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The following Event Archives are now available:
What is the "Ask the Experts online Jam"?
The "Ask the Experts Online Jam" is a valuable opportunity for the YOU the Global Tivoli User Community (TUC) Members to connect with 50+ real world IBM experts on a range Tivoli products. These experts, many from IBM development, are recruited to answer your questions for a concentrated period of 12 hours.
During our Ask the Experts Online Jam session we included products like: ITM, ITCAM, SMCz, OMEGAMON, NetView for z/OS, most Netcool products, Tivoli Service Request Mgr, CCMDB, TADDM, Security products, Storage management products, Asset Management products and so much more!
Here's how it works in brief:
Step 1: A member has a question – usually fairly technical;
Step 2: The member will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: The member fills in a field on the "Ask the Experts online Jam" web application to submit the question.
Step 4: The member receives an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see.
Please read the important notes on the event.
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