Webcasts
Support Technical Exchanges (STE)
Got questions on Tivoli products? Tivoli has answers to increase your effectiveness of the Tivoli products and services!
Attend a scheduled Support Technical Exchange (STE) on various Tivoli topics and get many of your questions answered. The STE program provides 2-way discussions with Development Engineers, Consultants and other SMEs about product information, deployment and trouble-shooting tips or any other technical Tivoli topic you would like to learn more about.
3 Step process for a Tivoli Support Technical Exchange
- Review the schedule at the STE (Support Technical Exchange) website.
- Find a topic of interest and select "Show call-in information".
- Add this information to your calendar or planner.
All STEs are available for Replay, if you are not able to attend the scheduled date.
Maximo Mondays - Webcasts
Maximo Mondays are now enfolding into the IBM Service Management Jams. The next scheduled Asset Management Jam will be January 27, 2009: "Enterprise Asset Management in 2009". Sign Up Now or Learn more about the Jam sessions.
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Online Jams
Ask the Expert online Jam session
A special thank you to all of the IBM experts who worked feverishly to achieve our biggest and most successful Ask the Experts Online Jam (ATE) to date! 80+ IBM experts were available during our November 12th ATE which resulted in 330 questions being answered. Check out the archive list of Q&A.
What is the “Ask the Experts online Jam”?
The “Ask the Experts online Jam” is a valuable opportunity for the Global Tivoli User Community (TUC) Members to connect with real world experts on a range of Tivoli products. These experts, many from IBM development, are recruited to answer member questions for a concentrated period of 12 hours.
During our Ask the Experts Online Jam session we included products like: ITM, ITCAM, SMCz, OMEGAMON, NetView for z/OS, most Netcool products, Tivoli Service Request Mgr, CCMDB, TADDM, Security products, Storage management products, Asset Management products and so much more!
Here's how it works in brief:
Step 1: A member has a question – usually fairly technical;
Step 2: The member will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: The member fills in a field on the “Ask the Experts online Jam” web application to submit the question.
Step 4: The member receives an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
Please check back here soon for more detailed information on the topics and experts for our next online jam coming soon in 2010.
IBM Service Management Jams, LIVE webcasts
NEW! EZ registration and a very cool new Jams eMedia Center web page!
Register here on the NEW eMedia Center for IBM Service Management Jams:
Free eMedia Center features:
- Upcoming live Jams
- On-demand Replays, available 24 hours after each live Jam, are especially convenient for those in EMEA and AP.
- Free downloadable PDFs of Jam slides when you launch the replay
- Free downloadable Jams podcasts when you click on a specific Jam in the archive
- Related Resources: trial software, white papers, analyst reports, more*
*Some Related Resources may require visitors to register with ibm.com and to answer three simple multiple-choice questions.
IBM/Tivoli wants to make sure they're covering the topics that you find useful, so send your suggestions and ideas to tivmkg@us.ibm.com
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Conferences and Seminars
Pulse 2010 is coming! Mark your calendars for next year's Pulse conference - February 21-24, 2010 at the MGM Grand hotel in Las Vegas. Registration is LIVE. Login now and visit the TUC Member Benefits page to get the discount code the Tivoli User Community members. (discount of $400 when registering!)
Tivoli Workload Scheduler planning functions using planman
You are invited to an exclusive conference call &: web presentation on Friday, March 5th 2010
Warren Gill, Tivoli Technical Evangelist will lead a discussion about Tivoli Workload Scheduler planning and forecasting functions using the built in plan manager tool.
Agenda: March 5th, 2010 - All Times EST
| 9:00am - 9:10am |
Review Agenda & Introduce Presenters |
| 9:10am - 10:00am |
Planning with planman |
| 10:00am - 10:45am |
Open Q&A
- What's on your mind?
- How can we help you?
- What challenges are your facing?
|
If you have anything that you would like us to cover, please send a note prior to March 1st to frank.hicks@us.ibm.com
Location: https://www.lotuslive.com/en/join?schedid=2315518
Password: TWS2010
Audio Conference Dial-In: 888-982-7290 (US Only), +011-212-519-0828 (outside of US)
Participant passcode: TWS 2010
Registration: Please Pre-Register to ensure access to the presentation. Send email to events@us.ibm.com Include event date, your name, title, company, and contact info.
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Technical
FREE Online training for TUC Members!
Coming soon
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