Events

Date Event Type Event Name Location
 
September
14 Sep STE IBM Tivoli OMEGAMON® XE for z/OS from Installation to Troubleshooting Part 1  
14 Sep Seminar Pulse Comes to You Hartford, CT
15 Sep Seminar Pulse Comes to You Novi, MI
15 Sep Seminar Pulse Comes to You Vancouver, Canada
15 Sep STE ITM Situation and Troubleshooting  
16 Sep STE IBM Support Portal Overview for IBM ISS Customers  
16 Sep STE Discovery deep dive on Connectivity, Various Topology Layers and Topoviz/GUI Representation  
20 Sep STE Event Types and Event Classes in TSOM  
21 Sep STE IBM Tivoli OMEGAMON® XE for z/OS from Installation to Troubleshooting - Part 2  
23 Sep Seminar Pulse Comes to You Philadelphia, PA
23 Sep STE IBM Tivoli Composite Application Manager for WebSphere z/OS  
23 Sep STE IBM Support Portal Overview for IBM ISS Customers (repeat session)  
28 Sep STE Configuration Items: from TADDM to CCMDB  
 
October
4-8 Oct Conference European Tivoli Technical Conference 2010 Dresden, Germany
14 Oct STE Managing Your Configuration Items  
26 Oct STE CCMDB Troubleshooting  
 
November
4 Nov STE Configuration Items: from TADDM to CCMDB  
 

 
Ongoing Seminar The Technical Briefings
More info

 

Webcasts

Support Technical Exchanges (STE)
Got questions on Tivoli products? Tivoli has answers to increase your effectiveness of the Tivoli products and services!

Attend a scheduled Support Technical Exchange (STE) on various Tivoli topics and get many of your questions answered. The STE program provides 2-way discussions with Development Engineers, Consultants and other SMEs about product information, deployment and trouble-shooting tips or any other technical Tivoli topic you would like to learn more about.

3 Step process for a Tivoli Support Technical Exchange

  1. Review the schedule at the STE (Support Technical Exchange) website.
  2. Find a topic of interest and select "Show call-in information".
  3. Add this information to your calendar or planner.

All STEs are available for Replay, if you are not able to attend the scheduled date.

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Online Jams

ATEGet your technical questions ready for the next Ask the Experts Online Jam on November 9th, 2010

Archive now available. Click here to view.

What is the “Ask the Experts online Jam”?
The “Ask the Experts online Jam” is a valuable opportunity for the Global Tivoli User Community (TUC) Members to connect with real world experts on a range of Tivoli products.  These experts, many from IBM development, are recruited to answer member questions for a concentrated period of 12 hours.

In our previous Ask the Experts Online Jam session we included products like: ITM, ITCAM, SMCz, OMEGAMON, NetView for z/OS, most Netcool products, Tivoli Service Request Mgr, CCMDB, TADDM, Security products, Storage management products, Asset Management products and so much more!

Here's how it works in brief:

    Step 1: A member has a question – usually fairly technical;
    Step 2: The member will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
    Step 3: The member fills in a field on the “Ask the Experts online Jam” web application to submit the question.
    Step 4: The member receives an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see.

To participate in this online jam session you must be a registered member of the TUC. Please register now!

 

IBM Service Management Jams, LIVE webcasts

 

NEW! EZ registration and a very cool new Jams eMedia Center web page!
Register here on the NEW eMedia Center for IBM Service Management Jams:
Free eMedia Center features:

  • Upcoming live Jams
  • On-demand Replays, available 24 hours after each live Jam, are especially convenient for those in EMEA and AP.
  • Free downloadable PDFs of Jam slides when you launch the replay
  • Free downloadable Jams podcasts when you click on a specific Jam in the archive
  • Related Resources: trial software, white papers, analyst reports, more*
*Some Related Resources may require visitors to register with ibm.com and to answer three simple multiple-choice questions.

IBM/Tivoli wants to make sure they're covering the topics that you find useful, so send your suggestions and ideas to tivmkg@us.ibm.com

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Conferences and Seminars

 

The European Tivoli Technical Conference 2010 objective is to help you achieve excellence while delivering quality services more efficiently. We are offering plenty of hands-on instruction in our IT labs that will help you create a more effective IT organization. You'll see first-hand how these solutions enhance the existing IBM portfolio, while opening up new opportunities, such as those in the service provider market.

Five good reasons to attend:

    Powerful and Exciting Agenda with over 190 sessions. All sessions are clearly marked for audience levels of 'Open To All', 'Intermediate' and 'Expert'. The best in technical education - a year's worth in a week! - with six technical information-intensive tracks.

    Deep technical practical knowledge including over 70 hands-on sessions!
    Do very exciting hands-on lab sessions and see how the Tivoli family works in reality.

    Network Opportunities - Enlarge your Network. Take the chance to meet IBM products experts, Business Partners, fellow participants and establish business contacts.

    Impressive Exhibition where IBM and our partners will demonstrate their latest solutions, live demos and education offerings. This is a great part of your education experience !

    Free Certification: Prove your knowledge by taking the Tivoli Certification exams at least one test free of charge. Click here for Track Highlights and much more.

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Technical

FREE Online training for TUC Members!

Check back for upcoming sessions.

 

Recordings of Previous Online Training

Title Recorded On Length of Recording Link to Register and View Recording
 
Tivoli Storage Manager 6.2 New Features June 2010 4 hours https://de202.centra.com/Reg/main/0000001053706b01282e1899fa007f2d/en_US
 
Tivoli Monitoring 6.2.1 Agent Builder June 2010 6 hours 30 minutes https://de202.centra.com/Reg/main/00000053fbc7c70128e255aa09007c29/en_US
 
Netcool OMNIbus 7.3 New Features May 2010 4 hours 15 minutes https://de202.centra.com/Reg/main/00000045ee0da8012799d92e5b007ef4/en_US
 
TADDM 7.1.2 Training April 2010 5 hours 30 minutes https://de202.centra.com/Reg/main/0000003703da480127787e0e52007b70/en_US
 
IBM Tivoli Provisioning Manager 7.1 Admin and Workflow Development January 2010 5 hours 15 minutes https://de202.centra.com/main/Customers/tivoli/Registrar/NewRegistration.jsp?event_id=000000009934d401248500431f007c82&locale=en_US
 
IBM Tivoli Monitoring for Implementers September 2009 6 hours 50 minutes https://de202.centra.com/main/Customers/tivoli/Registrar/NewRegistration.jsp?event_id=000000009934d401226885cf48007f5c&locale=en_US
 
IBM Tivoli Netcool Impact and Netcool Omnibus June 2009 6 hours 20 minutes https://de202.centra.com/main/Customers/tivoli/Registrar/NewRegistration.jsp?event_id=000000009934d401212404d25c007b4c&locale=en_US
 
IBM Tivoli Netcool/Webtop 2.0 Fundamentals June 2008 4 hours 35 minutes https://de202.centra.com/main/Customers/tivoli/Registrar/NewRegistration.jsp?event_id=00000000f6ac0b0119890255b60077c5&locale=en_US
 

 

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