and IBM. OPAL includes
services and downloadable system integrations,
automation packages, integration adapters, agents
and configuration files.
For more News please book mark
our TUG News page
|
| |
|
| |
| Events and Education |
| |
Conferences/In-
person events/Meetings
Mark your calendars: Tivoli Technical User
Conference 2007
- May 7-10 at the Hilton Hotel in San
Francisco, California
- June 11-14 at the Marriott Hotel in Rome,
Italy
More information will be posted to the Events page of
the TUG site, when available.
Education
Save Twice with an IBM Education Pack – Online
Account Get 10% off and up to $5,000 in bonus
training dollars.
You can save not once but twice with our special
limited time offer. When you purchase $25,000 of
training to open an IBM Education Pack – online
account, save 10% and pay only $22,500. Save a
second time when you receive an extra $2,000 in
bonus dollars posted to your account right away.
That’s $27,000 worth of training for just $22,500!
And when you purchase $50,000 of training in your
online account, you pay only $45,000, plus you will
receive $5,000 in bonus training dollars for an
account value of $55,000. That’s a total of $10,000
worth of training—free!
Don’t miss your chance to Save Twice - now through
16 February 2007.
Learn more about this limited time
offer.
Free IBM Tivoli Training
Did you know that IBM Tivoli Training offers free
training every month? Did you know that you only
have to visit one web page to find a list of all the
training that is currently free? The list is sorted by
product and currently lists over 70 free Web Based
Training courses, Differences courses and Web
Seminars.
For details on IBM Tivoli Training that is currently
free go to:
http://www.ibm.com/software/tivoli/
education/edu_prd_free.html
Check the above link and this web page at least
once each month for special offers.
Free IBM Tivoli Training Roadmaps
Not sure which Tivoli course you should take? What
about prerequisites or product certification? You
need a Skills Roadmap.
IBM Tivoli Training has individual Skills Roadmaps
available for a majority of our products. The
roadmaps list the prerequisite requirements,
classroom courses, Web Based Training courses,
certification information and other education (white
papers, RedBooks, etc) available for each product.
The Roadmaps detail the recommended training path
for a variety of job roles.
The Skills
Roadmaps are in PDF format and can be
downloaded individually or combined in a single
compressed file.
IBM TotalStorage Productivity Center
3.1
This 5 day instructor led course is designed for
system administrators who are responsible for all
aspects of storage management in a SAN
environment. The course is comprised of over 50%
hands-on and more than seventy lab exercises. Each
student is assigned a unique server to gain hands-on
experience administering the entire IBM Tivoli
TotalStorage Productivity Center suite - Data
Manager, Disk Manager, and Fabric Manager - and
integrating these components into their storage
solution.
Check out this link for more details
and/or to register for this class.
IBM Tivoli Federated Identity Manager 6.1
Deployment and Administration
In this 4 day instructor led 50% hands-on course,
students will learn to deploy and administer secure
business-to-business and single sign-on federated
environments. Course topics include planning,
architecture, installation, configuration, and
troubleshooting IBM Tivoli Federated Identity
Manager and the single sign-on and Web single sign-
on components.
Check out this link for more details
and/or to register for this class.
IBM Tivoli Access Manager for e-business 6.0
Customization
This 4 day instructor led course provides students
advanced Tivoli Access Manager for e-business
customization experience. In this 50% hands-on
course, students will customize the external
authentication interface, tune Tivoli Access Manager
for improved performance, and integrate Tivoli
Access Manager into a J2EE application framework.
Check out this link for more details and/or
to register for this class.
IBM Tivoli Access Manager for e-business 6.0
Web Based Training Series
This series of four Web-based courses is equivalent
to the IBM Tivoli Access Manager for e-business 6.0
Deployment and Administration instructor led course.
They cover deployment and administration of the
base product, WebSEAL (the resource manager), and
CARS.
These courses are targeted for System
Administrators, Security Architects, Application
Programmers, and Identity Developers who are
responsible for maintaining users, groups, and access
to protected resources.
IBM Tivoli Access Manager for e-business 6.0
Overview (2 hrs) FREE!
IBM Tivoli Access Manager for e-business 6.0
Installation (4 hrs)
IBM Tivoli Access Manager for e-business 6.0
Managing Users and Access Control (4hrs with labs)
IBM Tivoli Access Manager for e-business 6.0
WebSEAL (4hrs with labs)
Check out this link for more details and/or
to register for these courses.
