Members

Full Name: Carlos Alberto Alves Matias

Tivoli User Group Name: Tivoli Users Group - Mainframe - Brasil

Community Member Since: 2006

A little bit about yourself: I am from Brazil. I have a degree in Electronic Engineering and I have extensive experience in the systems analysis area , and Performance Management and Capacity Planning of mainframes. I have being working with performance monitors since 1984. Nowadays, I work with Tivoli OMEGAMON products at IBM since 2006.

Your Interests: Promote and share information and knowledge with other users about experience of using Tivoli products and services (mainframe environment).

Advice to TUG Leaders: Try to involve your members in the planning of user group meetings. Find out what their specific interests are.

Full Name: Sidney Faustinoni

Tivoli User Group Name: Grupo de Usuarios Tivoli Brasil-GuTiBr (Brazil Tivoli User Group)

Community Member Since: 2003

A little bit about yourself: Currently I am a Solution Architect Designer for Projects and I have more than 10 years experience in IT Management, enclosing networks, systems, applications and services.

Your Interests: Learn more about Tivoli Family's and its integrations to use in future projects.

Career interests: Work in IT projects as (Solution Designer, Project Manager and consultant) and grow my professional carrier to be manager and after director.

As a Leader, this is advice I'd give to other TUG Leaders: Keep your focus on learning more, to be improvise on projects, solutions, its decisions and your company.

What part of the TUG community has been the most beneficial to you?: For me the most benefit is the access to obtain about Tivoli's overall strategy and exchange experiences.

Full Name: Mauricio Angelino Massa

Current involvement in the TUC Community: User Group Leader

Country: Brazil

User Group: Grupo de Usuarios TSM Brasil - GuTSMBr (Brazil TSM User Group)

Member of the Global Tivoli User Community Since: 2007

A little bit about yourself: I have a Computer Engineer degree, and started my career on AIX support in 1997 (before that, I had a BBS at my home and own a small echomail network...). In 2000, I started working with Tivoli Storage Manager for an outsourcing company, and in mid-2001, joined IBM to work as a pre-sales specialist for TSM.

Your Interests:

Personal interests: Spending time with my family and working on my freshwater tanks.
Career interests:  

Advice to TUG Leaders: Keep the communication flow and try to engage customers to help lead the group, to increase its effectiveness as a true customer environment to exchange ideas.

What part of the TUG community has been the most beneficial to you? Use the local meetings to share experiences with customers and IBMers

Full Name: Alisson Amaro Quesada

Current involvement in the TUC Community: User Group Leader

Tivoli User Group Name: Tivoli Security Users Group Brasil

Community Member Since: 2009

A little bit about yourself: I have been working in Tivoli Security Since 2006 as IT Specialist.

Your Interests: Water Sports and Running

Why did you volunteer to become a Peer to Peer Knowledge Exchange Helper? And, what advice would you give to others who want to get involved with the TUC community? TUC is an excellent way to exchange experience and network with other Tivoli users. Being part of TUC brings advantages for the users company and for the user himself.

What advice do you have for getting the most value out of your TUC membership? The user should actively participate of TUC, posting in forums, going to the meetings, presenting in conferences, and participating in every opportunity.

Full Name: Keith Au

Tivoli User Group Name: Southern Ontario Tivoli User Group Community

Member Since: 2003

A little bit about yourself: Systems Management specialist working in a Tivoli Business Partner in Toronto, Canada.

Your Interests: System monitoring, automation and asset management

Advice to TUG Leaders: Establish a consistent meeting schedule and allow sufficient time to plan ahead. Our community prefers more technical topics and presentations on future product direction.

What part of the TUG community has been the most beneficial to you? Having the opportunity to provide feedback to the Tivoli product owners and support organizations.

Full Name: David McNeilly

Member of what Tivoli User Group: Southern Ontario Tivoli User Group

Community member since: 2002

A little bit about yourself: I have worked with Tivoli for the past 6 years and enjoy it very much. I mostly work with monitoring tools and have been installing and configuring ITM 6.1 recently. I enjoy the challenges put in front of me and like to see them worked through to successful completion.

Your Interests: Skiing, Gaming, Volleyball, Golf, Camping.

As a Leader, this is advice I'd give to other TUG Leaders: Try to engage members as much as possible.

