Events
Webcasts
Support Technical Exchanges (STE)
Got questions on Tivoli products? Tivoli has answers to increase your effectiveness of the Tivoli products and services!
Attend a scheduled Support Technical Exchange (STE) on various Tivoli topics and get many of your questions answered. The STE program provides 2-way discussions with Development Engineers, Consultants and other SMEs about product information, deployment and trouble-shooting tips or any other technical Tivoli topic you would like to learn more about.
3 Step process for a Tivoli Support Technical Exchange
- Review the schedule at the STE (Support Technical Exchange) website.
- Find a topic of interest and select "Show call-in information".
- Add this information to your calendar or planner.
All STEs are available for Replay, if you are not able to attend the scheduled date.
Maximo Mondays - Webcasts
Maximo Mondays are now enfolding into the IBM Service Management Jams. The next scheduled Asset Management Jam will be January 27, 2009: "Enterprise Asset Management in 2009". Sign Up Now or Learn more about the Jam sessions.
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Online Jams
SAVE THE DATE November 12th, 2009 for the next TUC Ask the Experts Online Jam!
Ask the Expert online Jam session
A special thank you to the 50+ IBM experts who were available during our June 11th Ask the Experts Online Jam session and answered over 200 questions from our members! Check out the archive list of Q&A.
What is the “Ask the Experts online Jam”?
The “Ask the Experts online Jam” is a valuable opportunity for the Global Tivoli User Community (TUC) Members to connect with real world experts on a range of Tivoli products. These experts, many from IBM development, are recruited to answer member questions for a concentrated period of 12 hours.
During our Ask the Experts Online Jam session we included products like: ITM, ITCAM, SMCz, OMEGAMON, NetView for z/OS, most Netcool products, Tivoli Service Request Mgr, CCMDB, TADDM, Security products, Storage management products, Asset Management products and so much more!
Here's how it works in brief:
Step 1: A member has a question – usually fairly technical;
Step 2: The member will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: The member fills in a field on the “Ask the Experts online Jam” web application to submit the question.
Step 4: The member receives an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
Please check back here soon for more detailed information on the topics and experts for our next online jam on November 12th, 2009.
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IBM Service Management Jams, LIVE webcasts
New series of live complimentary webcasts customized for users, Partners and the business community. These weekly webcasts will provide the very latest in thought leadership, solution deep dives and real-world experiences aimed at those managing the IT, service delivery and operational infrastructures of all kinds - across every major industry.
Jam session start at 12:00 noon EDT for 1 hour! (30 min Presentation 30 min Q&A)
NEW! EZ registration and a very cool new Jams eMedia Center web page!
Register here on the NEW eMedia Center for IBM Service Management Jams:
Free eMedia Center features:
- Upcoming live Jams
- On-demand Replays, available 24 hours after each live Jam, are especially convenient for those in EMEA and AP.
- Free downloadable PDFs of Jam slides when you launch the replay
- Free downloadable Jams podcasts when you click on a specific Jam in the archive
- Related Resources: trial software, white papers, analyst reports, more*
*Some Related Resources may require visitors to register with ibm.com and to answer three simple multiple-choice questions.
IBM/Tivoli wants to make sure they're covering the topics that you find useful, so send your suggestions and ideas to tivmkg@us.ibm.com
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Conferences and Seminars
Pulse Comes to You brings the excitement, education, and experience of our global conference, Pulse 2009 to your city!
Attend Pulse Comes to You to learn how a dynamic infrastructure through service management can combine your business and IT infrastructures to make you – and the planet – smarter. Industry thought leaders will demonstrate how you can achieve short- and long-term objectives by integrating business and IT assets so you can respond quickly to change, effectively manage all your assets, and deliver quality service. IBM invites you to gain valuable insights, share information, and network with peers while exploring the latest IBM Service Management solutions. Attend Pulse Comes to You and learn how to take full advantage of IBM Service Management to achieve your business goals. Sign up today.
Confirmed locations as of February 2009:
| June 3 |
Belgium |
| June 9 |
Korea |
| June 29-30 |
Australia/New Zealand - Melbourne |
| |
More locations to be scheduled soon in each Geography.
