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IBM Service Management for Communications Service Providers: These solutions improve the delivery of next generation content and application-based services, while managing the risks introduced when Service Providers expose their networks to third parties, new customers and technologies. Learn more...

ANNOUNCEMENTS:

1) What does the Intelliden Acquisition now unfold?
IBM Tivoli Netcool Configuration Manager V6.1 will be the first IBM branded release based on the Intelliden Product set and will be available August 1st 2010. IBM Tivoli Netcool Configuration Manager V6.1 is the next generation of intelligent networking solutions for network-driven organizations so they can control, manage, and scale their networks. Tivoli Netcool Configuration Manager V6.1 provides a best-in-class network automation solution for multivendor devices, for example, routers, switches, hubs, and firewalls. This powerful solution includes network configuration and change management, policy-based compliance management, and software upgrades.

With IBM Tivoli Netcool Configuration Manager V6.1, you can get improved operational efficiencies through greater automation and unified control plane for multivendor devices while preventing outages and helping to reduce mean time to repair. Tivoli Netcool Configuration Manager V6.1 is designed to meet the scalability and performance requirements of large and complex networks by providing greater standardization and adherence of organizational policies and industry best practices.

IBM Tivoli Netcool Configuration Manager V6.1 provides key integrations out of the box with IBM Tivoli Netcool/OMNIbus and IBM Tivoli Network Manager to enhance everyday workflows with configuration and compliancy data.

For more information click here.

2) Three NEW Virtual User Groups for this product space will start up in September 2010. Information will be posted here.

New white paper: This white paper examines service management for communications service providers. It describes key challenges, outlines IBM's approach to service management, and explores the key elements of IBM Service Management for CSPs. Register to download your copy today!

IBM Service Management Jams: Check out these now archived weekly interactive webcasts on the hottest Service Management topics, many of them oriented to the Telecommunications and Service Provider spaces:

• March 17, 2009: VoIP Now
• March 10, 2009: Pulse Report and Industry Launch Retrospective
• January 20, 2009: Maximize your ROI - Preview of the Pulse Service Provider Track
• December 6, 2008: Tivoli Network Performance Management - Convergence Strategy
• November 18, 2008: Consolidated Operations for Any Environment - Tivoli Leads the Way
• October 21, 2008: Buiness Event Processing: Planning for the Inevitable
• September 16, 2008: Customer Experience Management - The new frontier for telecommunications

Product News

• IBM Tivoli Netcool Performance Manager V1.1 offers Communication Service Providers and large enterprises a bundled performance management offering to address the needs and challenges of both fixed and mobile networks
• IBM Tivoli Netcool/Impact V5.1 delivers highly scalable analytics, event and service enrichment, advanced correlation, and operations automation
• IBM Tivoli OMNIbus and Network Manager V8.1 provides new pricing; IBM Tivoli Network Manager IP Edition V3.8 provides IPv6 and FIPS 140-2 support, increased efficiency, lower total cost of ownership
• IBM Tivoli Netcool/Webtop V2.2 delivers a flexible Web-based event management dashboard, IBM Tivoli Event Pump for z/OS V4.2 includes complete visibility into business services and console operations management

READ THE PRESS RELEASES:

• IBM Unveils Next Generation Service Delivery Framework to Help Communications Service Providers Thrive in an Interconnected World
• IBM Announces Service Management Industry Solutions to Help Companies Drive New Business and Consumer Services
• IBM Expands Software Interoperability Program For Tivoli Netcool Software
• Indonesian Telco Excelcomindo Pratama Leverages IBM Service Management Solutions to Proactively Detect and Resolve Network Problems
• IBM Extends Lead in Business Event Processing Software With New Products, Services
• IBM Helps People Stay Connected With New Software And Mobile Devices
• IBM Announces New Software Offerings for Growing Mid-Market Businesses
• IBM Moves to Number One in Service Assurance Software Revenue, According to Analyst Firm
• Nortel Offers Service Assurance Featuring IBM VoIP Management Software
• IBM Delivers New Software to Help Improve IP-Based Services

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