What part of the TUG community has been the most beneficial to you? Networking and seeing what others are doing with Tivoli products.

Full Name: Mary Jane Pearson

Current involvement in the TUC Community: User Group Co-Leader

Country: Canada

User Group: Maximo for Service Providers

Member of the Global Tivoli User Community Since: January 2010

A little bit about yourself: I am from Ontario, Canada and I have a degree in Computer Science. For the later part of my career, I have been working in the software industry, focusing on Asset Management for 22 years. I have been an employee of The Createch Group for 10 years, and we are a AAA business partner. IBM needed assistance with the development of the Service Provider product, and I acted as the Project Manager for the development and QA of the first release of Service Provider.

Your Interests:

Personal interests: I spend time every year doing some form of mission work - building houses, working with the people in Africa, and helping out at local shelters.
Career interests: To continue assisting with the development and direction of Tivoli's Service Provider solution.

Advice to TUG Leaders:  

What part of the TUG community has been the most beneficial to you? We held our first meeting in conjunction with Pulse 2011 in Las Vegas. We had informative sessions given by Bo Batty, and a customer session on how they have used the Service Provider Module. These meetings are a great forum for receiving feedback for future product direction.

Full Name: Luc Roseberry

Tivoli User Group Name: Québec Tivoli User Group / Groupe des Utilisateurs Tivoli du Québec

Community Member Since: 2000

A little bit about yourself: I enjoy road bicycling and science.

Your Interests: Very interested in ITIL development.

As a Leader, this is advice I'd give to other TUG Leaders: Dream it, Do it!

What part of the TUG community has been the most beneficial to you? The Team behind it

Full Name: Rob Traill

Tivoli User Group Name: Southern Ontario Tivoli User's Group (SOTUG)

Community Member Since: 1998

A little bit about yourself: Currently employed at ADP Canada for over 3 years. Using Tivoli since 1998.

Your Interests:

Personal interests: family, jogging, politics, hockey & baseball.
Career interests: ITIL and the one day at a time building of the elusive holy grail in Systems Management!

As a Leader, this is advice I'd give to other TUG Leaders: Keep up the great work. Our local members are seeing more value in TUG's lately.

What part of the TUG community has been the most beneficial to you? Networking & finding other user's with similar issues as ourselves.

Full Name: Chuck Bandy

Current involvement in the TUC Community: Peer to Peer - Helping Hand

Country: USA

User Group:

• Airport Maximo User Group
• Education Maximo User Group - EDU MUG
• Florida Tivoli User Group
• FMMUG (Facility Management Maximo User Group)
• Global Maximo Oil/Gas User Group
• IBM Maximo Marine & Offshore User Group
• Maximo ITSM User Group
• Maximo Transportation User Group
• Maximo Utility Working Group
• McSIG (Maximo calibration Special Interest Group)

Member of the Global Tivoli User Community Since: 2006

Current job title/Tivoli product experience: Maximo Principal Sales Engineer - IBM Certified Deployment Professional for Maximo v5, v6 EAM & Maximo v6 ITSM, ITIL Foundation v3 certified. Have 15 years Maximo experience as implementor and pre-sales.

Interest outside of your work: Sports Cars, musician using Guitar & Keyboards, Family

Why did you volunteer to become a Peer to Peer Knowledge Exchange Helper? And, what advice would you give to others who want to get involved with the TUC community? Provide some knowledge nuggets when possible. And, suggest subscribing to reminders and newsletter to benefit most from ongoing events

What advice do you have for getting the most value out of your TUC membership? Visit often and take advantage of tools and broadcast meetings

Full Name: Ross Battaglia

Current involvement in the TUC Community: User Group Leader

Country: USA

User Group: Hawaiian Tivoli Users Group

Member of the Global Tivoli User Community Since: 2001

A little bit about yourself:  

Your Interests:

Personal interests: forward to the day that I don't have to work anymore.
Career interests: forward to the day that I don't have to work anymore.

Advice to TUG Leaders: Get excited... Get involved... Be the advocate for your Group.

What part of the TUG community has been the most beneficial to you? Meeting and listening to new members.

