Webinar: Resolve 10 Major Issues in TSM Management with Consolidated Reporting

• Tired of sorting through piles of TSM messages to find critical errors?
• Want to quickly see where your success and failures are in a TSM backup?
• Need one tool for visibility and management of TSM?

Log in information will be provided via e-mail before the webinar. To register, please click here.

NEW TUG: Welcome our newest Tivoli User Group, Czech & Slovak Tivoli User Group which has just recently joined the TUG family.

UPCOMING TUG meetings: Many TUGs are planning meetings in the next few months, check out the current schedule today.

Check out the NEW Tivoli Product Zone on the TUG website featuring information on product news, offerings, trial codes and demo, success stories, hints & tips and networking collaboration

BENEFITS FOR TUG MEMBERS ONLY:

1. On a recent TUG survey, members asked for free Tivoli exams - so Tivoli is giving them to you! Free Tivoli Exam Voucher Promotion from the Tivoli Professional Certification Program: Pass a Tivoli Assessment Test - Receive a Tivoli Exam Voucher! Learn more here: http://www.tivoli- ug.org/cert_zone.php
2. Recorded Tivoli Technical User Conference Presentations on CD
   The Global Tivoli User Group (GTUG) Council selected 12 of the most popular presentations from the TTUC and asked Tivoli Training to record these presentations and make them available to User Group members on CD. Topics include:
   • IT CAM for WebSphere
   • Availability & Performance Management Technical Direction and Strategy
   • IBM Tivoli Network Management Roadmap
   • IBM Tivoli Monitoring 6.1
   • IBM Tivoli Universal Agent
   • Using Active Directory with Configuration Manager and Framework
   • Extending IBM Tivoli Identity Manager 4.6 Using JavaScript
   • TAMeB 6.0 External Authentication Interface
   • Advanced features of the Windows Tivoli Storage Manager Client
   • Using Encryption Technologies Effectively in a Tivoli Storage Manager Environment
   To order your FREE TTUC CD, contact your Tivoli User Group Leader.

Take the current TUG Member Survey on Tivoli Support Technical Exchanges!

NEW OFFERING!
IBM Tivoli Access Manager for Operating Systems on
System p
IBM's integrated security solutions that combine IBM Tivoli® security software with IBM System p® servers can help address the heightened and growing need for a highly secure on demand environment.

NEW PRODUCT RELEASE!
IBM Tivoli Federated Identity Manager, version 6.1 (both distributed and z/OS)

FEATURED Article on the federated CCMDB
85% of all resources outages can be traced back to changes to the infrastructure learn how federated data repository and process integration can discover and reveal interrelationships.

FEATURED Article on Process Managers
Learn how you can link technology, people, information and processes - based on the IT Process Managers.

Tivoli Continuous Data Protection - Ever want to use Tivoli at home? Community members can now buy this recently announced product in one simple step. Click here.

HINTS & TIPS
A GTUG member’s advice on ITM 6.1: having been involved with the implementation of ITM 6.1 at a large scale, we have found a few issues that can be helpful to those embarking on ITM 6.1 implementation.

• There are documentation issues not clearly identifying the password limitations and providing unclear messages returning from SOAP interface forcing you to do more verifications
• Customers will end up re-visiting their network configuration, port assignments and bandwidth usage
• It is a must to be at fixpack02 level to get some necessary functionality. The recommendation is to go to fixpack03 which fixes some FP02 bugs

IBM Tivoli Identity Manager Implementation Best Practices and Information
Implementing an enterprise identity management solution is never a trivial undertaking. There are many facets to these solutions, not all of which are readily apparent when you begin one of these implementation projects. One of the ways to improve the efficiency of your project and optimize your results is to be as familiar as possible with all of the sources of information and assistance that are available to you. IBM offers assistance in many forms including experienced consulting services, a wide variety of training offerings that include classroom and web-based training formats, and a multitude of redbooks, whitepapers, and other documentation that provides extensive tips and suggestions to help your implementation project be as smooth and successful as possible. The following is an excellent place to start when looking for information of this nature: IBM Tivoli Identity Manager Implementation Best Practices and Information.

Extend scalability of IBM Tivoli Monitoring V6.1 for your large enterprise environment
Performance engineer Thad Jennings and software engineer James (Adrian) Edwards share the results of rigorous tests that led IBM to further develop IBM Tivoli Monitoring V6.1 to support large-scale enterprise environments. You can extend its scalability when properly configured with Fix Pack 2 and their best practice tips.

For more HINTS and TIPS check out the Tivoli Product Page Zone on the TUG website.

Tivoli Netcool User Symposium
Hilton Tucson El Conquisyador
Tucson, AZ
October 24 - 26, 2006

IBM Tivoli will host a 3-day customer and business partner event that will educate and update customers on the Netcool technology and integration with the Tivoli software roadmap. Call for PRESENTERS NOW OPEN.. For more information on the possibly of speaking or to register, go to the Netcool User Symposium microsite.

Take back control with IT Service Management Webcast series
Discover the value of IT Service Management - View a series of 3 webcasts that provide an in-depth view of IBM IT Service Management and demonstrate how IBM IT Service Management solutions can help align IT performance to the goals of the business.

