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Only 15 days until the "IBM Tivoli Software Product Rock" video contest ends. All enteries must be received by August 16, 2010.
The June 2010, "Ask the IBM Expert Online Jam" session was a success. With 67 IBM experts available for 12 hours via email to answer the 250 questions on 20 Tivoli/Maximo products, the event was deemed a success. 
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Education/Training/Certification/Support
Education/Training News Education Pack Discounts!
Grow your IT skills for less with NEW discounts and savings on the IBM Education Pack - online account. The IBM Education Pack - online account offers tiered discounts for prepaid packages and helps protect your organization's annual training budget. Your online account functions as an electronic debit account that can be used by anyone in your organization. IBM ISS Education eTraining Offerings
IBM ISS Education offers eLearning education courses that help you preemptively protect your digital assets from attack, and stay ahead of the threat using IBM ISS solutions. IBM ISS eLearning education can help:
NEW! Tivoli MultiMedia Library
The fastest, most affordable way to learn Tivoli Software! With thousands of short video tutorials, the Multimedia Library is the perfect self-service training and support solution for beginners and experts alike. Get the answers you want, when you want them, right where you are. The Multimedia Library is organized into lessons and topics with answers that are presented with "just the facts", allowing end users to learn "just-in-time". See courses here. Tivoli Self-Paced Virtual Courses
IBM Tivoli Education Self-Paced Virtual courses allow you to train on your terms. These Web-based courses provide deep technical content - the same as our classroom courses - but with added flexibility to meet the demands of your business. Students can mimic the experience of an Instructor-Led Online course without the constraints of attendance during a set time or limitations on training due to travel budgets. Self-Paced Virtual courses will be available across some of our most popular curriculums, including Business Service Management and Asset Management. Click here for course listing. Certification News
Are your skills cutting edge? Help Tivoli software build the next generation of certification exams by participating in upcoming certification exam development workshops. Most workshops are conducted via conference call and Web meetings so travel is not required.
Upcoming Workshops: IBM Tivoli Identity Manager V5.1 Fundamentals
[ ] Technical Review Workshop - August 11-12, 2010 [ ] Angoff/Scoring Workshop - August 17, 2010 Contact Tivoli Certification for more information or to participate as a Subject Matter Expert (tivcert@us.ibm.com) Please complete a copy of the SME Bio Data form if you are interested in participating in one of the exam workshops. Latest Certifications
Go to the IBM Certification Web site for all Tivoli Certifications currently available:
Support News
What's new with IBM Support Assistant Lite (ISA)?
Have you tried ISA Lite lately? New automated ISA Lite collectors have been made available to enhance the IBM software serviceability portofolio. IBM Tivoli Network Manager IP Edition, IBM Maximo for Oil and Gas, IBM Tivoli Workload Scheduler 8.5.1, IBM Tivoli Access Manager for e-business and several other Tivoli products benefit now from automated data collection, which is reliable, more accurate and saves you time. Just download it for your product and go!  The ISA Lite download page has been improved, allowing users to access ISA Lite packages directly from the IBM Support Assistant download page. ISA Lite downloads are categorized by brand and product now, making it easier to find the right collector. Visit the new and improved ISA Lite download page at http://www.ibm.com/software/support/isa/download.html. |
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Got Virtual User Groups?
Author: David Murray, President of the
Carolinas TUG and member of the Global Tivoli
User Group council
Well it is time again for the in your own words column. As I was considering what to write about I was thinking of all the things that have happened recently. Pulse comes to you was here and I hope you had a chance to attend one of the meetings. We are also very busy as a Global Tivoli Users Group Council working on many issues and updates. I have mentioned many of them in the past. While I considered these things I was sort of reminiscing about how things have changed. Tivoli has evolved in many was as has our industry itself. It seems to me that I was less busy when I specialized in a few Tivoli products instead of the requirements that I now have to be a specialist in most of them. I find that I am pulled in many directions and that many of the products intersect with the others so I need to involve more and more disciplines and products to do my job.
That being said I am always looking for more and better ways to get information. One of the things that came to mind was the virtual user groups that are coming to being. The interesting thing is I can attend these without leaving my office. No travel cost and less time commitment. I am looking into that so I can be involved in more groups around different areas since I have no chance of traveling to all of them.
I would highly encourage everyone to check them out. Who knows, you may be exposed to some new disciplines and learn some new skills. At the very least you will learn something new about maybe storage, security, automation, or Maximo. I am excited to test these virtual groups out and see how it goes. As always the best way to improve the community you are in is to attend and contribute.
