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Global Tivoli User Community Newsletter
April 2010
In This Issue
Network on-line with your peers so...
Tivoli Users Community
Hello Tivoli User Community member!

Thank you for subscribing to this bimonthly newsletter, which is sent to you on behalf of the Global Tivoli User Group (GTUG) Council. This newsletter contains the latest information on the Tivoli User Community and other IT Management and Asset Management topics of interest. Our next newsletter will be live June 1, 2010.

Collaboration Update

Are you needing help?
Got a question? Ask a Peer to Peer helper by product or view the archive Q&A from our "Ask the Expert Online Jam sessions"
Looking for best practice documentation? View the documents in the Tivoli Information Exchange
Searching for connections with your peers? 1) Sign up for a virtual user group by product pillar 2) Search the profiling member database
Needing a presentation by a IBM product expert or one of your peers? View the available presentations.



Tivoli User Community Forums - NEW!
Ask, share, receive, learn, and engage on the new TUC forums! Chime in on the Pulse 2011 forum or help create a form by user group or by product!






Calling all members! Update your registration profile for online networking and viewing website customized content





Videos
Contribute your "IBM/Tivoli best practices, how to product" videos to the TUC! View videos and learn how to contribute to the Global Tivoli User community (TUC) Video Gallery
Take a look at our Pulse 2010 videos of the User Community!


Meeting Announcements


Community Growth and Evolution!

NEW MILESTONE: 23,000+ members with 140+ user groups
Welcome to the 1000+ people who joined the community because of the Pulse Conference!


A Big Welcome to Our New Tivoli User Groups since February 2010:
Kansas City Tivoli Storage User Group
Southern Ontario Maximo User Group - SOMUG
Maximo Manufacturing Users Group
Maximo for Service Provider User Group


Check out the compete list of new user groups who have recently joined the community and sign up for one near you today.



Education/Training/Certification

NEW! Tivoli MultiMedia Library
The fastest, most affordable way to learn Tivoli Software! With thousands of short video tutorials, the Multimedia Library is the perfect self-service training and support solution for beginners and experts alike. Get the answers you want, when you want them, right where you are. The Multimedia Library is organized into lessons and topics with answers that are presented with "just the facts", allowing end users to learn "just-in-time".
See courses here


Tivoli Self-Paced Virtual Courses
IBM Tivoli Education Self-Paced Virtual courses allow you to train on your terms. These Web-based courses provide deep technical content-the same as our classroom courses-but with added flexibility to meet the demands of your business. Students can mimic the experience of an Instructor-Led Online course without the constraints of attendance during a set time or limitations on training due to travel budgets. Self-Paced Virtual courses will be available across some of our most popular curriculums, including Business Service Management and Asset Management.
Click here for course listing.


NEW! Customized Onsite Workshops
Tivoli training experts will come to your site and customize course content based on your objectives.
See list of workshops here


Free! IBM Education Assistant (IEA) flash training modules available
In detail, the information provided in IEA is role and task based to demonstrate how to accomplish "specific" tasks in your software product(s). IEA consists of:
  • Presentations - technical overviews that provide background on a topic (some are audio-enabled)
  • Teach Me Demos - guided demonstrations that show how to complete a specific task
  • Tutorials - step-by-step instructions to follow for completing a task
  • Additional reading material - links that organize product documentation, Redbooks, and whitepapers
See them all here and check back periodically as new modules are being released monthly.

See list of workshops here


Events/Webcasts

Pulse may be over but Integrated Service Management lives on!
Register now for the Pulse Virtual Experience, where you will find the Pulse 2010 assets full of hints and tips, user experiences and key technical content that you can't get anywhere else. Available now, the Pulse Virtual Experience will deliver many of the same sessions as the live event. You'll be able to revisit the general sessions or listen to break outs you might have missed in Las Vegas. You can even download the presentation PDFs to follow along and share with peers. You'll also be able to access many of the Pulse 2010 demos. Register today!



Experience the Pulse global conference in your city!
Last year, Pulse Comes to You brought the excitement, education and experience of the global Pulse conference to more than 5,000 client attendees at 54 events worldwide. Look for details of the 2010 Pulse Comes to You schedule coming soon!