For the most up-to-date Tivoli event related
information please book mark this page: http://www.tivoli-
ug.org/events.php
|
| |
|
| |
| Acquisition News . . . what does it mean? |
| |
IBM has recently acquired two companies
that will affect the Tivoli product portfolio: Consul
and Vallent.
Consul
As you may have heard, IBM is in the process of
acquiring Consul's software product, sometimes
marketed as "auditor in a box," is a compliance
program that helps enterprise clients monitor and
report questionable behavior among members of their
IT administrations and intranets. You can have a
fortress-like security system, but if you are not
terribly discriminating with consultants and temporary
employees, that is a terrible vulnerability.
While companies are gaining more confidence they
can deal with pushing attacks by constantly warning
customers of the dangers, they are now getting
increasingly concerned about the physical theft
of confidential client data by insiders or
impostors. Identity theft can happen through hacking
into a system or internally with someone walking out
of the door, and that worries companies more than
phishing. IBM is planning to incorporate Consul as
part of their security portfolio to address hose
problems described above. More detail analysis to
come after acquisition is complete by first quarter
2007.
Vallent
Similarly, IBM announced the acquisition of Vallent
software. Vallent is a leading supplier of network
performance monitoring and service management
software for wireless service providers. Vallent’s
software helps service providers manage the
performance of their network infrastructure through
monitoring and reporting problem areas such as
dropped calls and traffic bottlenecks. It also helps
operators improve wireless service quality and
identify network problems before they impact a
customer’s experience. IBM will add Vallent to IBM
Tivoli Software’s Netcool portfolio to create a broad
set of service assurance capabilities spanning fault,
network performance and service quality
management. More information to come after
completion of the acquisition.
|
| |
|
| |
| In Our Own Words – GTUG council |
| |
Today organization’s face increased regulatory
pressures resulting in higher operational costs.
Security (along with other areas such as service
management) plays a part in adding value to the
business and presenting opportunities to reduce
those costs whilst streamlining historical process.
The implementation of a centralized identity
management architecture/infrastructure enables:
- A business to meet its obligations associated with
who has access to their systems.
- Effective removal of access once people have left
the organization.
- The improvement of the staff on boarding
experience.
It needs to be understood that implementing (no
matter what the technology is) an effective identity
management solution is a complex task that needs to
be effectively thought through.
Due to previous failures in this space, if you are
willing to tackle an identify management solution,
identify your ‘quick wins’ up front. When I chose to
undertake an implementation, password
synchronization was chosen across numerous
solutions located on mainframes, midrange and
distributed server environments. This was linked to
the corporate Intranet site that enables people to
reset their password from an easily accessible
location.
Why did I choose password resets? An average
business user started their day with logging onto 8-9
systems with different passwords which meant a lot
of time wasted and a large volume of help desk
calls. By focusing on this functionality, it
dramatically reduced the number of Help Desk calls
but also provided a view of accounts by employee
and system which satisfied regulatory requirements.
A process was then put in place where each business
unit/system owner was able to validate access and
the appropriate level. Previously this exercise took
over a year to complete per system, whilst some
systems where not tackled for two years due to the
complexity of the task.
How do you make it a success? – there are a number
of activities required but my advice is to focus on
the following:
- Work out a strategy first. This will ensure that
everyone is moving in the same direction.
- Work out your processes or at least understand
the impacts you will create through automation.
- Do data cleansing first on your systems to ensure
consistency.
- Remove old or non-used accounts.
- Ensure that every account has a unique
identifier – no names.
- To maximize use the same vendor for web based
systems as well as internal facing.
- Have the DBA’s involved for tuning, support and
normalization of data.
- Think of your LDAP repository as a data base.
Don’t think of it as just information.
- Make it resilient. If the system fails, access will
be a problem. The sales guys don’t tell you that.
- Start small, create a base and then progress from
there.
So for this piece you will notice that I have not
mentioned the technology. The solution put in place
consisted of Tivoli Access Manager for web based
applications and then utilized Tivoli Identity Manager
for linkage into the legacy environment. IDI was
used extensively to link information sources and
move data around. There are a number of
Architecture pieces that need to be highlighted
which is for next time.
|
| |
|
| |
|