Webcasts
Support Technical Exchanges (STE)
Got questions on Tivoli products? Tivoli has answers to increase your effectiveness of the Tivoli products and services!
Attend a scheduled Support Technical Exchange (STE) on various Tivoli topics and get many of your questions answered. The STE program provides 2-way discussions with Development Engineers, Consultants and other SMEs about product information, deployment and trouble-shooting tips or any other technical Tivoli topic you would like to learn more about.
3 Step process for a Tivoli Support Technical Exchange
- Review the schedule at the STE (Support Technical Exchange) website.
- Find a topic of interest and select "Show call-in information".
- Add this information to your calendar or planner.
All STEs are available for Replay, if you are not able to attend the scheduled date.
Maximo Mondays - Webcasts
Maximo Mondays are now enfolding into the IBM Service Management Jams. The next scheduled Asset Management Jam will be January 27, 2009: "Enterprise Asset Management in 2009". Sign Up Now or Learn more about the Jam sessions.
Online Jams
Ask the Expert online Jam session
A special thank you to all of the IBM experts who worked feverishly to achieve our biggest and most successful Ask the Experts Online Jam (ATE) to date! 80+ IBM experts were available during our November 12th ATE which resulted in 330 questions being answered. Check out the archive list of Q&A.
What is the “Ask the Experts online Jam”?
The “Ask the Experts online Jam” is a valuable opportunity for the Global Tivoli User Community (TUC) Members to connect with real world experts on a range of Tivoli products. These experts, many from IBM development, are recruited to answer member questions for a concentrated period of 12 hours.
During our Ask the Experts Online Jam session we included products like: ITM, ITCAM, SMCz, OMEGAMON, NetView for z/OS, most Netcool products, Tivoli Service Request Mgr, CCMDB, TADDM, Security products, Storage management products, Asset Management products and so much more!
Here's how it works in brief:
Step 1: A member has a question – usually fairly technical;
Step 2: The member will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: The member fills in a field on the “Ask the Experts online Jam” web application to submit the question.
Step 4: The member receives an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
Please check back here soon for more detailed information on the topics and experts for our next online jam coming soon in 2010.
IBM Service Management Jams, LIVE webcasts
The Security Jam, February 4-9, 2010
Join the online 5-day Global Security Brainstorming with leading experts & decision makers
REGISTER NOW
What is the Security Jam?
A five day virtual conference featuring online keynote contributions from world leaders and participants like you logging on from around the world. NGOs, civil society, security & defence practitioners, leading political and military figures, think tanks, academics and journalists will interact online, from anywhere in the world, to build concrete solutions together.
What is the ultimate goal?
The results of the Jam will include key recommendations and innovative ideas on how to make our world a safer place. They will be presented to the leaderships of the EU and NATO, among others, at an official event in April 2010. This influential report will also be sent to 50,000 people. These decision makers are eager to hear your views at a time when a great deal of strategic thinking is taking place.
Who else is taking part?
Several thousand people around the globe are expected to join our VIPs, who include:
Ambassador Kai Eide, United Nations Special Representative to Afghanistan
Admiral James Stavridis, NATO Supreme Allied Commander Europe
Josette Sheeran, Executive Director, United Nations World Food Programme (WFP)
General Håkan Syrén, Chairman, European Union Military Committee
Carl Bildt, Foreign Affairs Minister of Sweden
Professor Paul Collier, Oxford University author of The Bottom Billion
General Henry Anyidoho Special Representative for the AU-UN Hybrid operation in Darfur Jaap de Hoop Scheffer, Former Secretary General of NATO
For a full list, please visit
www.securityjam.org
NEW! EZ registration and a very cool new Jams eMedia Center web page!
Register here on the NEW eMedia Center for IBM Service Management Jams:
Free eMedia Center features:
- Upcoming live Jams
- On-demand Replays, available 24 hours after each live Jam, are especially convenient for those in EMEA and AP.
- Free downloadable PDFs of Jam slides when you launch the replay
- Free downloadable Jams podcasts when you click on a specific Jam in the archive
- Related Resources: trial software, white papers, analyst reports, more*
*Some Related Resources may require visitors to register with ibm.com and to answer three simple multiple-choice questions.
IBM/Tivoli wants to make sure they're covering the topics that you find useful, so send your suggestions and ideas to tivmkg@us.ibm.com
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