And speaking of contributing to the greater good of the user community members, I'd like to encourage you to show your pride in Tivoli and create a video by August 16th, read more details here.
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Resources and Collaboration
NEW - Community Focus: Securing your enviromentSecurity is hot, join in on the conversation, learn more and connect with others today on this topic! New Business Initiatives Are Requiring Enhanced Security Businesses like yours face significant challenges balancing application and data security with the accessibility to critical resources. The IBM® Tivoli® Access Manager family of products can help you securely manage access to business-critical applications and data while giving users fast, convenient access to the information they need. These solutions provide centralized authentication, policy management and access control services for Web resources, systems and hosted applications. Learn more, interact, and connect here. On June 15, 2010 the Global User Community hosted a 12 hour "Ask the IBM Expert Online Jam" session which resulted in 20 questions asked by your peers for Security
Download some of the hottest Security presentations
Pulse 2010 Continuous Controls Management for RACF with IBM Tivoli Identity Manager Pulse 2010 Identity and Access Assurance Pane Discussion In the News
IBM Tivoli zSecure Manager for RACF z/VM 1.11 announced in July
Key enhancements for Tivoli zSecure Manager for RACF z/VM V1.11:
IBM announces zEnterprise for a new dimension to hardware and software integrationThis week IBM announced zEnterprise, the world's fastest and most scalable enterprise server, designed to address the challenges of complex multi-architecture data centers and improve their efficiency. This "system of systems" unifies heterogeneous environments and makes clouds ready for business. The technology goes beyond improvements to mainframe software to usher in a new dimension to computing, one that will bring long-term advantages to Tivoli users, including cost savings and improved qualities of service. To learn more click here. Security Announcement
IBM Tivoli Identity Manager - Recent Adapter Updates. IBM releases updates to its Tivoli Identity Manager (TIM) adapters on a regular basis. The list below are some of the adapter updates released recently. This expands and enhances TIM's already strong adapter portfolio for application and platform provisioning connectivity. Adapters enhancements:
http://www-01.ibm.com/support/docview.wss?uid=swg21396546 Security Assessment Tool: Use this security self-assessment to access your security readiness. Prioritzed your key security focus areas and get practical guidance on how to best address your security challenge areas - all within minutes! Learn more here.
Provide Secure Access for Web Applications and Portals with IBM
IBM Delivers Smarter Security for a Smarter Planet Proactively Protect Your Infrastructure with IBM Security Network IPS Defend Your Data with IBM Access Management Demos/Videos
IBM Tivoli Access Manager software helping organizations to bring new applications to market
In this video, Frits Andersen of Jyske Bank in Denmark speaks about how IBM Tivoli Access Manager software is helping the organization to bring new applications to the market faster and become more competitive in the marketplace. Introduction to zSecure Audit This demonstration gives a brief introduction to zSecure Audit functions and how they can help the performance of the mainframe security administrator. IBM Tivoli zSecure Audit provides a compliance and audit solution that enables you to automatically analyze and report on security events and detect security exposures. Introduction to zSecure Admin This demonstration introduces a small selection of the zSecure Admin functions that can simplify the administration of your Mainframe security. IBM Tivoli zSecure Admin enables more efficient and effective RACF administration, and uses significantly less resources, for both live and offline databases. IBM Tivoli zSecure CICS toolkit This demonstration provides an overview of the IBM Tivoli zSecure CICS Toolkit, which enables you to perform mainframe administrative tasks or inquire into user authorizations from a CICS environment, freeing up native-RACF resources. IBM Tivoli zSecure Command Verifier This demonstration provides an overview of IBM Tivoli zSecure Command Verifier, a policy enforcement solution that enforces compliance to company and regulatory policies by preventing erroneous commands. Product Announcements/Withdrawals
IBM Tivoli Access Management family - new releases of software designed to manage Web security, strengthen data security, and secure Cloud and SOA deployments across the enterprise 210-159
IBM Security Network Intrusion Prevention System Firmware V4.1 is designed to deliver robust and comprehensive data security and Web application protection 610-031 Software withdrawal: IBM RealSecure Network selected software - Replacements available 910-150 Hardware withdrawal: IBM Proventia selected appliances - Some replacements available 910-149 |
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ANNOUNCEMENT:
IBM has acquired BigFix, Inc. Headquartered in Emeryville, CA, BigFix provides an integrated architecture for endpoint management that will enhance existing capabilities in the IBM Integrated Service Management portfolio. Its offerings automate a broad range of tasks, including device configuration, software distribution, asset management, vulnerability remediation, compliance assessment and security management, giving clients real-time visibility and control of multiple endpoints.