SUCCESS! Global Tivoli User Group (GTUG) council meeting held at Pulse 2010
Author: David Murray, President of the Carolinas TUG and member of the Global Tivoli User Group council

The Global Tivoli User Group Council (GTUG) held it's annual face to face meeting on February 24th through the 26th following this year's Pulse 2010 conference. I am pleased to announce that this year's meeting was very well attended with 18 GTUG members present representing countries from all around the world. Besides the great accommodations at the MGM Grand and the delicious food provided to us by IBM, I am pleased to say that they hit a unanimous "home run" with the unique education experience they arranged by bringing together a diverse group of IBM presenters. We had the opportunity to share our opinions and suggestions on the Pulse conference, learn and dig deeper into many of Tivoli's future offerings, and were given an overview of the 2010 Tivoli strategy and development. As always, we had a lively interaction between the GTUG council and the IBM representatives which resulted in the exchange of great ideas that lead us to determine some key product enhancements and direction. Read more here.



NEW: The Tivoli Media Gallery is a centralized location from which you can access tutorials and demos for Tivoli products and solutions. This includes procedures for product tasks as well as overviews of product features.


Tivoli Documentation Central: Access documentation for all Tivoli products. Here you can find links to product information centers, product wikis, IBM Redbooks publications, and key support information.


Tivoli Wiki Central: Access all of the wikis that are available for Tivoli. Product wikis include best practices, scenarios, performance tuning information, and other key tips and experiences with using the product. Join the wiki community and share your own best practices.


The IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.


Peer to Peer Knowledge Exchange (P2P): Join the over 230+ peers available helpers who helped to answer the 60+ product questions in February. Help your peers be a success!


Tivoli Information Exchange (TIE): 140+ docuements were downloaded in February. You too can download and upload best practices and hints and tips through this tool.



ANNOUNCEMENT: In December 2009 this user community updated it's profiling capacity which allows for user group members to better collaborate and network. Therefore on the website you will see these category names: 1) Data Center Management Tools 2) z/OS Management 3) Network, Service Assurance and Event Management

Resources and Collaboration

Check out the IBM Energy Management Interactive Dashboard
This online interactive tool allows you to enter the relative size of your data center environment and potential optimization initiatives to generate a sample energy dashboard and the estimated energy cost benefits.


New Worldwide Passport Advantage Discount: IBM Tivoli Foundations Application Manager and IBM Tivoli Foundations Service Manager
Effective Tuesday, February 23, the new Tivoli Foundations software appliances are available at a price discount of 25%. The solutions are a great entry point into service management, providing enterprise-class monitoring and service desk capabilities for growing mid-sized businesses. Don't miss out, this is a limited time opportunity! Orders must be received by IBM on or after February 23, 2010, but no later than June 30, 2010.

Tivoli Foundations Software Appliances now available in all major languages!
Tivoli released a new version of the Tivoli Foundations Application Manager 1.1.1 - an application monitoring solution for mid-sized businesses - to support the following languages: German, Italian, French, Spanish, Brazilian Portuguese, Japanese, Korean, Simplified & Traditional Chinese, Hungarian, Czechoslovakian, Polish and Russian.Note that the complementary offering, Tivoli Foundations Service Manager 1.1.1, is already available in the same languages. Learn more.


In the News

Tivoli Live Monitoring Services: Customized Monitoring as an Online Service
Mid-market organizations looking for budget-friendly, yet comprehensive tracking and monitoring capabilities will find Tivoli Live attractive. This new online service, hosted and managed by IBM, delivers the full enterprise-class power of three leading Tivoli monitoring tools at three different levels of monitoring depth. Read the Tivoli Beat article.


New Demos/Videos/Tutorials

Tutorial: Tivoli OMEGAMON XE Data on an iPhone or iPod Touch

Tutorial: Equity Trader and Trouble Tickets Demo: Install and run the TBSM Equity Trader and Trouble Tickets demo

DEMO: WebITM Demo: WebITM is a demonstration application to illustrate the use of the IBM Tivoli Monitoring V6.1 SOAP interface to create a we-based application.

Product Demo: Consolidate Management on System z Software
This demonstration shows how Tivoli Business Service Manager, ITCAM for Transactions, and OMEGAMON XE solutions on z/OS can be used in an integrated fashion to manage a heterogeneous system landscape. View the demo.