Full Name: Rick Crory

Tivoli User Group Name: Northern California Maximo User Group (NorCalMUG)

Community Member Since: April 2007

A little bit about yourself: Co-founder of a small business enterprise, Crory & Associates, that provides high-quality, cost-effective consulting services to both public and private sector clients.

Your Interests: Family, Fun and Wine

Advice to TUG Leaders: Communication, Communication, Communication

Full Name: Celeste Grone

Current involvement in the TUC Community: Co-leader of the Central Ohio Tivoli Users Group, Co-leader of the Global Virtual Tivoli Storage User Group, GTUG council member and leader of the GTUG Storage Sub council

Country: United States

User Group: Central Ohio TSM User Group

Member of the Global Tivoli User Community Since: 2004

A little bit about yourself: I am from Columbus, Ohio and currently reside here, although have lived abroad. I have worked in the IT field for 30 years, functioning in many different roles. For the past 10 years, I have supported the Backup and Recovery environment at OhioHealth, a large healthcare organization. I work with Tivoli Storage Manager and related products. I am ITIL v3 Certified and serve as the alternate Capacity Manager on the Process Council at OhioHealth. I am married with two daughters, one son (daughter-in-law), and a granddaughter.

Your Interests:

Personal interests: I enjoy family, ice skating, swimming, running, including marathons, and wine tasting.
Career interests: I would like to continue to publish technical documents, further the maturity of ITIL processes, and to expand the role of Tivoli products.

Advice to TUG Leaders: Your TUG members are your most valuable asset -- allow them to be the presenters at each meeting and to get more involved in all aspects of the TUG.

What part of the TUG community has been the most beneficial to you? Networking with other members.

Full Name: Rachel Levov

Tivoli User Group Name: Tri-State Tivoli User Group (TS-TUG)

Community Member Since: 2000

A little bit about yourself: Worked at CIGNA for 22 years, supported Systems Management tools for about 8 years.

Your Interests: Family, spending time at the beach

As a Leader, this is advice I'd give to other TUG Leaders: Keep your meetings interesting and request feedback from your members.

What part of the TUG community has been the most beneficial to you? Meeting other companies that are implementing the same tools and discussing our highs and lows.

Full Name: Bill Maloney

Current involvement in the TUC Community: I am the Tivoli Education representative to the Global Tivoli User Community Council. In this role, I ....

Project manage the Training at TUGs program.

Attend monthly Global Tivoli User Group Council meetings and all other opportunities to interact with GTUG to contribute and improve TUG use of Tivoli Education.

Own all Education related feedback, requests and problems from the Tivoli User Group Council and handle appropriately.

Update the Tivoli Education Zone web page of the Tivoli User Community Web site

Submit Tivoli Education related articles for the Tivoli User Community Newsletter

Country: USA

User Group: Central Texas Tivoli User Group

Member of the Global Tivoli User Community since: 2005

Current job title/Tivoli product experience: Online Training Delivery Architect, Senior Instructor, Project Manager

I do not have technical expertise with any particular Tivoli products. My role for the TUC is to answer Education related questions and concerns for all Tivoli products.

Interest outside of your work: My family, motorcycling, poker

Why did you volunteer to become a Peer to Peer Knowledge Exchange Helper? And, what advice would you give to others who want to get involved with the TUC community?
I registered for the Peer to Peer Knowledge Exchange to make TUC members aware that there is someone available to them to answer any and all Tivoli Education related questions and concerns.

Full Name: Michael Moore

Current involvement in the TUC Community: User Group Leader

Country: USA

User Group: Gateway Users of Tivoli Storage (G.U.T.S)

Member of the Global Tivoli User Community Since: 2005

A little bit about yourself: Currently employed by Levi, Ray & Shoup, Inc. as a Systems Engineer with my main responsibility as the SME for Tivoli Storage Products.

Your Interests:

Personal interests: I enjoy spending time with my family camping and scuba diving, and going 4 Wheeling with my son.
Career interests: Continue to expand my skills and at some point move into a project management position.

Advice to TUG Leaders: Give yourself plenty of time to plan your meetings. Use your IBM resources!

What part of the TUG community has been the most beneficial to you? The most beneficial would be hard to pin point. I have benefited in several ways. From learning to manage a user group, which I had never done, to learning from the meeting presenters.