Download some of the hottest Automation presentations available
Pulse 2010 DFS_Pulse_2010_Presentation Pulse 2010 Help I Need to deploy a Service Desk Quickly and Effectively What Can IBM Do for Me Pulse 2010 Leveraging Service Management to Understand and Lower IT Costs Pulse 2010 Leveraging Tivoli Service Request Manager 7.1 and IBM Tivoli Monitoring to Facilitate the Implementation of an IT Technical Shared Services Department Pulse 2010 Monitoring Patient Health Anytime Anywhere with a Smarter Healthcare Solution Pulse 2010 Network Management What's new and what's coming and how ONO improved their services by selecting IBM over HP Pulse 2010 Panel Discussion Approaches to Using Tivoli Provisioning Manager for Virtualization Management Pulse 2010 Proactive Discovery Through TADDM Pulse 2010 Products for Tomorrow On June 15, 2010 the Global User Community hosted a 12 hour "Ask the IBM Expert Online Jam" session which resulted in 131 questions asked by your peers. Here are a few categories we'd like to highlight:
Redbook: Integrating Tivoli Products
This IBM Redbooks® publication provides a broad view of how Tivoli system management products work together for use in several common scenarios. Seamless integration must be achieved for operation personnel to work with the solution. This integration is necessary to ensure that the product can be used easily by the user. Redbook: Certification Study Guide Series: IBM Tivoli Asset Management for IT V7.1 This study guide for IBM Tivoli® Asset Management for IT V7.1 is aimed at individuals who want to get an IBM Professional Certification for this product. The IBM Tivoli Asset Management for IT V7.1 certification exam, offered through the Professional Certification Program from IBM, is designed to validate the skills required of technical professionals who work in the implementation of the IBM Tivoli Asset Management for IT V7.1 product. New White Papers
IBM Business Continuance Bundle for SMEs
In this paper, Illuminata looks at a new IBM approach to business continuance for small to medium enterprises (SMEs): a one-price-takes-all bundled solution that features hardware, software, and optional services. Dispelling the vapor around cloud computing This white paper describes the drivers, barriers and considerations for public and private cloud adoption Implement a private storage cloud to reduce your total cost of ownership This white paper defines what is meant today by the term private storage cloud and provides insight as to the types of technologies you can look forward to in the not-so-distant future. Learn how IBM Smart Business Storage Cloud can facilitate a successful implementation of your next-generation storage cloud infrastructure-one that can offer improved availability, flexibility and efficiency to help reduce your overall TCO. Hints and Tips
Click here to download
the detailed Hints and Tips for these
products:
Demos/Videos
Tivoli Live Monitoring Services V2
Tivoli Live Monitoring Services is a unique software as a service (SaaS) solution that provides enterprise class monitoring technology to customers who are looking at way to manage the performance and health of their applications and IT infrastructure without having to invest capital for hardware or software licenses. With Tivoli Live Monitoring Services, businesses have access to powerful tools without having to hire or train IT staff to install, configure and manage the solution. Tivoli Endpoint Manager This demo shows how Tivoli Endpoint Manager brings a target computer into the desired work-ready status in a fully automated fashion. It accomplishes this by leveraging a set of desired state policies for software, patches and configuration settings. IBM Tivoli Service Request Manager: Self Service This demo shows how self-service users can use the Tivoli Service Request Manager to solve their own problems without having to involve a service desk operator or service desk agent. This frees up the service desk operators and agents to focus on the most critical issues that are affecting your business. IBM Service Request Manager: Service Desk This demonstration shows how Tivoli Service Request Manager allows a service desk agent to resolve service requests, incidents, and problems that have been opened. IBM Tivoli Service Request Manager: Service Catalog BM Tivoli Service Request Manager includes a service catalog which helps organizations design offerings that go into the catalog and make them requestable by users through a browser. In this demonstration we'll take a look at the two major components of the service catalog: Service Design and Service Order Fulfillment. IBM Tivoli Foundations Application Manager
Tivoli Foundations Application Manager (or "TFAM") provides capabilities to quickly and comprehensively monitor, alert and report on performance and availability of IT infrastructure. TFAM was designed to meet the needs of growing mid-sized companies. You can install this solution in less than an hour, and configure it in days instead of weeks. In this demonstration you will see how simple it is to install and configure the Tivoli Foundations Application Manager in your organization's environment and begin to monitor your critical business applications. IBM Tivoli Foundations Service Manager: Improving Problem Resolution with a Quick Time To Value Solution Tivoli Foundations Service Manager was designed and built to address the service desk needs of growing midsized companies. These companies are looking for solutions that have the power and sophistication of enterprise alternatives, but are more intuitive to use, easy to install and generate a quicker ROI. In this demonstration, we will show the quick time to value and ease of deployment for Tivoli Foundations Service Manager. Product Announcements/Withdrawals
Intelliden's integration into the IBM product portfolio is coming to fruition in IBM Tivoli Netcool Configuration Manager V6.1. Learn more.