IBM IT Service Management - A Better Way to manage the Business of IT - webcast
Extract greater value from existing IT investments through tighter integration across technology, processes, information and people. In this session learn how to better manage the business of IT by automating IT management processes to rapid responsiveness and greater flexibility

IBM IT Service Management - Taking back control of IT changes - webcast
Speakers: Ronni Colville, Gartner, and Bob Madey, IBM Tivoli Vice President of Strategy and Market Management
Configuration Management Database (CMDB) is the heart of IT Service Management, This session is about CMDB requirements and how IBM's IT Service Management Change and Configuration Management Database (CCMDB) is effective in taking back control of IT changes.

IBM IT Service Management - Automating IT Processes - webcast
Speakers: Ed Holub, Gartner, and Michael McCarthy, IBM Tivoli Director of Strategy.
IBM Tivoli Process Managers enable businesses to efficiently and effectively deliver IT services to customers. This session highlights how Tivoli Process Managers drive responsiveness and flexibility by automating and coordinating IT processes within and across silos.

IT Service Management Roadshow
Don't miss the opportunity to attend the IT Service Management Roadshow. Additional events are scheduled for NA and selected cities in Europe. Come and listen to Tivoli Executive speakers and learn how IBM's IT Service Management solutions help you to align IT performance to business goals.

Education

Free IBM Tivoli Training
Did you know that IBM Tivoli Training offers free training every month? And you only have to visit one web page to find a list of all the training that is currently free! The list is sorted by product and currently lists over 70 free Web Based Training courses, Differences courses and Web Seminars. Check out the details on the FREE IBM Tivoli Training.

Free IBM Tivoli Training Roadmaps
IBM Tivoli Training has individual Skills Roadmaps available for a majority of our products. The roadmaps list the prerequisite requirements, classroom and Web Based Training courses, certification information and other education (white papers, RedBooks, etc) available for each product. The Roadmaps detail the recommended training path for a variety of job roles.

The Skills Roadmaps are in PDF format and can be downloaded individually or combined in a single compressed file.

Free Web Seminar – IBM Tivoli Provisioning Manager for Operating System Deployment
IBM Tivoli Provisioning Manager for Operating System Deployment is built upon the Rembo Auto- Deploy technology that IBM acquired earlier this year.

In this web seminar, participants learn how to install the product, automate the installation of the Windows OS and application software, and how to capture and restore disk images.

More Free IBM Tivoli Support Technical Exchange web seminars
Extend your technical skills and knowledge of IBM Tivoli products by participating in Tivoli Support Technical Exchange (STE) web seminars. STEs cover a wide variety of technical topics from advanced product usage to deployment, integration, trouble shooting and tips and tricks.

A few of the STE topics for September

• Tivoli NetView V5
• Tivoli Provisioning Manager for Operating System Deployment
• Tivoli Monitoring V6.1
• Tivoli Monitoring w/ ITM v5.x Agents
• Tivoli Business Systems Manager: Executive Dashboard
• Tivoli System Automation for Multiplatforms
• Tivoli Workload Scheduler
• Tivoli Storage Manager

List of Scheduled Tivoli Classes Available in the TIE
To make it easier for User Group members to find classroom training available in the United States, we have uploaded a spreadsheet of currently scheduled classes to the Tivoli Information Exchange section of the Tivoli User Group web site. The spreadsheet lists the currently available classes through December 2006 and can be sorted by city, state or class title.

If the class you are looking for is not on the list, contact the Americas Tivoli Training Delivery team to make a request. Send your email to: tivamedu@us.ibm .com

For the most up-to-date Tivoli event related information please book mark this page: http://www.tivoli- ug.org/events.php

Issue #9 of the Tivoli Advisor has just been released and within the publication is an article titled, “Unveiling Infrastructure Discover”. We would encourage everyone to read this article as “Gary Hamilton [from IBM] takes a closer look at the “IBM Tivoli Development Whitepaper" focusing on the November 2005 acquisition of the Collation’s IT Discovery technology, now formally known as IBM Tivoli Application Dependency Discovery Manager (TADDM). This technology forms a critical component of IBM Tivoli’s ITSM strategy. Since the GA release of the IBM Change and Configuration Management Database (CCMDB), the TADDM product has been renamed Configuration Discovery and Tracking (CDT), but for the purpose of this document, we will continue to use the term TADDM.” (Stated from the Issue #9 of the Tivoli Advisor)

Take a few moments and read the Tivoli Advisor

Thoughts on IBM/Tivoli’s Acquisition of MRO.
Today, asset management primarily deals with IT assets. However, an increasing need is arising in managing non-IT assets along with IT assets using the same infrastructure. Customers, like yourselves, across all industries today manage their enterprise or industrial assets using a distinct and separate infrastructure from the one they use to manage their traditional IT assets. In reality, however, redundant management infrastructures actually complicate the goals of keeping costs and complexity down and aligning assets with business goals. In addition, enterprise assets such as manufacturing plants, transportation equipment, and facilities are starting to take on more IT-like traits, particularly with the proliferation of RFID, embedded chips, sensors, detectors, and IP addressing. This means that IT management, which today is applied to traditional IT assets such as software, servers, and network elements, can be applied increasingly to industrial or enterprise assets, too. Under a single management infrastructure and common set of tools, wasteful redundancy can be eliminated and provide better service management across all asset categories. Acquisition of MRO in conjunction with acquisition of Isogon and CIMS lab will enable tracking of IT and non-IT assets, their license usage and usage based accounting to charge the customers for their services. We are waiting to see how the MRO and the other acquisitions will further enhance the Tivoli set of products. An interesting note is that MRO does have a service desk component within it’s product portfolio.