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 Maximo ITSM User Group
Contact: [ Melody Bienfang ] [ Jeff Brown ] [ Community Manager ] (*)
Cities covered: All
Group Detail:
The purpose of the group is to share information among IBM clients using Maximo to do IT Service Management and IT Asset Management. Another goal is to leverage and build upon the vendor-client relationship by utilizing meetings and conference calls to provide two-way communication between IBM and the group members.
IBM contact: Melody Bienfang
IBM email: mbienfan@us.ibm.com
* UG leaders' email addresses should only be used for requesting UG information or meeting information.
Upcoming / Most Recent Meetings:
Date: Sep 14th, 2010 
Meeting time: 10:00 AM - 11:00 AM EDT
Meeting location: Conference Call 10:00 AM - 11:00 AM EDT
Call 1-877-421-0038 and use PIN: 677256
Meeting topic: Tivoli Tool Reporting (e.g. TSRM, TAMIT, CCMDB)
Agenda:
Summary:
Pam Denny from IBM will share how the TPAE based tools such as TSRM, TAMIT and CCMDB are strategically aligned towards reporting in tools such as Crystal, Birt, Cognos, etc. This is not an in-depth technical discussion.
Directions:
Please arrive by 10:00 AM EDT and remember to use mute when you are not speaking. The slides will be available to download on the user group website.
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