Education Zone

General Education Announcements

• Announcing the Pulse 2012 Curriculum
• IBM TRIRIGA Training
• Complimentary Teleconferences (replays available after event)
• Request a Free Tivoli Training Plan
• IBM ISS Education eTraining Offerings
• NEW! Tivoli Service Request Manager added to Tivoli MultiMedia Library
• Tivoli Media Gallery
• STE Topics
• IBM Education Assistant (IEA) flash training modules available

Announcing the Pulse 2012 Curriculum

Pulse 2012 will feature a robust curriculum that addresses all facets of today's business infrastructures. Highlights include public, private and hybrid clouds; big data, endpoints and emerging threats; growing implications of mobile technology, and the convergence of physical and digital infrastructures.

Sessions will outline how Visibility, Control and Automation across the business infrastructure can help organizations within the four major streams of content:

• Cloud and Smarter, Flexible Infrastructures
• Smarter Physical Infrastructures
• Security and Compliance
• Leveraging Mobility

Pulse information: http://www-01.ibm.com/software/tivoli/pulse/

IBM TRIRIGA Training

TRIRIGA, a leading provider of facility and real estate management software solutions will be integrated into the IBM Software Group on November 1, 2011. TRIRIGA offers a variety of training courses to help organizations fully use TRIRIGA applications and the TRIRIGA Application Platform®. TRIRIGA will complement Tivoli's Enterprise Asset Management portfolio.    See course list here.

Complimentary Teleconferences (replays available after event)

Improving z/OS availability and productivity with Tivoli OMEGAMON monitoring
Replay
Technical Level: Intermediate
Speaker: Kevin Hosozawa, Product Manager, Tivoli IT Asset Management Portfolio
Register now: http://ibm.co/oaB76V

Using Tivoli Analytics for Service Performance to improve ROI
Replay
Technical Level: Intermediate
Speaker: Richard Gleeson, Tivoli Product Manager
Register now: http://ibm.co/qcsqQf

Increase business flexibility with improved Workload Automation from the Tivoli Workload Scheduler
November 3, 2011 at 11:00 am Eastern Daylight Time
Technical Level: Intermediate
Speaker: Flora Tramontano, Tivoli Workload Automation Product Manager
Register now: http://ibm.co/qiFidQ

What's new with Tivoli Storage Management on System z
November 10, 2011 at 11:00 a.m. Eastern Standard Time
Technical Level: Intermediate
Speaker: Kevin Hosozawa, Tivoli System z Storage Management Product Manager
Register now: http://ibm.co/ps7Vju

Enhanced security intelligence for mainframe application security
November 17, 2011 at 11:00 a.m. Eastern Standard Time
Technical Level: Intermediate
Speaker: Glinda Cummings, Worldwide Senior Tivoli Product Manager
Register now: http://ibm.co/pv48BS

Request a Free Tivoli Training Plan
To fully maximize the value of your Tivoli software investment, you need to make sure the people you trust to design, build, deploy, support and use your Tivoli solution are properly trained. Tivoli specializes in private, onsite training to help you gain the skills you need most to succeed. We're offering free training plans to help your organization map out which training is right for you. Request your plan here.

IBM ISS Education eTraining Offerings
IBM ISS Education offers eLearning education courses that help you preemptively protect your digital assets from attack, and stay ahead of the threat using IBM ISS solutions. IBM ISS eLearning education can help:

• Decrease product ramp-up time.
• Empower your staff to effectively operate and maintain ISS solutions.
• Lower your total cost of ownership (TCO).

NEW! Tivoli Service Request Manager added to Tivoli MultiMedia Library

The fastest, most affordable way to learn Tivoli Software! With thousands of short video tutorials, the Multimedia Library is the perfect self-service training and support solution for beginners and experts alike. Get the answers you want, when you want them, right where you are. The Multimedia Library is organized into lessons and topics with answers that are presented with "just the facts", allowing end users to learn "just-in-time".
See courses here

Join in every Tuesday at 11:00 ET for a demo of the Tivoli Multimedia Library - get details here.

Tivoli Media Gallery

The Tivoli Media Gallery site has videos, demos, and tutorials for Tivoli products. A few of the featured videos are listed here

• Tivoli NetView for z/OS: DVIPA Enhancements in Tivoli NetView for z/OS 5.4
• Tivoli Monitoring: Configuring Collections for Capacity Planning
• Tivoli Business Service Manager: Integrating with Tivoli Application Dependency Discovery Manager

December STE Topics

Complimentary IBM Tivoli Support Technical Exchange (STE) web seminars
Do you have questions or need more technical information about Tivoli products? Go straight to the source by joining the Tivoli Support Technical Exchange calls. They're interactive, informative, and best of all, they're free.

Each month, different products are highlighted in a series of 1 to 2 hour technical web seminars. Calls consist of technical presentations, demonstrations, case studies, implementation/configuration/troubleshooting, tips and tricks, followed by a Q&A session with Tivoli experts from Development, Support, Services and Education. From installation tips on your Tivoli solutions through certification preparation and implementation of best practices. Also, don't miss over 370 previous webcasts available for replay.

A few of the upcoming STE topics in December:

• 02 Dec    Basic Troubleshooting for TSAMP
• 07 Dec    Discovery with NCP GenericCsv Collector
• 07 Dec    IBM License Metric Tool overview, details about new features Session 1 of 2
• 09 Dec    IBM License Metric Tool overview, details about new features Session 2 of 2
• 13 Dec    How to change LOG_FILTER setting through Toplogy Editor?
• 13 Dec    Troubleshooting ITNM
• 29 Dec    Netcool/OMNIbus LogFile Agent Overview

Hear it straight from the experts! To learn more visit:
http://www.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html

Free! IBM Education Assistant (IEA) flash training modules available.

The information provided in IEA is role and task based to demonstrate how to accomplish "specific" tasks in your software product(s)

IEA consists of:

• Presentations - technical overviews that provide background on a topic (some are audio-enabled)
• Teach Me Demos - guided demonstrations that show how to complete a specific task
• Tutorials - step-by-step instructions to follow for completing a task
• Additional reading material - links that organize product documentation, Redbooks, and whitepapers

See them all here and check back periodically as new modules are being released monthly