Flash Overview: Consolidate Management on System z Software
This overview shows how IBM Tivoli's integrated monitoring solutions for system z provide quick return on investment right out of the box. View the flash.

Demo: Tivoli Workload Scheduler: Up and Running Quickly
This demonstration shows how to quickly install Tivoli Workload Scheduler and its web interface, the Tivoli Dynamic Workload Console. Only a few steps are required to get a scheduler up and running. View the demo.


New White Papers

The Total Economic Impact of IBM Tivoli Monitoring and IBM Tivoli Composite Application Manager
This commissioned study conducted by Forrester Consulting features a detailed business case illustrating the financial impact of CIB Bank's experience in implementing ITM and ITCAM. CIB Bank is now the second largest commercial bank in Hungary after its merger with Italy's Intesa Sanpaolo bank in 2007. CIB has over 700,000 customers, an extensive network of 140 branch offices, and over HUF28.2 billion in annual revenue. Read the study.


IBM Embraces Network Flow Performance with Tivoli Netcool Performance Analyzer
Read the EMA report on Tivoli Netcool Performance Flow Analyzer (TNPFA), IBM's first product foray into the realm of flow-based, application-aware network performance management. The new product was developed internally and has been deployed by over 50 customers worldwide over the past three years as part of IBM Global Services projects. TNPFA is intended for both enterprise and Communication Service Provider (CSP) environs. Read the report.


Product Announcements/Withdrawals

Tivoli Provisioning Manager for Images
New IBM Tivoli Provisioning Manager for Images System x Edition V7.1.1, was available on March 26, 2010. The Tivoli Provisioning family of market-leading virtualization management products has a new offering now available in the Systems and Technology Group ordering systems. IBM Tivoli Provisioning Manager for Images System x Edition (TPM for Images SxE) V7.1.1 is based on the Tivoli solution, and delivers unified physical and virtual image management. TPM for Images SxE eases the path to virtualization for organizations that were previously concerned about transitional risk when moving images between x86 hardware or virtualization hypervisors (P2V, V2P, V2V).


Hints and Tips

Do you own these products? Download the hints and tips sheet for these products:
  • TBSM 4.1.0 and Later
  • OMEGAMON on z/VM and Linux
  • ITCAM for Application Diagnostics 7.1
  • TAD4D 7.2 - working with trace logs


Resources and Collaboration

Join the European IBM Tivoli Security User Group, May 20-21 in Berlin Germany for their annual face to face meeting. Learn more.


Download some of the hottest Security presentations
  • 10 Security User Group Presentations are ready to be downloaded. Be the 349th+ person to download one of them here.
  • 12 Security Presentations, many from IBM are ready for you to download here.
Tivoli Security Wikis available from IBM - check them out
  • Tivoli Access Manager for Enterprise Single Sign On: This wiki provides best practices, educational materials, example AccessProfiles, and other information about the Tivoli Access Manager for Enterprise Single Sign On product.
  • Tivoli Identity Manager: IBM Tivoli Identity Manager helps enterprises strengthen and automate internal controls governing user access rights.

Open Beta: Tivoli Role Modeling/Management
To expand upon IBM Tivoli's Identity and Access (IAM) governance capabilities, IBM is releasing beta code for two new projects through an open beta program: IBM Tivoli Security Role Modeling Assistant and IBM Tivoli Security Role Management Assistant. Learn more.


Trial Software: IBM Tivoli Access Manager for Enterprise Single Sign-On
Download a free trial of IBM Tivoli Access Manager for Enterprise Single Sign-On V8.0.1, which provides single sign-on for all Windows, Web, Java, mainframe and teletype applications, and is available on all major network access points, including Windows desktops, laptops, shared kiosks, Citrix servers, Microsoft Terminal Servers and Web portals. This complete end-point coverage allows end users to sign on from anywhere to the enterprise network with one password and get single sign-on access to all applications, even if access is through a browser from an Internet cafe. Download the trial software.


IBM X-ForceĀ® Threat Insight Quarterly
Designed to highlight some of the most significant threats and challenges facing security professionals today, this report is a product of IBM Managed Security Services and the IBM X-Force research and development team. Each issue focuses on specific challenges and provides a recap of the most significant recent online threats. Read the latest report.