IBM Tivoli Release Process Manager V7.1.2 update 210-174 IBM Tivoli Storage and Foundations products, now available as standalone offerings in the System x ordering system 210-175 IBM Tivoli Storage FlashCopy Manager V2.2 available for ordering in IBM System x ordering systems 210-162 IBM Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 and IBM Tivoli Monitoring for Virtual Servers V6.2 210-179 |
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Resources and CollaborationOn June 15, 2010 the Global User Community hosted a 12 hour "Ask the IBM Expert Online Jam" session which resulted in 60 questions asked by your peers for Storage.
Pulse 2010 Continuous Controls Management for RACF with IBM Tivoli Identity Manager Pulse 2010 Identity and Access Assurance Pane Discussion Try & Buy: Tivoli Storage Manager FastBack for Workstations
This centrally-managed solution reduces the risks of losing important information stored on thousands of personal computers across an entire enterprise. Try it free for 30 days! Web: Could storage virtualization help you get more out of your IT assets? Virtualization has the potential to improve business continuity and boost operational efficiency. It can also help: Optimize utilization of existing storage assets and enable more controlled growth when deploying new disk capacity - Enable greater application availability and improved performance. - Reduce current and future costs of managing expanding storage. - Check out the latest resources on Storage Virtualization on the Service Management Resource Center. Are you LinkedIn with IBM Storage? Join the group today to http://www.linkedin.com/groups?mostPopular=&gid=2018491
Check out the Tivoli Storage Blog In the News
Virtualize Storage with IBM for an Enhanced Infrastructure
IBM Simplifies and Accelerates Data Archiving Smart Storage: How IBM Solutions Drive Clouds Managing Virtualized Storage Environments with IBM Tivoli Storage Productivity Center This document provides a summary of how IBM® Tivoli® Storage Productivity Center supports the IBM System Storage® SAN Volume Controller. This information is intended to describe the management capabilities of Tivoli Storage Productivity Center in a virtualized storage configuration. Customer Video: Integrated Service Management for Smart Virtualization
In order to reap the full benefits of a virtualized environment, Integrated Service Management is key. IBM customers speak about the benefits they have realized by using IBM software to manage virtualization. Benefits include, dynamically migrating servers seamlessly; minimizing the amount of equipment and electricity being used; and deploying and redeploying servers in minutes. Srvc Mgmt in action article: Virtualize Storage with IBM for an Enhanced Infrastructure TSM FastBack for Workstations 30 day free trial ISM Jam: IBM Information Archive: Next Generation Information Retention Solution IBM Information Archive is the next-generation information retention solution designed as a universal archiving repository for all types of content to help midsize and enterprise clients reduce cost, manage risk and address a complete set of information retention needs - business, legal, or regulatory. This highly versatile, cloud-ready, smart business system can be a valuable asset for businesses who need to meet regulatory compliance mandates that govern the retention of information assets in non-eraseable, non-rewriteable formats while at the same time preserving data in an environment that will allow quick search and retrieval when required. Available Now! On Demand Tivoli Beat Article: IBM Simplifies & Accelerates Data Archiving New White Papers
Analyst Paper: Evaluating IBM's SVC and TPC for Server Virtualization
Many of Evaluator Group's user clients are now migrating applications from standalone, single application servers to virtualized servers. As IT administrators move forward with such projects, they can encounter a number of unknowns. In this white paper, John Webster, analyst at Evaluator Group, looks at IBM's approach to aligning the storage environment with critical applications running on virtualized servers using IBM System Storage SAN Volume Controller (SVC) for heterogeneous storage virtualiztion and IBM Tivoli Storage Productivity Center (TPC) for Storage Resource Management (SRM). You'll see why Evaluator Group believes that server virtualization creates a new set of cases to be made for implementing storage virtualization technologies and SRM tools before, during, and after migrating critical applications. Effective Storage Management for Cloud Computing In Cloud Computing environments, applications reside in massively-scalable data centers where compute resources can be dynamically provisioned and shared to achieve significant economies of scale. Storage capacity scales with compute resources, and each needs to be effectively managed to gain the maximum benefits from Cloud. Successfully implementing a private storage cloud to help reduce total cost of ownership
