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ASK THE EXPERTS

MARK THE DATE November 12th, 2009 for the next TUC Ask the Experts Online Jam!

What is the "Ask the Experts online Jam"?
The "Ask the Experts Online Jam" is a valuable opportunity for the YOU the Global Tivoli User Community (TUC) Members to connect with 50+ real world IBM experts on a range Tivoli products. These experts, many from IBM development, are recruited to answer your questions for a concentrated period of 12 hours. (8am eastern - 8pm eastern USA)

Our Ask the Experts Online Jam will included products like: ITM, ITCAM, SMCz, OMEGAMON, NetView for z/OS, most Netcool products, Tivoli Service Request Mgr, CCMDB, TADDM, Security products, Storage management products, Asset Management products and so much more!

Here's how it works in brief:
Step 1: A member has a question - usually fairly technical;
Step 2: The member will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: The member fills in a field on the "Ask the Experts online Jam" web application to submit the question.
Step 4: The member receives an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see.

To participate in this online jam session you must be a registered member of the TUC. Please register now!

Don't know what kind of questions to ask?
Click here for more information and to view the archives from previous ATE Jams.







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