Click here for more news and resources


In the News

Announcement: IBM Tivoli Security Information and Event Manager V2.0 provides a single integrated product for insider threat, audit and compliance management, and reporting.


IBM Wins Award for Best Security Company
SC Magazine recently named IBM as Best Security Company for 2010. This is in recognition of the extraordinary depth and breadth of IBM's security offerings, from managed services to identity and access assurance to IT development, as used to address more than seven billion security events every day. Read the Tivoli Beat article.


Track and Eliminate Internal Threats with IBM Tivoli
Two major security complexities faced by the enterprise today are regulation compliance initiatives and the potential for abuse by trusted insiders. Both are addressed by IBM Tivoli Security Information and Event Manager, which aggregates log data, analyzes it and reflects the analysis via dashboards and customizable reports. Learn more.


IBM Tivoli Security Solutions Generate Higher ROI from IT
IBM security solutions do more than improve security. They also generate superior ROI by reducing operational costs, increasing business agility, enabling compliance and supporting new services and business initiatives. Three compelling solutions - addressing identity and access management, data and application security and mainframe security management - make the business case for the IBM portfolio exceptionally clear. Read the article.


New White Papers

IBM Tivoli access management delivers market-leading foundational capabilities for strengthening identity, data and application security
This white paper explores the major access management scenarios that organizations face and shows how the IBM Tivoli access management portfolio can help organizations address these scenarios by applying industry-leading identity, data, and application security capabilities. Download the white paper.


Product Announcements/Withdrawals


Resources and Collaboration

Asset Management user groups are increasing! Sign up for one of the 37 Maximo local/industry user groups and the Global Asset Management/Maximo Virtual User Group. This virtual user group is open to all users of the Maximo product line.


Pulse presentations
Download presentations from Pulse 2010 for the Enterprise Asset Management stream.


Newsletter
Check out the latest issue of IBM Asset Management News, the eNewsletter for IBM asset management clients and business partners. Subscribe today!


Measuring and managing energy and thermal performance in the data center
IBM Maximo Asset Management for Energy Optimization helps to improve energy efficiency in the data center by visually mapping energy metrics and linking asset management with energy management data. Read the solution sheet.


Check out the recent question asked by your peers on the IBM Asset Management products through the Peer to Peer Knowledge Exchange.


In the News

IBM Updates Key Maximo Offerings
Several members of the Maximo Asset Management family have been updated to version 7.1.1. Updates include four revised solutions aimed at specific industries as well as enhanced solutions for asset configuration management and spatial visualization and relationship-tracking. Read the Tivoli Beat article.


Galveston National Labs Employs IBM Software to Help Fight Infectious Disease
In the fight against emerging infectious diseases, the Galveston National Laboratory (GNL), one of two National Institutes of Health funded bio-containment laboratories in the United States, is benefiting from IBM software to ensure the optimal performance of all equipment functioning within its facility. The GNL, which is dedicated to the study and prevention of emerging infectious diseases, will use IBM Maximo Asset Management Software to help automate, manage and ensure the performance of its 3,000 operating assets in one of the world's most complex medical research environments. Read the press release.


Read more Maximo new related articles here.


New White Papers

IT Asset Mgt Whitepaper: Capitalizing on the Software Asset Management Imperative
This whitepaper by analyst firm EMA described a renewed focus on Software Asset Management and the need for an automated and cohesive system - such as the Tivoli solution - to manage software assets.

IT Asset Mgt Whitepaper: IBM Tivoli Asset Discovery for z/OS -- Removing the Pain from Mainframe Asset Discovery
This whitepaper by analyst firm Pund-IT describes the challenges of understanding what applications are run in the mainframe environments and IBM's solution (TADz) to address these.

IT Asset Mgt Whitepaper: Asset Management: Reducing Costs, Improving Efficiency
This whitepaper by analyst firm Ptak Noel explores why asset management is of rising interest and how IT asset management has become a more powerful and interesting activity than ever before. It discusses real customer experiences in IT asset management and the benefits and ROI these customers have derived from the IBM solution.