This paper defines what is meant today by the term private storage cloud and provides insight as to the types of technologies you can look forward to in the not-so-distant future. We will examine how IBM Smart Business Storage Cloud can facilitate a successful implementation of your next-generation storage cloud infrastructureone that can offer improved availability, flexibility and efficiency to help reduce your overall TCO. Product Announcements/Withdrawals
New product release: IBM Tivoli Storage Manager FastBack v6.1.1
On July 30, 2010, IBM is released Tivoli Storage Manager FastBack v6.1.1 which includes data deduplication across FastBack Servers and locations when consolidating remote office backup to a central Tivoli Storage Manager Server. These enhancements further improve backup performance and cut costs, while expanding on FastBack integration with Tivoli Storage Manager to provide a true Unified Recovery Management platform. Also in this new release are: support for Microsoft Exchange 2010, including granular e-mail object recovery in TSM FastBack for Microsoft Exchange; doubling the scalability of the FastBack repository; extending near-instant restore capability to Linux volumes; and many other performance and ease-of-use improvements. For more information, please visit http://www.ibm.com/software/tivoli/products/storage/storage-mgr-fastback/ New Release coming! Simplifying management of large scale storage environments: new enhancements to Tivoli Storage Productivity Center A new version of Tivoli Storage Productivity Center is planned to announce shortly. IBM TPC will soon deliver new ease-of-use, customization, disaster recovery management and problem determination aids that enable IT administrators to manage large-scale storage environments while simplifying day-to-day operations, reducing management complexities, and improving system availability. Keep following the news here. |
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Resources and CollaborationAsset Management user groups are continuing to increase! Sign up for one of the 38+ Maximo local/industry user groups and the Global Asset Management/Maximo Virtual User Group. This virtual user group is open to all users of the Maximo product line.
On June 15, 2010 the Global User Community hosted a 12 hour "Ask the IBM Expert Online Jam" session which resulted in 32 questions asked by your peers for Asset Management.
Pulse 2010 How Maximo Fits into the future of maintenance at Ford Pulse 2010 Maximo Planning and Scheduling Pulse 2010 Maximo Roadmap and New Features Overview Check out the recent question asked by your peers on the IBM Asset Management products through the Peer to Peer Knowledge Exchange
Webcast (On Demand): Smarter buildings: Linking Energy Efficiency with Facilities Management and Maintenance
By gaining insight into facilities, their conditions and work processes, CIOs, Building owners, operators and tenants are better able to plan and control their environments, thus improving overall operational effectiveness and energy efficiency. This approach helps to identify, monetize and prioritize faults so that the facility staff can optimize energy usage and maintenance costs. Additionally, a Property Portfolio Management Solution (PPMS) enables all the major functions of managing a complex international portfolio of properties. Johnson Controls, a global leader in energy services and facilities management, is teaming with IBM on the Smarter Buildings initiative, to provide clients critical insight and full life cycle management of their facilities portfolio. Join IBM and Johnson Controls to hear more about these initiatives. Register for this webcast!. In the News
IBM Asset Management News
The June issue features Maximo for smarter buildings and smarter cities, including IBM's partnership with Johnson Controls and our agreement to license Drawbase software. Also highlighted are several resources available for Maximo solutions for facilities management as well as an important announcement about IBM support of Actuate software. Subscribe today if you haven't already! WaterWorld - Modernizing Water Infrastructure with Asset Management and Analytics This article highlights how IBM Maximo is helping modernize water infrastructure. New White Papers
Integrate IT management and building automation to help optimize performance
This white paper provides examples of how facilities and IT integration enable sound decision making, and offers a detailed integration example combining IBM Tivoli® platforms and the Metasys® building automation system from Johnson Controls®, Inc. Lowering Cost of Healthcare from Inside Out Whitepaper written by Axendia on behalf of IBM on the topic of how integrated asset and service management enables healthcare providers enhance patient care, improve clinical outcomes, reduce cost and ensure compliance. Click here to access the Whitepaper. Demos/Videos
IBM Maximo Everyplace iPhone Experience
