TUC Forums

TUC Forums are a brand new addition to this website. Be one of the first to take advantage of this new opportunity and lead discussions with TUC members from all over the world on any Tivoli related topic of your choice by starting your own forum today! Click here to request your own forum.

WELCOME to the TUC Forums! This collaboration tool is available to all Global Tivoli User Community members to collaborate on topics of interest including Tivoli products, specific user groups, etc. Participation is easy, all you need is your community profilename. If you haven't done so yet, update your profile and create your community username now.

Forum guidelines^*
Good internet etiquette -- also known as "netiquette" -- will help keep forums free of conflict, arguments and other pettiness that can drive internet users away from reading or posting on the forum.

Consider the following internet forum guidelines for etiquette.

• Avoid typing in all caps or all bold, as this is the equivalent to yelling on an internet forum.
• Avoid posting extremely long forum posts on a regular basis.
• Read all of the posts in the thread before posting on the internet forum. This will help forum participants avoid repeating points that have already been discussed in depth.
• Do not "hijack" forum threads. Stay on topic and avoid directing the thread away from the current line of conversation, particularly if the original poster is seeking an answer to a question. If you'd like to discuss a different issue or problem, it's best to start a new thread on the forum.
• Avoid derogatory remarks about fellow forum participants; if a forum participant has a problem that they'd like to address with another individual, it's best to discuss the issue off-forum rather than in a more public forum setting.
• When posting on a professional forum, like a forum for writers of a website, it's best to avoid derogatory remarks about the website, website staff, etc. Remember, there's a fine line between constructive and non-constructive criticism in many cases, and those lines can be blurred on the web due to the absence of indicators like tone of voice, facial expressions, etc.
• Remember your audience. Who's reading the web forum? It's important to keep this in mind when making forum posts, as some forum discussions may be inappropriate depending on the forum audience.
• Use emoticons and other symbols to indicate tone. When posting on an internet forum, there is an absence of indicators that help one to decipher tone and the forum poster's intention. In the absence of valuable voice tone, body language, facial expressions and other social cues, emoticons and symbols (smiley face, or "*smile*") can help make tone and intention clear to other forum participants.

^*From "Tips for Good Web Forum Etiquette", suite101®.com

Forum Moderators
The moderators are users of the forum who are granted access to the posts and threads of all members for the purpose of moderating discussion (similar to arbitration) and also keeping the forum clean (neutralizing spam and spambots etc). Moderators have access to all posts and threads in their area of responsibility. Moderators also answer users' concerns about the forum, general questions, as well as respond to specific complaints. They also can do anything to lend a helping hand to a user in need. Common privileges of moderators include: deleting, merging, moving, and splitting of posts and threads, locking, renaming, stickying of threads, banning, suspending, unsuspending, unbanning, warning the members, or adding, editing, removing the polls of threads.

Essentially, it is the duty of the moderator to manage the day-to-day affairs of a forum or board as it applies to the stream of user contributions and interactions. The relative effectiveness of this user management directly impacts the quality of a forum in general, its appeal, and its usefulness as a community of interrelated users.

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