IT Asset Mgt Whitepaper: Improving IT service delivery through an integrated approach to software asset management
This IBM white paper describes the challenges of managing software rights in increasingly complex environments and discusses how Software Asset Management (SAM) can make the entire process more efficient.

Read the Real time Asset Location Visibility Brief


New Demos/Videos

Staying on the Road with Telematics
IBM Maximo Asset Management, IBM Maximo for Transportation and IBM Maximo Asset Management Scheduler help you keep your critical assets on the road by leveraging telematic data that can harvested from smart devices, and know what you'll do about alarms when they do occur. Prioritize and schedule your work to accommodate the most valuable assets - and most importantly, have the experience and information that you gather contribute to a continued improvement process. Check out the demo.


Venetian Resort-Hotel-Casino Uses IBM Software to Manage Buildings and Facilities
Watch the video which shows how IBM Maximo software helps build a smarter Venetian resort.


New Manufacturing Demo: Flash overview of IBM Maximo asset management solutions for Manufacturing
Includes: Executive Point of View, Repair Depot Rebuild Asset, Condition Monitoring & Work Management, Service Management, and PLM Asset Management Integration.





New Case Studies


Resources and Collaboration

Check out a few of the Storage Pulse Presentations...click here.

Listen to the Pulse 2010 Storage Podcasts
Logicalis Interview Podcast


View the Tivoli Storage Blog from Pulse
Storage Management - Pulse 2010 VCUHS Interview
Read more.


Trial Software: IBM Tivoli Storage Manager FastBack
IBM Tivoli Software now offers a free 60-day trial version of Tivoli Storage Manager FastBack, IBM's continuous data protection and near-instant recovery solution for business-critical Windows servers. With TSM FastBack, you will be able to recover within a couple of minutes any amount of data, from any previous point-in-time, following almost any type of data loss. Learn more.


Improve efficiency, reduce costs and prevent outages with better z/OS storage management
Learn more on IBM Tivoli storage management solution for z/OS support storage administration and allocation, ICF catalog management, IBM Data Facility Storage Management Subsystem hierarchical storage (DFSMShsm) management, tape device sharing and stacking, and disaster recovery. Read the solution sheet.


In the News

Helping provide seamless data protection and recovery for critical Windows and Linux servers
Learn how IBM Tivoli Storage Manager FastBack provides a complete data protection and recovery solution for mission-critical applications, both in the data center and in remote or branch offices. Read the data sheet.



New Demos/Videos


Did you miss out on Pulse? View the Pulse 2010 YouTube Videos



Events



Product Announcements


IBM Announces Tivoli Storage Manager V6.2
On 19 March 2010, IBM released Tivoli Storage Manager V6.2, the next in a long line of enhancements to the leader in enterprise-wide data protection, unified recovery management and effective data reduction. Highlighting this release is the addition of source (client-side) data deduplication, tighter integration with TSM FastBack, enhanced support for virtual server environments, automatic deployment of Windows client upgrades, and improved automation and performance of back-end data management processing.

To learn more, click here.

To learn more about Tivoli Storage Manager, click here.

Details:
  • Source (Client-Side) Data Deduplication: Eliminates sending over the network the chunks of data that are already managed by the TSM Server, speeding backups and reducing bandwidth requirements. This is an excellent remote office backup solution for offices with a small number of servers, where the addition of a separate backup server is not justifiable.
  • Tighter integration with TSM FastBack: Further delivering on Unified Recovery Management, TSM FastBack servers and TSM FastBack for Workstations clients can now be managed directly by the TSM Admin Center. From a single user interface, you can now manage your end-to-end data protection and recovery infrastructure.
  • Enhanced support for Virtual Server Environments: Support for the VMware vStorage API and VSS snapshots in Microsoft Hyper-V give customers more choices and greater control of protecting and restoring data on virtual servers.
  • Automatic deployment of Windows Client Upgrades: Configurable policies and schedules for pushing client updates will help reduce administration time as well as the risk of errors that can occur when manually updating a large number of client systems.
  • Improved Automation and Performance of Back-End Data Management Processes: The TSM Server can now simultaneously perform several data management processes, including data migration, copy pool backup and copy active data; this can result in freeing up server resources for other tasks, including additional or more frequent backup job processing.




website address: http://www.tivoli-ug.org



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