This new demonstration shows you how you can use IBM Maximo Everyplace from your iPhone to conduct your daily maintenance activities. Enterprise Asset Management: Making Buildings Smarter In this video, learn how customers have moved from a preventative maintenance system to a predictive maintenance system using IBM Maximo Asset Management solutions. Building a Smarter Rail System Smarter rail systems generate less CO2 than airplanes or automobiles and require less fuel. Learn how Taiwan High Speed Rail uses IBM solutions, including IBM Maximo Asset Management, to create a smarter rail system. Facilities management on a smarter planet
IBM customers speak about how Enterprise Asset Management software helped them run their buildings... smarter. By using Maximo solutions, they were able to move from a preventative maintenance system to a predictive maintenance system, enabling true efficiencies throughout the organization. And in turn, creating innovation for their organization and end consumers. What makes a smart building? Clay Nesler, of Johnson Controls, discusses how IBM asset management solutions enabled them to bring smart building solutions to the commercial and institutional marketplace. IBM Maximo, the complete end-to-end solution, addresses the instrumentation of buildings and the interconnection of that information and technical systems. Johnson Controls have been able to integrate data from all systems - reducing energy use, improving productivity and reducing costs. |
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Events/WebcastsTivoli User Community Webcasts
8+ webcast being planned for September - November so please bookmark this page.
Deep dive Education sessions available for replay
Tivoli Storage Manager 6.2 New Features Jun 2010 4 hours Tivoli Monitoring 6.2.1 Agent Builder June 2010 6 hours 30 minutes Netcool OMNIbus 7.3 New Features May 2010 4 hours 15 minutes TADDM 7.1.2 Training Apr 2010 5 hours 30 minutes IBM Tivoli Provisioning Manager 7.1 Admin and Workflow Development Jan 2010 5 hours 15 minutes IBM Tivoli Monitoring for Implementers Sep 2009 6 hours 50 minutes IBM Tivoli Netcool Impact and Netcool Omnibus Jun 2009 6 hours 20 minutes IBM Tivoli Netcool/Webtop 2.0 Fundamentals Jun 2008 4 hours 35 minutes IBM webcasts
Integrated Service Management for power environments (On Demand)
In an world where business demands are increasing, very often the IT resources and staffs are flat or declining. In order to continue to maintain the existing environment and support new business initiatives, organizations must be more efficient in delivering business services and IT operations in general. How can you increase efficiency to address today's challenges and prepare for tomorrow's opportunities? Integrated Service Management maximizes the potential benefits of virtualization & leverages virtualization for added business value. Join IBM Tivoli's Product Manager for virtualization solutions, Jennifer Kuvlesky, for this free webcast to hear how Tivoli solutions help manage a virtualized environment on Power Systems. A Conversation with The Johns Hopkins Hospital on Lowering the Cost of Healthcare from Inside Out (On Demand) This webcast features a conversation with Tom Lentz, Manager of IT and Finance for the Facilities Department at The Johns Hopkins Hospital in Baltimore, MD/USA. During this Webcast, Axendia Industry Analyst Daniel Matlis discusses with Mr. Lentz how The Johns Hopkins Hospital uses its Integrated Asset and Service Management solution to improve uptime to support patient care; control costs for procurement, maintenance, labor and materials; support regulatory compliance activities; and use workflow capabilities for internal controls. Events
Experience the Pulse global conference in your city!
Last February, IBM introduced Integrated Service Management at Pulse 2010 to an audience of 5500 from 66 countries worldwide, demonstrating how it delivers the Visibility. Control. Automation.™ needed to deliver differentiated services and build competitive advantage on a Smarter Planet. Now IBM is bringing Integrated Service Management around the world with Pulse Comes to You (PCTY) 2010 local events. Find a PCTY event in a city near you! Innovate around the world
Innovate 2010, the premier software and product delivery event, kicked off its global tour starting in July of 2010! Don't miss your opportunity to experience this event first-hand in a location that's convenient to you. Find an event near you! Attend the IBM European Tivoli Technical Conference 2010, 4-8 October 2010, Dresden, Germany
The European Tivoli Technical Conference 2010 objective is to help you achieve excellence while delivering quality services more efficiently. You will see IT Labs, 6 tracks, demos and plenty of networking opportunity. For information and enrollment: ibm.com/training/conf/europe/tivoli |
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email:
gtugcouncil@tivoli-ug.org
website address:
http://www.tivoli-ug.org
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