Full Name: Karen Nickelson

Tivoli User Group Name: Tivoli North Central User Group

Member Since: December 1996 - co-founded the group in 1998

A little bit about yourself: I've been working in IT for a long, long time. Started out as a mainframe programmer, moved on to mainframe systems administrator and then to working manager for system administration for mainframes and distributed systems, moving into product evaluations and implementations for enterprise systems from there; Tivoli being one of those became my focus. I am now working for a consulting firm called KSNICKEL Consulting, which has a focus on implementing IBM ITIL solutions; along with a few other complimentary products.

Your Interests: I love to travel to exciting new places and meet new people and experience new cultures. People, food, drink, hiking... traveling off the beaten path... but savoring the experience... especially love Italy and France... but lots of other places to explore... just too little time...

Advice to TUG Leaders: Work with user group members and IBM account teams to try to gather information on topics of interest to TUG members... It's hard to plan meetings and get good turn-outs... take advantage of some of the sponsors and give-aways for the meetings... advertise meetings alot before hand...talk to members at the meetings... introduce yourself and try to gather information on what people would like to do... take advantage of IBM classes and other offers...

Full Name: Michael Norton

Current involvement in the TUC Community:  

Country: USA

User Group: The Global Asset Management/Maximo Virtual User Group

Member of the Global Tivoli User Community Since: Mar 10, 2009

A little bit about yourself: Maximo Asset Management Expert

Your Interests:

Personal interests: Rugby
Career interests: Maximo

Advice to TUG Leaders: Engage the other users to expand the use of the TUG.

What part of the TUG community has been the most beneficial to you? Networking

Full Name: Daniel Roscigno

Current involvement in the TUC Community: Helping Hand for Tivoli Netcool Products

Country: USA

User Group: I don't have a specific group, until very recently I was travelling all of the time. Now I am in Chicago quite a bit, but I do not see a local group (other than a Maximo group).

Member of the Global Tivoli User Community Since: 2008

Current job title/Tivoli product experience: Global Consulting Technical Enablement Specialist and Omnibus and Service Quality Manager SME

Interest outside of your work: I am learning to play guitar, like to travel, have a family and two dogs.

Why did you volunteer to become a Peer to Peer Knowledge Exchange Helper? And, what advice would you give to others who want to get involved with the TUC community? There are many people in the Tivoli community (both inside and outside of IBM) who have a wealth of knowledge. If we all shared our knowledge and experience we could make our jobs easier and improve our work/life balance. Besides, I like to be the center of attention. Everyone who works with Tivoli products should check out TUC, you already have something in common with the rest of us and there are some really helpful people here.

What advice do you have for getting the most value out of your TUC membership? Be friendly, ask questions, and share your experience.

Full Name: Edward Struebing

Tivoli User Group Name: North Central User Group

Community Member Since: August 23rd, 2006

A little bit about yourself: Husband, Father of 2, Christian

Your Interests: Spending time with my family and friends.

Advice to TUG Leaders: It works great having a co-Leader!

Full Name: Ron Wallace

Tivoli User Group Name: Maximo Utility Working Group

Member Since: 1998

A little bit about yourself: I have worked with Maximo Asset Management since its beginning in 1985 and during this time I have worked closely with many of the over 300 utilities who use Maximo to manage their asset.

Your Interests: I enjoy sailing to Martha Vineyard and the surrounding islands, running along the coast and maintaining my "this old house"

Advice to TUG Leaders: Make sure the users have a strong voice in the content of the meetings, have a steering committee of users, use survey forms at each meeting and remember attendees get significant benefit from speaking with eachother and sharing experiences so leave time in the agenda for networking

Full Name: Charlie Wolfe

Tivoli User Group Name: Ohio Valley Tivoli User's Group

Community Member Since: 2005

A little bit about yourself: I have been working with the Tivoli Monitoring product suite for about 4 years now. I have a background in database administration and design, specializing in DB2 UDB.

Your Interests: When I am not working you can usually find me playing tennis, running, or on a ski trip. I really love to travel to interesting places, I am currently looking to visit Australia, Italy, and British Columbia. I also am currently training to run a marathon.

As a Leader, this is advice I'd give to other TUG Leaders: Encourage as much participation from the members as possible. Have informal discussions and customer presentations. These tend to be more valuable than just having IBM present.