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Save the Date August 23-28, SHARE in Denver
At SHARE in Denver, August 23-28 at the Colorado Convention Center, we're stepping into your world and offering the information you need to thrive in an enterprise environment. During SHARE, you'll have the opportunity to:
- Evaluate processes
- Look at future needs and how they can be fulfilled
- Gain a competitive advantage and step ahead of the competition
- Enjoy one-on-one networking with leading vendors
- Discuss topics that are of concern to you and your organization
- And much more!
Mark SHARE in Denver on your 2009 calendar and begin justifying your attendance. Enjoy registration and travel savings by booking in advance! The Registration Form is now available on SHARE.org as well as access to the official SHARE Housing Channel with negotiated rates at the Hyatt Regency Denver.
Final Call
The SHARE in Denver Call for Presentations closes next Friday, April 3. If you have best practices or an innovative idea you would like to share with your peers, submit your presentation proposal today!
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Technical
Register Now for the June 17th Free IBM Tivoli Netcool Impact and Netcool Omnibus Training for Tivoli User Group Members
Due to the highly successful free one day web based WebTop training session held last year the TUC is now planning 3 more sessions for this year. The first session will be June 17th and will feature Omnibus and Impact setup and failover configurations.
The first segment will run from 9 to 12 Central time and will cover the following topics:
Impact Installation and Configuration • Backup and Deployment • Impact Architecture • Impact Self Monitoring • Installation • Server Maintenance and Configuration • Impact Administration • Clustering and Failover
The second segment will run from 1 to 4 Central time will focus on IBM Tivoli Netcool Omnibus and the following topics:
Failover and Failback • Virtual ObjectServer • Failover Process • Failback Process • Configuring Interfaces for Failover • Within the nco_xigen GUI • Configuring Client Process Failover • Configuring Failback Properties • Failover Architectures • Architecture Considerations • The Proxy Server • Running the Proxy Server • Using Netcool/Webtop • Hierarchical Architectures • Desktop ObjectServer Architecture • Configuring Desktop ObjectServer Architecture • Configuring Dual Server Desktops • Data Storage • Region Storage and Physical Checkpointing • Deduplication • Deduplication Behavior • Discussion around Data Storage • Discussions an Additional Content (time permitting) • Additional discussion/content around OMNIbus Architecture
The session will be recorded for later playback. Please register to attend now
Be sure to check back here , the next two sessions will be offered in mid-September and mid-November and will feature topics around ITM and TPM/TCM.
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IBM Tivoli Netcool/Webtop 2.0 Fundamentals
Listen to the June 18th 2008 recording
Description
IBM Tivoli Netcool/Webtop 2.0 Fundamentals is a 2-day intensive course designed for the system administrator responsible for installing, configuring, customizing and administering world class IT visual management services products. We have taken a two day classroom WebTop class and tailored it for a one day web based presentation. The topics covered are listed below.
Unit 1: Introduction to Netcool/Webtop 2.0
Unit 2: Netcool/Webtop Development
Unit 3: Active Event List Configuration
Unit 4: Netcool GUI Foundation Webtop Page Development
Unit 5: Managing Users
Unit 6: Security Manager Installation
Unit 7: Security Manager Administration
Unit 8: Security Manager Backup
Unit 9: Security Manager Failover
Unit 10: Webtop Installation and Licensing
Unit 11: IBM Tivoli Netcool/Webtop 2.0 Administration
After completing this course, students will understand how to install and use Netcool/Webtop 2.0.
Instructor
Stephen Meyers
IBM/Tivoli Senior Instructional Designer - Network Performance Learning Facilitator
Link to Access the Recording
If you have
not registered for this event, please use the following link to register. Once registered you will be connected to the recording immediately.
https://asp22.centra.com:443/Reg/main/00000000f6ac0b0119890255b60077c5/en_US
The session password is w3bt0p
If you have already
registered for the live event, access the recording directly via the following link.
https://asp22.centra.com:443/GP/main/00000000f6ac0b0119890255b60077c5
The session password is w3bt0p
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